NHTSA ID Number: 10172185
Manufacturer Communication Number: NTB14-032b
TSB/Document Date: 2020-03-06
Summary
WIRING HARNESS REPAIR INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Classification:
Reference:
EL14-018b
Date:
NTB14-032b
February 3, 2020
WIRING HARNESS REPAIR INFORMATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: All Nissan
SERVICE INFORMATION
This bulletin provides information for wiring harness and connector repair, which is the
preferred alternative to wiring harness replacement, and has been developed to improve
customer satisfaction by simplifying the repair of electrical wiring harnesses.
This will improve the dealer’s service capabilities by making a repair more efficient than the
replacement of an entire wiring harness assembly.
The following service information includes:
The technician’s responsibilities in assisting the dealer’s claims administrator to
properly code a harness repair.
Warranty claims coding for repairing and diagnosing wiring harnesses for ALL
Nissan vehicles.
Wiring Harness Repair vs. Replace Guidelines.
Nissan Harness Repair Kit (HRK) Tools and Parts.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/11
Harness Repair Guidelines:
For general harness diagnostic procedures refer to ASIST.
ASIST ESM General Information Service Information for Electrical
Incident.
If the repair is connector or terminal related follow these guidelines.
To determine if terminal replacement or connector replacement is best, inspect
the connector as listed below:
Inspection Result
Recommended Repair
Found damaged or spread terminal and
connector housing undamaged
Replace the Terminal
Found damaged or bent pin and connector
housing undamaged
Replace the Pin
Found damaged connector housing
Replace the connector with supplied pigtail
If the repair is wire related follow these general guidelines:
If wire is found to be broken, follow NTB03-078 to repair the wire with a solder
sleeve and heat gun.
For additional information on wiring harness repair tools and procedures, refer to the
Harness Repair Kit User Guide in ASIST.
ASIST Tech Support Info Harness Repair Harness Repair Kit User
Guide.
NOTE: If a Warranty Part Return Request is received, please ship all replaced parts
(e.g. terminals, pins, sections of wire, and connectors).
2/11
NTB14-032b
Harness Replacement Guidelines:
Replace the wiring harness ONLY when the vehicle concern involves any one of the
following conditions:
The wiring harness circuits are related to a seatbelt or SRS.
The wiring harness circuits are related to HEV / EV High Voltage.
The estimated cost of the repair exceeds the cost of replacing the entire wiring
harness.
The vehicle is damaged by flood or thermal incident.
The wiring harness was severely damaged due to a car accident.
The appropriate components are not available in the Harness Repair Kit (HRK).
The wiring harness replacement is required from another TSB.
The wiring harness repair is in the shielded area of a circuit.
The wiring harness needing repair is USB, Coaxial, or Antenna Feeder wiring.
3/11
NTB14-032b
Wire Harness Repair Tools and Procedures:
For repair tools and procedures, refer to the Harness Repair Kit user guide in ASIST:
Tech-Mate Tech-Mate Tools & Equipment Harness Repair Kit User Guide.
HRK Parts and Tools Information:
PART NAME
PART IMAGE
HRK (Harness Repair Kit)
J-48817 (1)
“HRK Nissan”
Mobile App (2)
Figure 1
(1) Replacement HRK Tools and Parts can be ordered at Nissantechmate.com or call
(800) 662-2001.
(2) Download the mobile app titled “HRK Nissan”, from either the Google Play Store or the
Apple App Store, to help obtain harness parts information quickly.
Be sure to register when first downloading the app.
If you cannot find a particular wiring harness repair tool or part in the HRK, please
utilize the “Did not find it?” button to tell Nissan what you were looking for so we can
evaluate it for possible inclusion in future updates to the HRK.
4/11
NTB14-032b
Required Technician Information for Warranty Harness Repair:
The technician is to record and attach the necessary information on the repair order for the
claims administrator to complete claims coding.
1. A Harness Repair Form is NOW REQUIRED for every harness repair or replacement
warranty claim. This is a new requirement to justify the new Flat Rate Time (FRT).
2. Print a general vehicle harness layout from the Electronic Wiring Diagram (eWD). Circle
or highlight the wiring harness being replaced or repaired.
If the repair is CONNECTOR related, also print the connector’s information from the
eWD of the connector, and then highlight the specific circuit/terminal repaired.
3. Operation (Op) Code: Op Codes are related to the time taken for the repair.
If replacement/repair is related to a sub-harness, use the name of the harness it is
attached to. For example, if the sub-harness is attached to the EGI harness, write
down “EGI Harness”.
4. Primary Failed Part (PFP): This is the part number (P/N) of the repaired/replaced wiring
harness. Write down the P/N on the repair order.
Please return ALL replaced parts for repair (e.g. terminals, pins, connectors, and
wiring).
If a Warranty Part Return Request is received, please ship all replaced parts (e.g.
terminals, pins, sections of wire, and connectors).
5. Diagnosis Code: This describes the type of problem that was found. Give an accurate
description for the warranty clerk to determine the diagnosis code.
6. Include pictures for each diagnosis related description per attachment.
7. Enter the critical repair information in the “Tech Comment Verbatim” line. For example:
An accurate description of the incident, cause and repair
The reason for the repair or replacement
The location of the concern, if wire related
The type of wire concern (open/shorted/pinched/chafed/bent or spread pin/etc.)
The connector number
The wire connector cavity number and its wire color
The terminal pin number
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NTB14-032b
8. Attach the clock “punch in” and “punch out” time on the back of the repair order.
Diagnostic time can be included.
