Campaign No. 2020020012, February 2020

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 907 (Sprinter), Model Year 2019
Seat Adjuster Weld Seam

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that
on certain Sprinter vehicles (platform 907 (VS30)), a seam on the height adjustment of the
front seats may not have been sufficiently welded. This weld seam could break in the event of
a crash, and the seat cushion might shift forwards. If this were to occur, the functionality of
the restraint system might be impaired, which could increase the risk of injury for the
occupant. An authorized Mercedes-Benz Sprinter dealer will replace the tilt adjuster of the
front seats on the affected vehicles.
Prior to performing this Recall Campaign:
 Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
 Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 3 vehicles are involved.
Order No. V-RC-2020020012
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.

V-RC-2020020012

Warranty Information
Operation items and work units
Operation number

Flat rate

Operation text

Damage Code

02 1651
02 1631
02 2695

1.3 h
2.2 h
0.2 h

91 920 51 7
91 920 51 7
91 920 51 7

02 2696

0.1 h

02 2726

0.2 h

02 2727

0.1 h

02 2694

0.1 h

Replace seat frame base of front seat
Replace 2 seat frame bases of front seats
Disconnect/connect ground line for auxiliary
battery (when working on vehicle) with code
E2I
Disconnect/connect ground line for auxiliary
battery (when working on vehicle) with code
E2M
Disconnect/connect ground line of on-board
electrical system battery (when working on
the vehicle)
Disconnect/connect ground line of on-board
electrical system battery (when working on
the vehicle) with code E30
Disconnect/connect ground line of auxiliary
battery of emergency shift mode park pawl (if
working on the vehicle)

91 920 51 7

91 920 51 7

91 920 51 7

91 920 51 7

Procedure

D91.10-A005-79

V-RC-2020020012

D91.10-A009-82

D91.10-A004-08

V-RC-2020020012

D91.10-A010-76

D91.10-0160-74

Notes on self-locking
nuts and bolts
Information on
preventing damage
to electronic
components due to
electrostatic discharge

AH00.00-N-0001-01A
AH54.00-P-0001-01A

V-RC-2020020012

Notes on carrying out
repair work in the
vehicle interior

AH68.00-N-0001-01S

Check
1

Check, whether the
vehicle is affected by the
measure.

i
For authorized Mercedes‑Benz
service partners, only the entry in
the "Extended VEGA Application"
(EVA) system, in the "Current" tab,
is decisive. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.

3

Perform quick test.

It is absolutely essential to precisely
AD00.00-D-2000-06TS
follow the operation steps as described
in the vehicle diagnosis system.
If no fault code is stored in control
unit "N2/5 - Supplemental
Restraint System (SRS)",
↓
End the measure.
If fault code B272200 - "Control
unit is not locked" is stored in
control unit "N2/5 - Supplemental
Restraint System (SRS)",
↓
Proceed with operation step 4

4

Connect charging
equipment.
Maintaining on-board
electrical system voltage
when performing test and
diagnosis work on
vehicle

During the entire work procedure a
sufficiently large voltage supply
must be provided for the vehicle's
on-board electrical system.
Otherwise any undervoltage that
occurs may damage the control
units.
Follow the operating instructions
for the charger.
Use the charger to ensure that an
adequate power supply (min.
12.5 V) is provided for the onboard
electrical system battery.
V-RC-2020020012

AD00.00-D-2000-06TS

AR54.10-D-1127TS

5

Activate lock of airbag
control unit.

To do this, select the following
menu items:

AD00.00-D-2000-06TS

Control units view →
N2/5 - Supplemental Restraint
System (SRS) →
Adaptations →
Initial startup →
Commissioning of a control unit
that has already been installed
It is absolutely essential to
precisely follow the operation steps
as described in the vehicle
diagnosis system.
6
7

AD00.00-D-2000-06TS

Disconnect diagnostic
system.
Remove charger from
vehicle.

AR54.10-D-1127TS

Replacement parts

Part number

Designation

A 000 910 65 05

Seat frame base on left-hand side

A 000 910 66 05

Seat frame base on right-hand side

A 005 997 62 90

Cable tie (with retaining clip

A 002 997 24 90 64

Cable tie

A 906 990 02 05

Bolt, seat belt buckle to seat frame, front seat

N 000000 002213

Bolt, seat backrest frame to seat frame base

V-RC-2020020012

Quantity
As
required
As
required
As
required
As
required
As
required
As
required