NHTSA ID Number: 10172178
Manufacturer Communication Number: ITB20-004
TSB/Document Date: 2020-03-06
Summary
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ï· - Heating and cooling features do not operate And ï· - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit.
of the new harness connector.
28.
Twist the new harness connector wire (with
solder sleeve) together with the same colored
wire of the harness that was stripped in step
23.
29.
The solder sleeve connectors are listed in
the Parts Information section of this
bulletin on page 15.
See Figure 22 for an example of twisting
wires.
Figure 22
Slide the red solder sleeve over the twisted
pair and position it so that the solder ring is
over the two twisted wires as shown in
Figure 23.
Figure 23
9/15
ITB20-004
30.
Install the solder sleeve connector by shrinking
it to the wire with essential tool Flameless Heat
Gun J-46538 or equivalent flameless heating
tool (see Figure 24 and Figure 25).
Figure 24
Installing the solder sleeve connector will:
Melt the solder (silver ring inside the solder
sleeve connector) into the exposed twisted
wire area.
Melt the sealant (red rings inside the solder
sleeve connector) onto the wires.
Shrink the remainder of the solder sleeve
connector to the wire.
Figure 25
HINT: Tool J-46538 can be purchased from
TECH-MATE at 1-800-662-2001 or at
infinititechmate.com
31.
New climate controlled seat
control unit harness connector
Perform steps 27-30 on the remaining five (5)
wires and then proceed to step 32.
Figure 26 is shown with all solder
connections completed.
Grey wire
connected to
black wire
Figure 26
10/15
ITB20-004
32.
Completely wrap the newly joined harness with
electrical tape as shown in Figure 27.
Wrapped with
black tape
Figure 27
33.
34.
Measure 30 mm from the back end of the
black climate controlled seat control unit
harness connector.
Black zip
tie/harness clip
Attach the black zip tie/harness clip provided,
where shown in Figure 28.
35.
30 mm
Excess zip
tie/harness clip
The black zip tie/harness clip is listed in
the Parts Information section of this
bulletin on page 15.
Trim excess from the zip tie/harness clip with
an appropriate tool.
Figure 28
Excess zip tie
36.
37.
Reattach the SRS harness clip that was
removed in step 11 with a new zip tie, as
shown in Figure 29.
Do not install the zip tie over the climate
controlled seat control unit harness.
See the Parts Information on
page 15.
SRS harness
clip
Zip tie
Trim the excess from the zip tie with an
appropriate tool.
Figure 29
11/15
ITB20-004
Climate control
seat control unit
38.
39.
Install the new climate controlled seat control
unit to the seat frame.
Held by two (2) screws.
See the Parts Information section of this
bulletin on page 15.
Reattach the clip removed in step 13 and
shown in Figure 30.
2 screws
Figure 30
40.
Connect the harness connectors to the climate
controlled seat control unit.
41.
Route the SRS harness as shown in
Figure 31.
Attach the black zip tie/harness clip from
step 34 to the seat frame.
SRS
harness
Climate control
seat harness
connectors
Black zip
tie/harness clip
Clip into the hole drilled in step 19.
Figure 31
42.
Reattach the seat back flap J-clips to the seat
frame as shown in Figure 32.
Figure 32
12/15
ITB20-004
43.
Reinstall the seat into the vehicle.
Refer to the ESM for seat installation: BODY INTERIOR > SEAT > REMOVAL AND
INSTALLATION > FRONT SEAT.
Torque the seat bolts in the order shown in
Figure 33.
Seat bolt torque: 48 N•m (4.9 kg-m,
35 ft-lbs)
Figure 33
44.
Connect the vehicle’s 12 volt battery.
Refer to the ESM for battery removal: ELECTRICAL & POWER CONTROL > POWER SUPPLY,
GROUND & CIRCUIT ELEMENTS > REMOVAL AND INSTALLATION > BATTERY.
45.
If equipped with a seat lifter; lower the height of the seat back to its original position.
46.
Confirm climate controlled seat functions correctly.
13/15
ITB20-004
47.
If the passenger seat was repaired, perform Zero Point Reset for the passenger seat.
48.
Refer to the ESM for Zero Point Reset procedure: RESTRAINTS > SRS AIRBAG CONTROL
SYSTEM > BASIC INSPECTION > INSPECTION AND ADJUSTMENT > ZERO POINT RESET >
Special Repair Requirements.
Turn the ignition OFF and then back ON and observe the air bag warning light:
should illuminate for 7 seconds and then go out.
NOTE: If the air bag warning light does not operate as described above there may
be an issue not covered by this bulletin. Refer to ASIST and the appropriate ESM
for additional diagnostic and repair information.
49.
Reset any customer settings that were lost when the battery was disconnected.
Refer to the ESM, section ELECTRICAL & POWER CONTROL > POWER SUPPLY, GROUND &
CIRCUIT ELEMENTS > BASIC INSPECTION > INSPECTION AND ADJUSTMENT >
ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL, for a listing of
systems that may lose settings or memory when disconnecting the 12V battery.
This list often includes items such as audio, HVAC, power windows, clock, etc.
14/15
ITB20-004
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
HARNESS KIT
24061-9FT0A
1
Kit Includes:
Harness connector
1
Black Zip Tie/Harness Clip
1
White Harness Clip
1
Climate Controlled Seat Control Unit
873D6-9PF0A
1
Solder Sleeve (Red)
24361-7990A
Use 3M/Scotch Professional Grade Vinyl
Super 88 Electrical Tape (3/4 inch wide)
or equivalent
(2)
6
Electrical Tape
Zip Tie
(1) (2)
1
(1) This product (or equivalent) is available at many local automotive supply stores, and many local hardware
stores.
(2) Shop supply.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
Install Harness Kit on Driver Seat
(1)
Install Harness Kit on Passenger Seat
OP CODE
SYM
DIA
ZE
32
RX8QAA
RX8RAA
FRT
1.2
1.3
(1) Refer to the Electronic Parts Catalog and use the Control Box (876D6 -*****) as the Primary Failed Part
(PFP).
AMENDMENT HISTORY
PUBLISHED DATE
February 14, 2020
REFERENCE
NTB20-004
DESCRIPTION
Original bulletin published
15/15
ITB20-004
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TSB/Document ID: ITB20-004
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
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