procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 5 of 14

NOTE
DO NOT remove the sunroof drain from the vehicle.
The tab on the sunroof drain remains on
the sunroof drain.
The red flap can be discarded.

Clean the sunroof drains:
•

Clean both front sunroof drains using the
-VAS6620- (or equivalent).
NOTE

DO NOT use extra force if resistance is encountered
when using the -VAS6620-. Doing so could result in
damaging the sunroof drain or disengaging the
sunroof drain from the sunroof. Damage to the
sunroof drain or time to reattach the sunroof drains
to the sunroof will not be covered under this action.
TIP
•

The -VAS6620- will exit the sunroof drain
tube in the plenum chamber after
approximately 120 cm.

•

If the -VAS6620- cannot be started from the
top, start the tool from the bottom (from
inside the plenum chamber).

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 6 of 14

TIP
If the -VAS6620- cannot be removed out of the
sunroof drain, the end of the tool can be
unscrewed and the tool can then be easily removed.

Reinstall the plenum chamber covers:
•

Installation is the reverse order of removal.

•

Ensure all seals are in place.

Proceed to Section D.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 7 of 14

Section C – Repair Procedure (Vehicles with Criteria 02)
Mark wiper park position.
•

Mark the wiper park position with tape
or other means.

Bring windshield wipers into service position and
remove wiper arms:
•

See ELSA Repair Manual: Repair manual >
Electrical System > Electrical Equipment > 92
Windshield
Wiper/Washer
System
>
Windshield Wiper System > Windshield Wiper,
Bringing into Service Position

•

See ELSA Repair Manual: Repair manual >
Electrical System > Electrical Equipment > 92
Windshield
Wiper/Washer
System
>
Windshield Wiper System > Windshield Wiper
Arms, Removing and Installing

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 8 of 14

Remove left and right plenum chamber covers:
NOTE
When working during extreme temperatures, it is
recommended that the vehicle be allowed to
acclimate inside the shop to avoid temperaturerelated component damage/breakage. Damage to
plenum chamber covers will not be covered under
this action.
•

See ELSA Repair Manual: Repair manual >
Body > Body Exterior > 50 Body Front >
Bulkhead > Plenum Chamber Cover,
Removing and Installing

Remove right side cover:
•

Release locking tabs in direction of
.

•

Remove cover from plenum chamber in
direction of .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 9 of 14

Remove wiper linkage:
•

Reference
manual >
Equipment
System >
Windshield
Installing

ELSA Repair Manual:
Repair
Electrical System > Electrical
> 92 Windshield Wiper/Washer
Windshield Wiper System >
Wiper Motor V, Removing and

Removing sunroof drain flaps:
•

Carefully remove the red sunroof drain flap
downward off both front sunroof
drains.

NOTE
DO NOT remove the sunroof drain from the vehicle.
The tab on the sunroof drain remains on
the sunroof drain.
The red flap can be discarded.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 10 of 14

Clean the sunroof drains:
•

Clean both front sunroof drains using the
-VAS6620- (or equivalent).
NOTE

DO NOT use extra force if resistance is encountered
when using the -VAS6620-. Doing so could result in
damaging the sunroof drain or disengaging the
sunroof drain from the sunroof. Damage to the
sunroof drain or time to reattach the sunroof drains
to the sunroof will not be covered under this action.
TIP
If the -VAS6620- cannot be started from the top,
start the tool from the bottom (from inside the
plenum chamber).
TIP
If the -VAS6620- cannot be removed out of the
sunroof drain, the end of the tool can be
unscrewed and the tool can then be easily removed.

Vehicle reassembly:
•

Reinstall cover in the reverse order of
removal.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 11 of 14

•

Reinstall wiper linkage in the reverse order of
removal according to the ELSA Repair Manual.

•

Reinstall plenum chamber cover in the reverse
order of removal according to the ELSA Repair
Manual.
NOTE

Striking the plenum chamber cover into the
windshield retainer may cause the windshield to
crack. Damage to the windshield or plenum
chamber covers will not be covered under this
action.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 12 of 14

Take wipers out of service position.
•

Close the hood.

•

Turn ignition on.

•

Operate wipers and then turn wipers to the off
position.

•

Turn ignition off.

Install left and right wiper arms.
•

Open the hood.

•

Reference previously made marks and install
wiper arms on wiper linkage studs.

•

Install nuts and torque to 20 Nm.

•

Install caps .

•

Close the hood.

•

Turn ignition on and verify wiper operation.

Proceed to Section D.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 13 of 14

Section D – Campaign Completion Label
Install Campaign Completion Label
•

Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.

TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
Proceed to Section E.

Section E - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2020 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
February 2020
Form No. F_3.4_AHQ-CP-C_046 Rev. 2.0

60E5 Page 14 of 14