NHTSA ID Number: 10172249
Manufacturer Communication Number: NTB20-008
TSB/Document Date: 2020-03-07
Summary
2013-2019 PATHFINDER; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ï· - Heating and cooling features do not operate And ï· - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.
Classification:
Reference:
EL19-049
Date:
NTB20-008
February 14, 2020
2013-2019 PATHFINDER;
CLIMATE CONTROLLED SEAT INOPERATIVE
APPLIED VEHICLES:
2013-2019 Pathfinder (R52)
2014-2015 Pathfinder Hybrid
(R52)
APPLIED SYSTEM:
Climate Controlled Seats Only
IF YOU CONFIRM
The driver or passenger side climate controlled seat:
Heating and cooling features do not operate
And
The harness connector or control unit of the climate controlled seat appears as
shown in Figure 3 or Figure 5.
ACTION
Perform the following to the affected seat:
A. Replace the climate controlled seat control unit.
B. Drill a hole for the new harness clip.
C. Replace the harness connector of the climate controlled seat control unit.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/15
SERVICE PROCEDURE
This procedure involves working under the driver or front passenger seat. To
avoid personal injury, wear gloves while working on the seat frame to prevent cuts to your
hand.
Handle interior trim carefully to avoid damage. Work with clean hands and clean
tools to avoid dirt and stains.
IMPORTANT:
Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as
an air bag or OCS components.
1.
If equipped with a seat lifter, raise the height of the affected seat all the way to the
highest lifter position.
2.
Write down all radio station presets.
Presets
AM
FM 1
FM 2
SAT 1
SAT 2/3
Bass
1
2
Treble
3
Balance
3.
Turn the ignition OFF.
4.
Disconnect the vehicle’s 12 volt battery.
4
Fade
5
6
Speed Sen. Vol.
Refer to the ESM for battery removal: ELECTRICAL & POWER CONTROL >
POWER SUPPLY, GROUND & CIRCUIT ELEMENTS > REMOVAL AND
INSTALLATION – BATTERY.
5.
Wait for at least 3 minutes.
6.
Remove the affected seat from the vehicle and place it on a clean work surface.
Refer to the ESM for seat removal: BODY INTERIOR > SEAT > REMOVAL AND
INSTALLATION > FRONT SEAT.
2/15
NTB20-008
Climate controlled
seat control unit
harness connector
7.
8.
Disconnect the black climate
controlled seat control unit harness
connector from the control unit.
Climate
controlled seat
control unit
Visually inspect the harness connector
and control unit near the terminals.
Figure 1
If the harness connector or the control unit appear similar to Figure 3 and/or
Figure 5 (NG), proceed to step 9.
If the harness connector and the control unit appear similar to Figure 2 and Figure
4 (Good harness and connector), this bulletin does not apply. Refer to the ESM
for additional diagnostic information.
NOTE: See steps 43-49 for seat installation reference information.
Good harness connector
NG
Damaged
area
Figure 3
Figure 2
Good climate seat control unit
NG
Damaged
area
Figure 5
Figure 4
3/15
NTB20-008
White
harness
connector
9.
Climate
controlled seat
control unit
Disconnect the white harness
connector from the climate controlled
seat control unit.
Figure 6
10.
Detach the seat back flap J-clips from
the seat frame and fold the seat back
flap out of the way.
Seat back
flap J-clips
Figure 7
11.
Cut through the zip tie shown in Figure 9.
Figure 8
Figure 9
4/15
NTB20-008
12.
Move the SRS harness out of the way, as shown in Figure 10.
Highlighted in yellow.
13.
Detach the harness clip shown in Figure 10 from the seat frame.
14.
Remove the two (2) screws (Figure 10) retaining the climate controlled seat control
unit, and then remove control unit from the seat.
SRS harness
Harness clip
Climate
controlled seat
control unit
Screws
Figure 10
5/15
NTB20-008
15.
Using a ruler, measure approximately 30 mm from the left edge of the climate
controlled seat control unit mounting plate, and then mark as shown in Figure 12.
SRS harness
Edge of mounting plate
Figure 12
Figure 11
16.
Measure approximately 9.4 mm (± 2 mm) from the bottom of the same mounting
plate, and then mark where the two measurements intersect as shown in Figure 14.
Figure 13
Figure 14
6/15
NTB20-008
17.
Use a punch to make a slight
indentation at the intersection from
steps 15 and 16.
18.
Place a clean shop cloth under the
mounting plate to catch metal debris.
19.
Drill a hole using a 7/32 inch or a
number 3 drill bit.
A pilot hole made with a smaller
drill bit may help.
Take care to not damage
the seat cushion. Limit the drill bit
depth to prevent seat cushion
contact.
20.
21.
Figure 15
Gently remove the shop cloth with metal debris from the seat.
Black climate controlled
seat control unit harness
connector
Measure from the back end of the
black climate controlled seat control
unit harness connector.
NOTE: This harness connector was
disconnected in step 7.
If working on a driver’s seat
measure 60 mm.
If working on a passenger seat
measure 65 mm.
Figure 16
22.
Cut through the harness, at the point
that was measured to in step 21, with
an appropriate tool.
Figure 17
7/15
NTB20-008
10 mm
23.
Remove approximately 10 mm of
insulation from the six (6) wires.
Figure 18
24.
Measure from the harness side of the
new climate controlled seat control
unit harness connector (new harness)
the following amount:
NOTE: See the Parts Information
section of this bulletin, on page 15, for
the new harness connector.
25.
If working on a driver’s seat
measure 70 mm.
If working on a passenger seat
measure 75 mm.
Cut through the new harness, at the
point that was measured to in step 24,
with an appropriate tool.
New harness
Figure 19
10 mm
26.
Remove approximately 10 mm of
insulation from the six (6) wires of the
new harness.
Figure 20
8/15
NTB20-008
For steps 27-30, connect one wire at a time.
Do not use an electric type soldering tool. An electric type soldering tool may
generate a current that may damage the vehicle’s control units.
IMPORTANT: The gray wire of the
new harness will be connected to the
black wire of the vehicle seat harness.
Grey wire
Black wire
Figure 21
27.
Place a red solder sleeve onto one of
the wires of the new harness
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TSB/Document ID: NTB20-008
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
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