NHTSA ID Number: 10172139
Manufacturer Communication Number: 20-BD-002H
TSB/Document Date: 2020-03-06
Summary
This bulletin describes the procedure to repair certain Kona Electric (OS EV) vehicles which may experience difficulty with opening the charging door.
GROUP
NUMBER
Body
Technical Service Bulletin
DATE
20-BD-002H
MODEL(S)
January, 2020
Kona Electric (OS EV)
CHARGING DOOR PAD ATTACHMENT
SUBJECT:
Description: This bulletin describes the procedure to repair certain Kona Electric (OS EV) vehicles
which may experience difficulty with opening the charging door.
Applicable Vehicles: Certain 19MY Kona Electric (OS EV)
Parts Information:
PART NAME
PART NUMBER
PICTURE
86399-Q4000FFF
PAD
Warranty Information:
MODEL
OP CODE
OPERATION
Kona Electric
CHARGING DOOR
86399F00
(OS EV)
PAD ATTACHMENT
OP TIME
CAUSAL PART
0.4 M/H
86399-Q4000FFF
NATURE CAUSE
CODE
CODE
I11
ZZ1
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
CHARGING DOOR PAD ATTACHMENT
Service Procedure:
1.
Open the charging door cover (A).
2.
Remove both cover caps (B).
A
B
3.
Remove the front bumper screws (C).
C
4.
Remove the front bumper side mounting
screw and clips (D) on both left and right
sides.
TSB #: 20-BD-002H
D
Page 2 of 5
CHARGING DOOR PAD ATTACHMENT
SUBJECT:
5.
Remove the front bumper bottom
mounting clips (E).
E
NOTICE
If a clip is damaged upon
removal, replace the clip.
E
6.
Carefully pull the front bumper left/right
side top corner (F).
F
7.
Carefully pull the front bumper left/right
side bottom corner (G).
G
TSB #: 20-BD-002H
Page 3 of 5
SUBJECT:
8.
CHARGING DOOR PAD ATTACHMENT
Lift the top of the bumper (H).
H
7.
Disconnect the front bumper connector
(J).
J
Remove the bumper.
8.
Ensure that the lower section of the
charging door assembly housing (K) is
clean. The supplied pads will be attached
to this area.
If dirty, wipe off any excess residue using
a dry towel.
K
9.
Remove the supplied pad (M) from the
adhesive vinyl (L).
M
L
TSB #: 20-BD-002H
Page 4 of 5
CHARGING DOOR PAD ATTACHMENT
SUBJECT:
10.
Attach the supplied pads (M) to the
bottom left and right of the assembly
housing as shown in the photo.
NOTICE
During pad attachment, align
the protrusion line (N) with the
top corner of the pad.
M
M
N
If the pad is attached
incorrectly, remove and reattach
the pad.
!
CAUTION
Do not drop pad when
assembling the front bumper.
11.
Reinstall the removed parts in reverse
order of removal.
12.
Service procedure is now complete.
TSB #: 20-BD-002H
Page 5 of 5
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
This product presentation was made with AAWP plugin.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 20-BD-002H
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
- [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
- [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
- [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with Chrysler
/Dodge
/Jeep
/Fiat
2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast. - [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- ECU Coding & Hidden Feature Activation for BMW
, Benz & VW
: Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
- Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
- Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
- AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
- 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.
This product presentation was made with AAWP plugin.
Last update on 2026-06-08 / Affiliate links / Images from Amazon Product Advertising API




