Android Device

Select the gear icon next to your vehicle device
name. Ensure all settings are enabled.

•

Apple Device

Select Bluetooth setting, then under “MY
DEVICES”, click on the “i” symbol next to
connected device to confirm “Sync Contacts”
and “Show Notifications” options are enabled
as shown below. It is strongly recommended
to restart the vehicle to finalize the pairing
process and ensure all devices are properly
synchronized.

NOTE: The system can store up to 2000 phone numbers. The total number of phonebook
contacts transferred from the phone would be equal or less, because it depends on the amount of
data each contact contains (multiple phone numbers, address, email, etc.).
CONDITION #11: Unable to transfer Phone Favorites to CP1 / Gen 4 Infotainment system.
CAUSE:
Keep in mind, the CP1 / Gen 4 Infotainment system’s Favorites list and that of the paired phone are
not synchronized. The Bluetooth phone’s Favorites list will not be downloaded automatically, even
after the phonebook data has been downloaded from the Bluetooth phone. The customer is required
to manually register the contacts in the Favorite list. The maximum number of Favorite contacts is
15.
RECOMMENDATIONS:
Explain to customers this is a normal operating characteristic.

Continued...
Bulletin Number: 15-259-20; Date: 02/19/20

Page 8 of 10

CONDITION #12: Playback of audio files using a USB memory device does not work.
CAUSE:
There are no restrictions for the brand or size of the USB Memory device. All will work with the
CP1 / Gen 4 Infotainment system as long as they meet following requirements:
•

USB communication formats: USB 2.0 LS (1.5 Mbps) / FS (12 Mbps) / HS (480 Mbps)

•

File format: FAT 32

•

Supported file extensions: m4a / aac, mp3, wma, wav, flac, m4a NOTE: It is recommended
to remove all files in formats not supported by the CP1 system from the USB memory device.

Always confirm the customer is using a correct port as well as
following the guide lines for the media requirements. If the customer
still can’t play back their audio files using a USB memory device,
confirm the device has not been damaged. Once the USB device is
Insert
discfollow
with the label
confirmed to
be the
OK,
the side
applicable Service Manual procedure
facing the rear of the vehicle.
to perform further diagnostics.

(240,1)

*: If equipped

- Operation Flow: Using Playback Modes Display the playback mode list.
Select the playback mode.
Play a track.
CONDITION
#13: Even if a user follows the
proper procedure, a “Notification
Date” cannot be set
Center Information Display (CID)
238
and shows “ - - / - - / - - - - / “ as shown below after inputting a notification date and pressing
“Set.”
NOTE
Tires setting:
! Maintenance
. The vehicle posture indication may

CAUSE: differ from the actual vehicle posture.
. For Outback, when X-MODE has
Date and Time
haveon,
not
The
been turned
thebeen
screenset.
of the center
information display will be changed to
user must set
a date and time prior to
the X-MODE screen.
.
The
vehicle posture
angle varies not
setting a “Notification
Date.”
only due to the angle of the road
surface, but also due to the vehicle tilt
caused by the occupants, cargo, and
acceleration or deceleration.

RECOMMENDATIONS:
Two methods to set the date and time
for the
BASE model are listed below:
GC7_US.indb 33

1) Synchronize with Phone: Pair a
Bluetooth phone to synchronize the
date and time from the phone.
2) Manual: Manually set the date and
time using the Time Setting menu.

Depending on the audio source, several
items from these categories are displayed
in a list.

The setting procedure is the same as
“Engine Oil” setting, but touch the “Tires”
item in step 2.
Maintenance Schedule setting:
The setting procedure is the same as
“Engine Oil” setting, but touch the “Maintenance Schedule” item in step 2.

NOTE

. Touch “Reset” to reset each setting.33
. Touch “Update” to revert to the
default value.
Maintenance reminders can be set.
Engine oil setting:
1. Touch
(Maintenance).
2. ?
(Engine Oil)
3. Select “Notification Date” or “Notification Distance” of the reminder.
4. ? “Set”
5. ?

2019/05/30

Vehicle Owner’s Manual for
Maintenance (Page 238)

Oil Filter setting:
The setting procedure is the same as
“Engine Oil” setting, but touch the “Oil
Filter” item in step 2.

