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17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

SIB 17 01 20
SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP
COOLING SYSTEM

2020-02-19

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 1) replaces SI B17 01 20 dated January 2020.
What’s New (Specific text highlighted):
• Procedure updated

MODEL
G05 (X5 Sports
Activity Vehicle)

G06 (X6 Sports
Activity Coupe)

G07 (X7 Sports
Activity Vehicle)

All with the N63B or
N63M engine

SITUATION
The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.

AFFECTED VEHICLES
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.

CORRECTION
Pour 60 ml silicon concentrate (silicate booster, FROSTOX) into the low-temperature coolant circuit.

PROCEDURE
Warning: Risk of scalding: Only work on the cooling system when the engine is cold. Please refer to the
repair instructions 1700 ... Notes for working on the cooling system.
(REP-REP-RAE4617-1700 - V.9).
Step One: Remove the reservoir cap for the low temp cooling system.
Was pressure released (1)?
Yes: Continue to Step Two.
No: Continue to Step Three.

Step Two: Do not add the silicon booster if there is significant pressure released from the low temp cooling
system. Follow SI B17 06 17 to properly repair the vehicle.
Step Three: Adding the silicon booster additive. Read the safety information label on the booster bottle for
proper handling, storage and disposal of the additive

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17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

Remove the cap for the small reservoir (1).
Do not remove the cap for direct fill (2).

Squeeze the bottle until the reservoir fills to
60 ml (1).

Pour the 60 ml of concentrate into the low
temp coolant reservoir. Do not spill any of
the concentrate.

Use a funnel to help in filling the low
temp reservoir.
Tightly close the cap to the additive
bottle right after use.

PARTS INFORMATION
The silicon booster (1 liter/1000 ml container) was direct shipped (free of charge) to your center at a quantity
that was based on the number of affected units sold in your area.
Contact the supplier directly for additional bottles at SpecialtyCustomerService@valvoline.com

WARRANTY INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the following information:

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Defect
Code:

17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

0017980100

G05 G06 G07 N63M N63B Check coolant filling in lowtemperature coolant circuit

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg

Labor
Operation

Description (Plus work)

Labor Allowance

#1

00 68 850

Adding 60ml of coolant concentrate into
the low temp cooling system

3 FRU

00 68 851

Low temp cooling system is contaminated
(Overflow of the radiator antifreeze and
corrosion inhibitor present at the lowtemperature coolant circuit). Vehicle
requires the repair outlined in SI B17 06
17 (Same workshop visit)

1 FRU

00 68 852

Vehicle was already taken care of through
another repair/campaign ((coolant
previously replaced, this includes SI B17
06 17 repair)

1 FRU

Or:

#2

Or:
#3

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg

Labor
Operation

Description (Main work)

Labor Allowance

#4

00 68 254

Adding 60 ml of coolant concentrate into
the low temp cooling system

5 FRU

00 68 255

Low temp cooling system is contaminated
(Overflow of the radiator antifreeze and
corrosion inhibitor present at the lowtemperature coolant circuit). Vehicle
requires the repair outlined in SI B17 06
17 (Same workshop visit)

1 FRU

00 68 256

Vehicle was already taken care of through
another repair/campaign (coolant
previously replaced, this includes SI B17
06 17 repair)

1 FRU

Or:

#5

Or:
#6

Note: Only one of the flat rate labor operations above can be used for claim submission/reimbursement
purposes. Also, only one Main work flat rate labor operation can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and in the claim comments (For example: B17 01 20 WP 1), unless otherwise required by State law.
And:
Sublet – Handling Charge (For WP # 1 and # 4 only, RO and Claim Comments Required)

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Sublet Code 4 $1.00

17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

Reimbursement for the handling charge that applies to the used
quantity of bulk material that was supplied free of charge

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