NHTSA ID Number: 10171948
Manufacturer Communication Number: Subaru Tech Tips
TSB/Document Date: 2020-03-03
Summary
Subaru Service and Technical Support Line Newsletter. (QMR of the Month)
• Check to see if the satellite switch harness is stuck between the steering wheel and the satellite
The
satellite
switch harness is stuck between the steering wheel and the satellite switch cover or not.
switch
cover.
If the satellite switch harness is stuck there, please push the satellite switch harness back of the satellite
• switch
If the satellite
switch
is stuck
there, push the satellite switch harness back into the satellite
cover. And
pleaseharness
check right
side, too.
switch cover. Always be sure to check BOTH satellite switches.
Left side satellite switch
Incorrect wiring
Satellite switch cover
Steering wheel
Correct wiring
Satellite switch harness
Check point④
4
CHECK
The horn pad harness is wiring right-side of
satellite POINT
switch harness
or not.
horn padhorn
harness
be wiring
wired right-side
of satellite
switch
harness.
•TheConfirm
padshould
harness
runs to the
right side
of the
satellite switch harness or not.
If the horn pad harness is wiring LEFT-side of satellite switch harness, please wire it right-side of satellite switch
• If the horn pad harness is wiring is on the LEFT side of the satellite switch harness, move it to the
harness.
right side of the satellite switch harness.
Incorrect wiring
Satellite switch
harness
Correct wiring
Horn pad harness
Continued on the next page
February 2020 TechTIPS
Page 7 of 13
14
Errors when Programming with Flashwrite®2
Several retailers have reported issues with FlashWrite®2 while reprogramming vehicles. Please review
the following TIPS to prevent and/or correct some of these issues.
VERIFY YOUR SUBARU
SELECT MONITOR SOFTWARE VERSION
First, open the Subaru Select Monitor 4 program, select the bottom left gear icon> Help> Version
Information.
The SSM4 version number is listed as “Ver.xx.x.x” and is displayed in the red box in the photo below.
If your version is before 20.1.1 it needs to be updated (as of February 2020.) Please contact Nuspire at:
(844) 782-7404 for update assistance.
“NOT SUITABLE FOR REPROGRAMMING” MESSAGE
If you encounter a ‘Not Suitable for Reprogramming’
message during a reprogramming session, verify
there are no DTCs stored. The Techline has received
numerous calls with this concern. After verifying
the correct PAK file had been selected and getting
the ‘Not Suitable’ message, a P-code was found
stored in ECM memory. After addressing the DTC
and clearing the memory, the update completed
normally.
Continued on the next page
February 2020 TechTIPS
Page 8 of 13
14
Errors when Programming with Flashwrite®2 (Continued)
“ERROR OCURRED IN THE DECRYPTION. CHECK THE DECRYPTION KEYWORD” MESSAGE
Error code 108 occurs when the Decryption Keyword is not entered correctly or when the incorrect PAK
file is selected. If you get Error 108, first ensure you are entering the decryption keyword as it is written
as they are, case sensitive. If you are sure you have entered the correct Decryption Keyword, ensure
you are using the correct PAK file. Sometimes, a database error may occur and provide the incorrect
PAK file. To make sure this is not the case, try searching by the Vehicle Specification if you initially
searched by CID, or search by CID if you initially searched by Vehicle Specification. If you find the PAK
number differs based on the type of search, submit a QMR with screenshots or photos of the condition.
CONTROL MODULE RECOVERY PROCEDURE
NOTE: The same laptop must be used to recover the control module that was in use when
reprogramming had failed.
There are several reasons why reprogramming may fail: low vehicle battery, loss of electrical power
to the laptop or vehicle, dislodged OBD2 or USB cables, etc. In most cases it is NOT necessary to
replace the Engine Control Module (ECM.) The following procedure should be used to recover an ECM
which has failed to program. Prior to performing this procedure, ensure your laptop, DST-I, and all
cables are in proper working order. If you have issues with the hardware, contact Nuspire support at
(877) 782-7404 for assistance with any needed repairs.
Recovery procedure
1. Turn the ignition switch to the “OFF” position for at
least 15 seconds.
2. Turn the ignition switch back to the “ON” position and
restart FlashWrite®2.
3. Proceed with the appropriate file selection for the
vehicle specification.
4. Once FlashWrite®2 begins to communicate with the
vehicle, the following message will be displayed with
the appropriate control module part number displayed:
Click on the part number to highlight it. THIS IS VERY
IMPORTANT.
Continued on the next page
February 2020 TechTIPS
Page 9 of 13
14
Errors when Programming with Flashwrite®2 (Continued)
5. Select “Yes” and FlashWrite®2 will show the current and new control module part number screen.
6. Select “Execute” and FlashWrite®2 will begin the reprogramming process.
7. If you incorrectly answer the “Is reprogramming in process?” question “NO”, you will receive error
code 4007 “No response from the ECU. Check the cause of no response.”
8. If this is the case, turn the ignition switch off for at least 15 seconds and begin the recovery
process again.
NEXT STEPS
After verifying the previous procedures and confirming they do not correct the reprogramming
issues, contact Nuspire support at (844) 782-7404. They will verify if your Subaru laptop system
is up to date and functioning properly. If not, they will refer you to the Subaru Technical Helpline
(866) SUBARU-2.