NOTE: On Mid and High models,
once the system receives GPS data from the DCM (Mid/High model) or CCU (High model), the head
unit will set the date and time automatically.
Continued...
Bulletin Number: 15-259-20; Date: 02/19/20

1
Quick Guide (DUAL 7.0-INCH DISPLAY SYSTEM)

NOTE: Either front USB port can play back audio files. In case two USB memory devices are
connected, the one connected first will be used by the system for playback operation. In case
an Apple device is connected to one of the USB ports, only the Apple device (Carplay / Subaru
STARLINK) can be used. During this time, USB Memory Device playback isn’t available since the
BASIC FUNCTION
USB port operates in “Host mode” during Carplay or Subaru STARLINK operation.
LOADING AND UNLOADING A DISC*
CONNECTING A USB
RECOMMENDATIONS:
MEMORY DEVICE/
Loading a disc
Unloading a disc
The USB audio playback screen can be accessed by pressing the Media PORTABLE DEVICE
icon on the home screen.

Page 9 of 10

北米Model "A2570BE-A" EDITED: 2019/ 5/ 24

15:30:36

CONDITION #14: Genuine Subaru accessory CD player does not play back “lossless” (listed as
ALAC and FLAC in the table below) audio file formats although the Owner’s Manual shows CP1
does support these formats.
TIPS FOR OPERATING THE AUDIO SYSTEM

● For USA customers, please visit www.subaru.com for
details. Outside of the USA customers, contact your local
dealer to arrange a demonstration in order to confirm
whether or not the phone can be paired with the vehicle.

FILE INFORMATION
Codec

Description

Channels

Container/
Extension

MPEG-4 AAC
LC

8-48 kHz sampling rate
8-320 kbps CBR, VBR

Mono and
stereo

.m4a, .aac

MPEG-4 HE
AAC

16-48 kHz sampling rate
8-320 kbps CBR, VBR

Mono and
stereo

.m4a, .aac

MPEG-4 HE
AAC v2

16-48 kHz sampling rate
8-320 kbps CBR, VBR

Mono and
stereo

.m4a, .aac

MP3

8-48 kHz sampling rate
8-320 kbps CBR, VBR

Mono,
Stereo,
and Joint

.mp3

WMA2/7/8/
9/9.1/9.2

16-48 kHz sampling rate
8-320 kbps CBR, VBR

Mono and
stereo

.wma

PCMWAVE

8 bit and 16 bit
8000, 16000, and 44100 Hz
sampling frequency

Mono and
stereo

.wav

FLAC

44.1 kHz, 48 kHz, 88.2 kHz,
96 kHz, 176.4 kHz, 192 kHz
sampling rate
16 bit, 24 bit

Mono and
stereo

.flac

Codec

ALAC

Description

Channels

44.1 kHz, 48 kHz, 88.2 kHz,
96 kHz, 176.4 kHz, 192 kHz
sampling rate
16 bit, 24 bit

Mono and
stereo

Container/
Extension
.m4a

● The player is compatible with VBR (Variable Bit Rate).
● MP3 (MPEG Audio Layer 3), WMA (Windows Media
Audio) and AAC (Advanced Audio Coding) are audio
compression standards.
● This system can play AAC/AAC+ v2/MP3/WMA files on
CD-R*, CD-RW discs*, USB memory device, and Bluetooth
device.
*: If equipped

● This system can play disc recordings compatible with ISO
9660 level 1 and level 2 and with the Romeo and Joliet
file system.*
*: If equipped

● When naming an AAC/AAC+ v2/MP3/WMA file, add an
appropriate file extension (.mp3/.wma/.m4a).
● This system plays back files with .mp3/.wma/.m4a file
extensions as AAC/AAC+ v2/MP3/WMA files respectively.
To prevent noise and playback errors, use the appropriate
file extension.
● This system can play only the first session when using
multi-session compatible CDs.*
*: If equipped

CAUSE:
178
The information on page 178 of the Owner’s Manual shows “FILE INFORMATION” for Audio
System but, this information is only applicable when using a USB Memory Device.
GC7_US.indb

178

2019/05/30

15:32:04

RECOMMENDATION:
As a work-around, use WMA/MP3/AAC file formats to play back audio CDs originally created in
lossless formats.

IMPORTANT REMINDERS:
•

SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.

•

Always check for any open recalls or campaigns anytime a vehicle is in for servicing.

•

Always refer to STIS for the latest service information before performing any repairs.

Bulletin Number: 15-259-20; Date: 02/19/20

Page 10 of 10