NHTSA ID Number: 10172479
Manufacturer Communication Number: B010518
TSB/Document Date: 2020-03-16
Summary
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
Labor Operation
Description
Labor
Allowance
00 65 559
Replace all injectors
Refer to AIR
Or, for the:
ALPINA B7
Replacing Injector(s) on Cylinder Bank 1 (Cylinders 1 to 4)
Labor Operation
Description
Labor
Allowance
13 99 000
Work time to replace one injector in cylinder bank 1
13 FRU
Replace one additional injector (Two total)
2 FRU
Replace two additional injectors (Three total)
2 FRU
Replace three additional injectors (Four total)
2 FRU
And, if applicable:
00 65 558
And, if applicable:
00 65 558
And, if applicable:
00 65 558
And/or:
Replacing Injector(s) on Cylinder Bank 2 (Cylinders 5 to 8)
Copyright ©2020 BMW of North America, Inc.
5/7
3/2/2020
01 05 18_N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSIONTO 10 YEARS/120,000 MILE
Labor Operation
Description
Labor
Allowance
13 99 000
Work time to replace one injector in cylinder bank 2
12 FRU
Replace one additional injector (Two total)
2 FRU
Replace two additional injectors (Three total)
2 FRU
Replace three additional injectors (Four total)
2 FRU
And, if applicable:
00 65 558
And, if applicable:
00 65 558
And, if applicable:
00 65 558
Or:
Replacing all Eight Injectors
Labor Operation
Description
Labor
Allowance
13 99 000
Work time to replace all injectors
31 FRU
Note: Claim work time labor operation 13 99 000 one-time for the total FRU amount that applies.
Work time labor operation codes 61 00 006, 61 99 000 and 13 99 000 are not considered Main labor
operations; however, they do require individual punch times and explanations on the repair order and in the
claim comments section.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement
for qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Note: The 2015 Model Year F01 to F13 vehicles were added February 2020.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico),
please have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following
reference:
Copyright ©2020 BMW of North America, Inc.
6/7
3/2/2020
01 05 18_N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSIONTO 10 YEARS/120,000 MILE
B-ELWR 2018 N63T Engine Fuel Injectors 10Y120M; or
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2018 N63T Engine Fuel Injectors 10Y120M; or
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW
Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email
at [email protected] or via telephone at 1-800-831-1117.
Supporting Materials
picture_as_pdf B010518V4_Customer Letter.pdf
Copyright ©2020 BMW of North America, Inc.
7/7
1018BMW003GB99675
TFDTDFADADDAADFTDTFFDATAFFTTAFDTAADDFADFDDDFATDDFFTDFFFTAATFDAAFD
January 2020
This “Important Limited Warranty Information” applies to the BMW vehicle with the Vehicle
Identification Number (VIN) of WBA6
.
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the:
•
On the above-referenced vehicle to:
• 10 years/120,000 miles as determined by your vehicle’s original in-service date.
This “component-specific” limited warranty extension applies to defects in materials or
workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations,
and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
This is notice of a “limited warranty extension.” This is not a notice of a Recall or
Service Action.
Company
BMW of North America, LLC
BMW
Group Company
Mailing Address
PO Box 1227
Westwood, NJ
07675-1227
Telephone
(800) 831-1117
E-mail
Customerrelations@
bmwusa.com
Website
www.bmwusa.com
If a repair to this component is required, please contact your nearest authorized BMW center in the
United States or Puerto Rico to schedule an appointment. Your authorized BMW center will
determine the vehicle’s eligibility and review the scope of repairs that are covered by this
component-specific limited warranty extension.
After vehicle inspection and diagnosis, eligible repair work will be performed by the authorized
BMW center in the United States (including Puerto Rico) free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered
by this limited warranty extension. This exclusion applies to repairs, including consequential, that
were performed using non-genuine BMW parts and/or used passenger car or light truck parts.
The integrity of our products is essential to BMW’s success and our customers’ trust. We are
determined to exceed your expectations and hope this warranty extension further enhances your
ownership experience.
Sincerely,
BMW of North America, LLC
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
N63T Engine Fuel Injectors: Limited Warranty Extension to 10 Years/120,000 Miles
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC
Previous Customer-Pay Repair Reimbursement – Documentation Checklist
January 2020
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*
*For repair orders containing multiple repair line items, only the specific line item expenses that relate to
the component that is covered by this extended limited warranty will be considered for reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement
VIN WBA6
Under this extended limited warranty, BMW
of North America, LLC (“BMW NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle prior to
the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions
and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion applies to repairs,
including consequential, that were performed using non-genuine BMW
parts and/or used passenger car or
light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Alternatively, you may mail or fax your request and documentation to:
Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern and does it qualify?
BMW Customer Reimbursement Center
Attention: B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
For all other questions, please contact BMW
’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
N63T Engine Fuel Injectors: Limited Warranty Extension to 10 Years/120,000 Miles
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC
Previous Customer-Pay Repair Reimbursement – Documentation Checklist
January 2020
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*
*For repair orders containing multiple repair line items, only the specific line item expenses that relate to
the component that is covered by this extended limited warranty will be considered for reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement
VIN WBA6B2C56FGB99675
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle prior to
the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions
and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion applies to repairs,
including consequential, that were performed using non-genuine BMW parts and/or used passenger car or
light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Alternatively, you may mail or fax your request and documentation to:
Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern and does it qualify?
BMW Customer Reimbursement Center
Attention: B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
For all other questions, please contact BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
B-ELWR 2020 N63T Engine Fuel Injectors 10Y120M
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
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TSB/Document ID: B010518
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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