Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

Transaction No:

2045672/6

Release date:

2/27/2020

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

Golf
Sportwagen,
Alltrack

2015-2019

All

All

AU_FM500001

AU_KM524555

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2045672/6

2/27/20

60-18-03

Updated to include
model year 2019 with
ending VIN range.

2045672/5

7/18/19

60-18-03

Update to warranty table
time unit.

2045672/4

10/2/18

V601803

Updated to update
model year applicability.

2045672/1

10/24/16

V601607

Original publication.

The rear sunroof drains may be pinched shut by foam blocks on the headliner, not allowing the sunroof
frame to drain properly (See Figure 1).

Page 1 of 7
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

Transaction No:

2045672/6

Release date:

2/27/2020

Figure 1: Sunroof drain pinched by foam block on headliner

Technical Background
Incorrect assembly in production allows too much length in the sunroof drain between the second and
third securing clips. This causes excess slack in the drain hose allowing the foam block to contact the
hose.

Production Solution
Production counter-measure as of VIN: AU_ KM524556.

Page 2 of 7
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

Transaction No:

2045672/6

Release date:

2/27/2020

Service
Inspect the Rear Sunroof Drain Hoses
1. Open the sunroof all the way.
2. Open the sunshade 2/3rds of the way.
3. Using the pry lever 80-200, slide it along between the cover frame (Figure 2, -2-) and the headliner
(Figure 2, -1-) until the lever comes in contact with one of the clips (Figure 2, -3-).
Note:
Clean the pry lever 80-200 prior to using to avoid soiling the headliner.
4. Unclip the cover frame (Figure 2, -2-) in the area near the clips (Figure 2, -3-) using the pry lever 80-200
(Figure 2, -arrow-).

Figure 2
5. Remove the C-Pillar trim panels. See repair manual group 70 in ELSA.
6. Remove the D-Pillar trim panels. See repair manual group 70 in ELSA.

Page 3 of 7
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

Transaction No:

2045672/6

Release date:

2/27/2020

7. Loosen the rear roof grab handles from the mounts in the grab handle brackets. DO NOT completely
remove. See repair manual group 68 in ELSA.
8. Remove the luggage compartment lamp. See repair group 96 in ELSA.
9. Carefully lower the rear of the headliner and inspect the rear sunroof drain hoses. The drain hoses
should be replaced if they show signs of being pinched by the foam blocks on the headliner (Figure 3).
Note:
Care must be taken when working with the headliner. The headliner bends easily. Damage to the
headliner during this repair is not covered by warranty. Replace the headliner if it is bent.

Figure 3: Impression on rear sunroof drain from contact with headliner foam block.
Tip:
If the sunroof drains are pinched continue to next step. If the sunroof drains are not pinched, this bulletin
does not apply and further diagnosis is required.
Replace Rear Sunroof Drain(s) Hose and Ensure the Correct Routing of the Hose(s)
1. Finish removing the headliner. See repair manual group 70 in ELSA.
2. Remove and replace the rear sunroof drain hoses. See repair manual group 60 in ELSA.
Tip:
The new hoses (longer than original) should be cut to match the length of the original hoses prior to the
installation. During installation of the new drain hoses, ensure the hoses are pulled taught between the 2nd
and 3rd mounting clips with no excess slack in the hoses (See Figures 4 and 5).

Page 4 of 7
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

Transaction No:

2045672/6

Release date:

2/27/2020

Figures 4 and 5: Correct routing of left and right rear drain hoses with no slack between the 2 nd
and 3rd mounting clips.
3. Reinstall the headliner ensuring the foam blocks do not contact either of the sunroof drain hoses (See
Figures 6 and 7).

Figures 6 and 7, Rear drain hoses routed behind foam blocks on headliner.
4. Reinstall all removed trim pieces in the reverse order of removal.
5. Water test vehicle to ensure there are no further water leaks.

Page 5 of 7
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

Transaction No:

2045672/6

Release date:

2/27/2020

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

Golf
Sportwagen,
Alltrack

2015-2019

All

All

VIN Range
From

VIN Range To

AU_FM500001 AU_KM524555

SAGA Coding
Claim Type:

Use applicable Claim Type 1)
Damage

Service Number:

HST

Damage Location (Depends on
Service No.)

--

000

Code
6048

0010

Parts Manufacturer

Golf Sportwagen,
Alltrack

Labor Operation 3) : Headliner Remove and
Reinstall

3ME 2)

70841903 = See Elsa for latest time units.

Labor Operation 3) : Remove and Reinstall 2 Rear 60482060 = See Elsa for latest time units.
Water Drains
Labor Operation 3) : Water Test

60480399 = 20 TU

Causal Part: Select Labor Operation

60482060
Diagnostic Time 4)

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU

NO
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 20 TU max.

YES

Claim Comment: Input “As per Technical Bulletin 2045672” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
Page 6 of 7

© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

60-18-03 - Water Leak From Rear Of Panoramic Sunroof

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Transaction No:

2045672/6

Release date:

2/27/2020

Required Parts and Tools
Part No:

Part Description

Quantity

5G0 877 228

Water Drain Hose

2

For Special Tools see Repair Manual.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 7 of 7
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.