Refer to the Assurance Products Resource Manual (APRM) for further detail.
Harness repair forms are found here under
Warranty Call Center Pre-Call Forms
Figure 2
6/11
NTB14-032b
The images and details on the following pages are examples of information needed
to complete a proper warranty claim for a wiring harness repair or replacement.
Click here to access
Service Manual
Figure 3
Click here to access
Electronic Wiring Diagram
(eWD)
Figure 4
7/11
NTB14-032b
Pre-Call Form Required Image Examples:
The area of concern on the vehicle
Figure 5
The related circuit/layout diagram in
the eWD
Figure 6
Consult-III Topology (If CAN related)
Figure 7
The harness tag, if available and
accessible
Figure 8
8/11
NTB14-032b
Warranty Claim Information For Pilot Program
Requirements for Repair Over 3 Hours or Replacement:
If the wiring harness must be replaced/repaired and the time to complete the job exceeds
the DCAL limit:
A Harness Repair Form must be submitted.
Use only ST Op codes.
Pre-authorization must be given by the Warranty Call Center (WCC).
Do not combine FRT Op codes with ST Op codes.
Requirements for Repair:
If the wiring harness is deemed repairable and the time required to repair it is under 3
hours:
A Harness Repair Form must be submitted.
Use only FRT Op codes which are now available in Flat Rate Manual.
Pre-authorization is not required.
Do not combine ST Op codes with FRT Op codes.
Harness Diagnose & Repair Flat Rate Op Code Selection Guidelines:
1.0 Hour (Simple) Repair
1) Access one control unit/area/panel
2) Visually inspect a harness and connector
3) Repair a single accessible circuit
4) 15-59 minute repair
2.0 Hour (Intermediate) Repair
1) Access 2-4 control units/areas/panels
2) Visually inspect the harnesses and connectors
3) Repair multiple circuits
4) 60-119 minute repair
3.0 Hour (Difficult) Repair
1) Access 4 or more control units/areas/panels
2) Visually inspect the harnesses and connectors
3) Repair multiple circuits
4) 120-180 minute repair
9/11
NTB14-032b
Operation Codes for Harness Diagnosis and Repair*
OP CODE
RA50AA
RA51AA
RA52AA
RA53AA
RA54AA
RA55AA
RA56AA
RA57AA
RA58AA
RA59AA
RA61AA
*
DESCRIPTION
FRT
Diagnose & Repair Main Harness
1.0
Diagnose & Repair Engine Room Harness
1.0
Diagnose & Repair Body Harness
1.0
Diagnose & Repair Body No. 2 Harness
1.0
Diagnose & Repair Console Harness
1.0
Diagnose & Repair Front Door Harness
1.0
Diagnose & Repair Rear Door Harness
1.0
Diagnose & Repair Room Lamp Harness
1.0
Diagnose & Repair Chassis/Trunk/Tail Harness
1.0
Diagnose & Repair EGI Harness
1.0
Diagnose & Repair Seat Harness
1.0
COMBINATION OPERATION CODES FOR REPAIR
RA777A
2nd hour Harness Diagnosis & Repair
1.0
rd
RA888A
3 hour Harness Diagnosis & Repair
2.0
These Op Codes are for repair only, not replacement. The supplemental combination
operation codes can ONLY be used when additional time is required.
PART CATEGORY CODE**
PART CATEGORY CODE
DESCRIPTION
AMOUNT
720
Engine Electrical
Actual Part Amount
790
Body Electrical
Actual Part Amount
** To be claimed for connectors that do not have Nissan part numbers.
Operation Codes for Harness Diagnosis and Replacement
OP CODE
DESCRIPTION
ST
RA40AA
Diagnose & Replace Main Harness
Claim Actual Time
RA41AA
Diagnose & Replace Engine Room Harness
Claim Actual Time
RA42AA
Diagnose & Replace Body Harness
Claim Actual Time
RA43AA
Diagnose & Replace Body No. 2 Harness
Claim Actual Time
RA44AA
Diagnose & Replace Console Harness
Claim Actual Time
RA45AA
Diagnose & Replace Front Door Harness
Claim Actual Time
RA46AA
Diagnose & Replace Rear Door Harness
Claim Actual Time
RA47AA
Diagnose & Replace Room Lamp Harness
Claim Actual Time
RA48AA
Diagnose & Replace Chassis/Trunk/Tail Harness
Claim Actual Time
RA49AA
Diagnose & Replace EGI Harness
Claim Actual Time
RA60AA
Diagnose & Replace Seat Harness
Claim Actual Time
10/11
NTB14-032b
Examples of diagnosis codes and their descriptions
DIAGNOSIS CODE
DIAGNOSIS CODE NAME
6A
6B
6C
6D
6E
6F
6G
6H
6J
67
68
Harness – Short Circuit/Damaged/Chafed
Harness – Open Circuit/Cut/Broken
Harness Connector – No Connection
Harness Connector – Partial Connection
Harness Connector – Terminal Pushed Out
Harness Connector – Bent Terminal
Harness Connector – Spread Terminal
Harness Ground Lug – Loose/Cross Thread
Harness Connector – Corrosion
Wrong Part
Missing Part
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
April 29, 2014
NTB14-032
Original bulletin published
October 27, 2016
NTB14-032a
Amended Applied Vehicles, Service Information
February 3, 2020
NTB14-032b
The entire body of the bulletin has been
changed
11/11
NTB14-032b
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TSB/Document ID: NTB14-032b
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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