NHTSA ID Number: 10172580
Manufacturer Communication Number: A01-005
TSB/Document Date: 2020-03-25
Summary
Service Bulletin - Repair on a CNG fuel tank may require the installation of a remanufactured CNG fuel tank assembly.
Service Bulletin
Applies To:
01-005
CNG Vehicles – ALL
March 5, 2020
CNG Fuel Tank Assembly Exchange Program
Supersedes 01-005, dated August 10, 2011, See REVISION SUMMARY
REVISION SUMMARY
This bulletin has been extensively revised.
American Honda
recommends reviewing the entire
bulletin.
DIAGNOSIS
1. Refer to the appropriate service information to
diagnose any problems with the CNG fuel tank.
NOTES
• SCI aluminum fuel tanks should only be replaced
due to end of life (15 years). For the fuel tank solenoid
valve replacement see, S/B 13-022 CNG Fuel Tank
Solenoid Valve Replacement Process.
• The replacement CNG fuel tank assembly is
shipped with a CNG Tank Venting Kit
(T/N 07AAZ-S5WA000) used to relieve fuel
pressure in the faulty tank. This kit must be
returned in its original container along with the
faulty fuel tank assembly.
REPAIR POLICY
Repair on a CNG fuel tank may require the installation
of a remanufactured CNG fuel tank assembly.
PARTS INFORMATION
1998–00 Civic GX Fuel Tank Assembly:
P/N 17490-S1G-A00RM
2001–05 Civic GX Fuel Tank Assembly:
P/N 17490-S5W-A02RM
2006 and later Civic GX Fuel Tank Assembly:
P/N 17490-SNF-A00RM
REPAIR AND RETURN PROCEDURE
Service Advisor:
2. Access the CNG Fuel Tank Assembly Return Form
from SIS, and complete your part of the form:
• From the iN home page, select SERVICE, then
Service Information.
• From the SIS home page, enter keyword CNG,
then select Job Aids from the Select Info Type
dropdown menu.
• From the search results, select CNG Fuel
Tank Assembly Return Form, then print it
out.
© 2020 American Honda
Motor Co., Inc. – All Rights Reserved
BTB 14158 (0320)
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CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda
automobile dealer.
• Before you fill out your part of the form, make a
few copies to have on hand.
Here is what the form looks like:
CNG Fuel Tank Assembly Return Form
You will be charged a $50.00 diagnostic fee if this form is not completed or is not returned with the unit.
Repair Order Number
Repair Order Date
Mileage
VIN
6. After installing the remanufactured fuel tank
assembly, put the faulty fuel tank assembly and the
venting tool kit back into the shipping container.
7. On the repair order and on the CNG Fuel Tank
Assembly Return Form, write down the Tech
Line reference number and the serial numbers
of the new and faulty fuel tanks.
Customer Complaint
Parts Manager
8. Check with the service technician that the CNG has
been fully vented from the faulty tank.
•
Hazmat Shipping Warning
The Shipper (dealership), are responsible for
confirming that the Technician fully vented the CNG
from the faulty CNG tank assembly that is to be
returned, and that the proper packaging and all
required documents are complete before shipping
the container. The DOT (Department of
Transportation), can and will impose substantial
fines and/or penalties on the Shipper (the
dealership) if the tank is shipped containing
pressurized CNG, or if the packaging, labeling and/
or documentation are not properly prepared.
Warranty Claim Number
Faulty Fuel Tank Serial Number
Replacement Fuel Tank Serial Number
• Attach the PINK copy of this completed form to the hard copy of the repair order.
Pack the WHITE copy with the faulty fuel tank in the box the remanufactured fuel tank came in.
Ship the Fuel Tank Assembly by ground transport to the address on the preprinted waybill for the CNG Fuel Tank Assembly
Exchange Program.
AJA 22555 (0107)
WHITE - Vendor
YELLOW - CALHAC
PINK - Dealer
Service Technician
3. Fill out your part of the form.
4. Vent the fuel pressure from the faulty fuel tank with
the venting tool kit that came with the replacement
fuel tank assembly. Refer to service bulletin
01-099, Service Manual Update: Venting the CNG
Fuel Tank.
5. Remove the faulty fuel tank assembly. Make sure
the faulty fuel tank is completely empty, and
reinstall the manual lock-down valve. Refer to the
applicable service information.
Hazmat Shipping Warning
The Technician, are responsible for ensuring that
your section of the tank return form is filled out, and
for fully venting the CNG from the faulty CNG fuel
tank assembly before repackaging it in the crate
for return shipping. The DOT (Department of
Transportation), can and will impose substantial
fines and/or penalties on the shipper (the
dealership) if the tank is shipped containing any
pressurized CNG, or if the packaging, labeling, or
documentation are not properly prepared.
NOTE: Any CNG fuel tank assembly that is
returned disassembled or damaged will be
considered an unusable core. Your warranty claim
will be debited a $5,000 “Core Loss” charge.
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9. Fill out the requested information on the UPS
Dangerous Goods Airbill that came in the container
with the remanufactured fuel tank. The airbill
should have this return address preprinted on it:
AHM Remanufactured Parts
Honda
Parts Center 82
14141 Yorba Avenue
Chino, CA 92801
Do not use an ordinary UPS airbill. The preprinted
airbill has a special account number on it for the
exchange program. If you need more airbills, call
Honda
Parts Center 82 at (909) 664-9320.
10. Ship the faulty fuel tank assembly and the venting
tool kit in the same container the remanufactured
assembly came in.
• Make sure to include a copy of the CNG Fuel
Tank Assembly Return Form with the faulty fuel
tank assembly. If the form is incomplete or not in
the container, you will be charged a $50.00
diagnostic fee.
• Failure to return the faulty tank assembly and the
venting tool kit within 30 days will result in a
$5,000 core charge to your dealership.
01-005
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TSB/Document ID: A01-005
Replacement Service Bulletin Number:
MFR Communication Date: 2020-03-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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