HELP FOR OTHER ERROR CODES
FlashWrite®2 is capable of setting many different error codes. Their definitions and check items are not
published to STIS. To find the definitions and check items select the bottom left gear icon> Help>
Help
This will open the SSM4 user guide. Error code definitions and check items are listed under “Control
Module Reprogramming Error Code List.”
Continued on the next page
February 2020 TechTIPS
Page 10 of 13
00
STIS new releases
ITEM CODE
07-170-20
03-83-20R
07-169-20
01-180-20
07-162-19R
15-130-08R
15-260-20
07-158-19R
15-205-16R
15-259-20
15-236-18R
15-186-15R
15-199-16R
15-211-17R
12-281-20
MSA5M2001W
SOA567P011
11-200-20
15-234-18R
15-214-17R
WUJ-95R
15-204-16R
11-199-20
11-198-20
11-197-20
07-142-18R
J201SFL002
J201SAN000
J201SFL000
H630SFL002
WUT-05R
WUR-03R
L101SSJ000
TKC-20R
TKB-20R
TKA-20R
ITEM TYPE
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Warranty Booklet
Accessory Installation Guide
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Subaru Product/Campaign Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
Accessory Installation Guide
Accessory Installation Guide
Accessory Installation Guide
Accessory Installation Guide
Subaru Product/Campaign Bulletin
Subaru Product/Campaign Bulletin
Accessory Installation Guide
Subaru Product/Campaign Bulletin
Subaru Product/Campaign Bulletin
Subaru Product/Campaign Bulletin
All revised publications are highlighted in yellow.
February 2020 TechTIPS
CREATED
DATE
TITLE
Reprogramming File Availabilit...
New Shift Fork and Sleeve Avai...
Push Button Start Switch- Labe...
Incorrect Freeze-Frame Data De...
Automatic Door Lock / Unlock F...
Load Carrying Capacity Reduced...
Harman Display Audio and Navig...
DTC B280B- EyeSight Camera Rep...
Reprogramming File Availabilit...
Denso Gen 4 Cockpit One (CP1) ...
Reprogramming File Availabilit...
Reprogramming File Availabilit...
Reprogramming File Availabili...
Reprogramming File Availabilit...
Hood Panel Vibration
2020 Warranty and Maintenance ...
Thule SUP Taxi XT 810001
Reprogramming File Availabilit...
2019 Audio/Navigation & Power ...
2018 Audio/Navigation Exchange...
Exhaust Pipe Front (EPF) Bello...
2017 Audio/Navigation Exchange...
Reprogramming File Availabilit...
DTCs P219C, D, E or F- ECM Rep...
DTC P0400-Reprogramming File A...
Battery Sensor Removal and Ins...
PORT INSTALLATION: 2020MY Asce...
PORT INSTALLATION: 2020MY Lega...
PORT INSTALLATION: 2020 Imprez...
PORT INSTALLATION: 2018-2020MY...
Forester Rear Coil Springs
Brake Hose Swelling Service Pr...
PORT INSTALLATION: 2019-20MY F...
Takata Front Passenger Airbag ...
Takata Front Passenger Airbag ...
Takata Front Passenger Airbag ...
21-Feb-20
21-Feb-20
21-Feb-20
21-Feb-20
21-Feb-20
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21-Feb-20
21-Feb-20
19-Feb-20
19-Feb-20
19-Feb-20
19-Feb-20
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19-Feb-20
13-Feb-20
13-Feb-20
12-Feb-20
12-Feb-20
12-Feb-20
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10-Feb-20
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7-Feb-20
5-Feb-20
5-Feb-20
4-Feb-20
4-Feb-20
4-Feb-20
Continued on the next page
Page 11 of 13
00
STIS new releases
ITEM CODE
WUW-08R
TIPS_QMR_SE_
Jan20
L101SAN000
06-74-20
WUX-09R
12-280-20
07-152-19R
11-196-20
ITEM TYPE
CREATED
DATE
TITLE
Subaru Product/Campaign Bulletin PCV Valve- Design Change
4-Feb-20
TechTIPS NewsLetter
2020 January TechTIPS QMR Spec...
3-Feb-20
Accessory Installation Guide
Technical Service Bulletin
Subaru Product/Campaign Bulletin
Technical Service Bulletin
Technical Service Bulletin
Technical Service Bulletin
2020 Outback Trailer Hitch (En...
Electronic Parking Brake (EPB)...
2016-2017 Outback Replacement ...
A-Pillar Trim- Gap Visible at ...
Power Window Switch Changes
PCV Valve Part Information
1-Feb-20
31-Jan-20
31-Jan-20
31-Jan-20
31-Jan-20
31-Jan-20
Continued on the next page
February 2020 TechTIPS
Page 12 of 13
*** Now you can e-mail your TechTIPS input and suggestions to: [email protected] ***
This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure
that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you!
Model:
Year:
VIN:
Description of situation encountered:
Your suggestion for repair procedure, product improvements, etc.:
Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information
submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of
America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc.
publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877.
Your Name:
Signature:
Dealer’s Name:
City:
Date:
Dealer Code:
SUBARU
TECHLINE
Hours of Operation
February 2020 TechTIPS
Monday – Thursday 8:30 am to 7:30 pm
Friday 10:30 am to 5 pmContinued
and Saturday
amnext
to 3 page
pm
on 9the
Page 13 of 13
- 🔥🔥🔥🚀 【2026 Professional All-System Diagnostic...
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