AUDI DEALER COMMUNICATION - USA
Repair Available – Service Action 93F1 / High-Voltage Battery
This notice is for:

Date:
WARNING!
HIGH-VOLTAGE
VEHICLE

Dealer Principal
General Manager
Sales Managers

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Service Manager
Parts Manager
Service Advisor

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Warranty Administrator
Technicians

March 11, 2020
This repair must only be performed by authorized Audi dealership technicians that have
the proper tools, training and certification to conduct repairs on high-voltage vehicles.
See the 93F1 Service Action Circular for safety warnings and important information
regarding this repair.

Issue:

It is possible that the high-voltage battery housing bonded seam was made in a non-optimal
position. If this condition is present, moisture can enter the high-voltage battery housing. The
driver may be alerted to this condition by the illumination of a high-voltage system warning
indicator on the instrument cluster display.

Precautions

Ensure all vehicle drivers have read the vehicle owner’s manual so they are familiar with how
the high-voltage battery system and associated warning lights work. Please be aware that
other conditions (unrelated to the issue described here) may cause a high-voltage battery
system-related warning light in the vehicle to illuminate. Customers should be prepared to
cover diagnosis and repair costs associated with these other, unrelated conditions.

Repair:

Affected Vehicles:

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REPAIR AVAILABLE – March 12, 2020 - Disassemble and inspect the high-voltage
battery for corrosion. If no corrosion is found, install a new high-voltage battery housing.
If corrosion is found, replace the high-voltage battery.

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Repair instructions available in ELSA/ServiceNet

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Check daily campaign open inventory report or OMD for affected vehicles in inventory

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Repair every affected inventory vehicle before delivery to consumers.

Country

Beginning Model
Year

Ending Model
Year

Vehicle

Vehicle
Count

USA

2016

2016

A3 e-tron

1,764

*Counts

reflect overall recall population; some vehicles may have already been repaired. Check
Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.

Campaign Expiration
Parts Department:

Storage & Disposition
of Batteries

Notes:

This action expires on December 31, 2022.
Parts Control Type: VIN to Order
Due to the small number of affected vehicles there will not be a parts allocation. Please
reference the Repair Projection Tool in the campaign circular to view your potential VIN
population.
Refer to the campaign circular for important information regarding battery storage and
disposition.
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Schedule owner repairs immediately
Owner mailing – March 2020

-END OF MESSAGEEnsure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection

93F1_DLR_LAUNCH_USA