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NHTSA ID Number: 10172241

Manufacturer Communication Number: NTB19-056a

TSB/Document Date: 2020-03-07


Summary

2018-2019 LEAF; LITHIUM-ION BATTERY WILL NOT QUICK CHARGE This bulletin has been amended. See Amendment History on the last page. Discard all previous versions of this bulletin.


Classification:

Reference:

EL19-018a

Date:

NTB19-056a

February 4, 2020

2018-2019 LEAF;
LITHIUM-ION BATTERY WILL NOT QUICK CHARGE
This bulletin has been amended. See Amendment History on the last page.
Discard all previous versions of this bulletin.

APPLIED VEHICLE:
APPLIED VIN:
APPLIED DATE:
APPLIED SYSTEM:

2018-2019 LEAF (ZE1)
Vehicles built before 1N4AZ1(*)(*)(*)KC308034
Vehicles built before January 24, 2019
Vehicles equipped with a 40 kWh lithium-ion battery

IF YOU CONFIRM
The customer states their vehicle will not charge with a quick charge setting after many
back-to-back quick charges
Or
It takes too long to charge with a quick charge setting.
NOTE:

DTC U1009-96 (Quick charger comm [Quick charger communication]) may
be stored.

This issue applies to vehicles equipped with a 40 kWh lithium-ion battery only.

ACTION
Refer to step 20 on page 7 under SERVICE PROCEDURE to confirm this bulletin applies
to the vehicle being worked on.

If this bulletin applies, reprogram the lithium battery controllers (LBC) for HV
BATTERY 2 and HV BATTERYeBay logo.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

1/18

SERVICE PROCEDURE
LBC (for HV BATTERYeBay logo 2 and HV BATTERY) Reprogramming
IMPORTANT: Before continuing, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current
date.
All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
The CONSULT PC is connected to the Internet (Wi-Fi or cable).

CAUTION: Disconnect the Electric Vehicle Service Equipment (EVSE). Do not
charge the High Voltage (HV) Lithium Ion battery during reprogramming.
NOTE: Check to see if the timer for either charging or climate control is ON. If ON,
turn it OFF and make sure to turn it back on after reprogramming.
CAUTION:

Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle’s battery voltage drops below 12.0V or rises above 15.5V
during reprogramming, the LBC may be damaged.

Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains
ON, the LBC may be damaged.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the LBC may be
damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are within
range of the CONSULT PC and/or the plus VI during reprogramming,
reprogramming may be interrupted and the LBC may be damaged.

DO NOT CHARGE
during reprogramming
12V battery

Figure 1
2/18

NTB19-056a

1.

Connect the plus VI to the vehicle.

2.

Connect the plus VI to the CONSULT PC with the USB cable.

3.

Connect the AC adapter to the CONSULT PC.

4.

Turn ON the CONSULT PC, and then open C-III plus.

Turn OFF any screen savers that are on the CONSULT PC.

5.

Set the parking brake.

6.

Depress the power (“ignition”) switch twice without depressing the brake pedal.

The meter and gauges will illuminate.
CAUTION: Do NOT set the vehicle in “READY to drive” mode.
NOTE: Make sure all accessories are turned OFF.

7.

After the plus VI is recognized, select Diagnosis (All Systems), and then Confirm.

8.

After System Call has completed, erase all DTCs.

Make the necessary repairs for any DTCs that cannot be erased prior to performing
the reprogram.
NOTE: DTC diagnosis and repair is not covered under this bulletin.

9.

Select the Home button.

10.

Select YES to return to the screen shown in Figure 2.

11.

Select Re/programming, Configuration.
NOTE: Make sure all applications other than ASIST and C-III plus are closed.

Plus VI is
recognized

Figure 2

3/18

NTB19-056a

12.

Read the Precaution and Caution.

13.

After the Precaution and Caution have been read, check mark the box for
Confirmed Instructions by selecting it, and then select Next.

Figure 3

14.

15.

Select LEAF and the correct Model Year, or the Automatic Selection(VIN) tab.

If Automatic Selection(VIN) is selected, wait for the Reading VIN screen to
complete (picture not shown).

If the screen in Figure 4 does not display, skip to step 16 on page 5.
Select Select.

This works,
too

Figure 4

4/18

NTB19-056a

16.

Verify the vehicle identification number (VIN) in VIN or Chassis # matches that
of the vehicle, and then select Confirm.

XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX

Figure 5

17.

Select Confirm.

XXXXXXXXXXXXXXXXX

Figure 6

5/18

NTB19-056a

18.

Use the arrow keys as needed to select HV BATTERYeBay logo 2.

Wait for System Call to complete.

Figure 7

19.

Select Reprogramming.

Figure 8

6/18

NTB19-056a

20.

Find the Part Number (see Figure 9) and write it on the vehicle's repair order.

21.

Compare the Part Number written down to those listed in Table A below.

XXXXXXXXXXXXXXXXXXX

HV BATTERYeBay logo 2

Verify
here

293A0-_ _ _ _
ZE1LEAF

If P/N match,
select Save

XXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX

Figure 9

If there is a match, select Save, and then continue to Step 22.

If there is not a match, this bulletin not apply. Go to ASIST and the Electronic
Service Manual (ESM) for further diagnosis.

Table A
MODEL

CURRENT LBC PART NUMBER: 293A0-

2018-2019 LEAF

5SA2A, 5SA3A

7/18

NTB19-056a

22.

Read the Precaution on page 1, and then select page 2 (Figure 10) with the arrows.
After reading page 2, select Confirmed instructions, and then select Next.

Figure 10

NOTE: In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 11 will display.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.
 If you get this screen and it is blank (no reprogramming listed), it may mean that
there is no reprogramming available for this vehicle, this bulletin does not apply or
it has already been done.

xxxxxxxxxx

Figure 11
8/18

NTB19-056a

23.

Verify the Current Part Number matches the Part Number written down in step 20 on
page 7, and then select Next.

293A0-_ _ _ _ _
293A0-_ _ _ _ _
LEAF ZE1
XXXXXXXXXXXXXXXXXXX

HV BATTERYeBay logo 2
XXXXXXXXXXXXXXXXXXX

Verify P/N
match, then
select Next

Figure 12
24.

If the screen in Figure 13 appears, first select Delete, select Confirm, and then select
Other Operation.

This will erase the Saved Data List and restart the reprogram from step 18 on
page 6.

If no Saved Data List is stored, Figure 14 will be displayed. Proceed to step 25 on
page 10.

XXXXXXXXXXXXXXXXXXX

12

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TSB/Document ID: NTB19-056a

Replacement Service Bulletin Number:

MFR Communication Date: 2020-02-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

MFR Component System:

MFR Component Subsystem:


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