CV693UL

2016

CA634UL

Ver. 013 and below

2017

CA645UL

Ver. 214 and below

86201FJ650

2015MY Impreza / XV Clarion DA CM654UL Update File

86201FJ610

2016-17MY Impreza / XV Clarion DA CM615UL Update File

86201FJ690

2016-17MY Impreza / XV Clarion DA CM695UL Update File

86201SG610

2016MY Forester Clarion DA CF617UL Update File

86201SG650

2017MY Forester Clarion DA CF658UL Update File

86201SG750

2018MY Forester Clarion DA CF759UL Update File

86201VA640

2016MY WRX Clarion DA CV641UL Update File

86201VA680

2017MY WRX Clarion DA CV682UL Update File

86201VA690

2018MY WRX Clarion DA CV690UL Update File

Ver. 014

86201CA630

2016MY BRZ Clarion DA CA634UL Update File

Ver. 215

86201CA640

2017MY BRZ Clarion DA CA645UL Update File

Continued...
Bulletin Number: 15-199-16R; Revised: 02/19/20

Page 4 of 14

Step 2- Software Version Number Check
2-1: Switch the ignition and audio unit ON.
2-2: Press the HOME button.
2-3: Touch “SETTINGS” soft key on the HOME screen.

2-4: From the SETTINGS screen, check the Software Version number.

Step 3- Preparing the USB flash drive
Materials Required:
1 empty, USB 2.0 (do not use USB 3.0) storage device (flash drive)
will be needed to perform the update procedure. The device should be
dedicated to storing and transferring these updating files only. It must
be a minimum of 2GB in size and contain a FAT32 file format before
downloading the update files onto it. The following recommended
and readily-available devices include: Verbatim® model# 97002,
PQI® model# U273 and Kingston® model# DTSE9.
VERY IMPORTANT: Before attempting to download any data files,
confirm the PC and flash drive you are using are not infected with any
virus. The flash drive MUST be formatted for FAT32
following the steps below.

Continued...
Bulletin Number: 15-199-16R; Revised: 02/19/20

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USB Flash Drive Formatting Procedure:
3-1: Install a flash drive into an available USB port on your PC (2GB minimum size).
3-2: Click Start (this is located in the lower left corner of the desktop screen) then, in the Search
programs and files box, type “explorer”.

NOTE: On the SDS Notebook, press the My Documents button on the GUI Home Screen.
3-3: As the word “explorer” is typed, search results will start to appear. In the results, click on
the “Windows Explorer” option under the Programs section.

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Bulletin Number: 15-199-16R; Revised: 02/19/20

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3-4: In the next window, choose
the Computer section on the left.
Locate “Removable Disk”

NOTE: Always confirm the device being formatted is the USB Flash Drive. This drive may
have various names assigned to it by the manufacturer of the device and may not reflect the drive
name given in this example.

3-5: Right click the picture for
“Removable Disk” then select
“Format”.

3-6: When the “Format”
dialog box appears, make
sure that the option labeled
“File System” is set to
FAT32 and the Quick
Format box is checked
as well. Then, click the
“Start” button.

Continued...
Bulletin Number: 15-199-16R; Revised: 02/19/20

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3-7: Click “OK” when the following window appears.

3-8: The drive will start formatting and display this window when it is finished. Click “OK” to
complete the process.

Step 4- File Download Procedure
All the Clarion update files are accessible for downloading from Subarunet under: Service Operations
& Technical>>Forms /Downloads>> Gen2/Clarion click on the Downloads for Audio/Navi tab or by
clicking on the following hyperlink:

Click Here to Access the
Downloads for Audio/Navigation
Information on Subarunet
The Subarunet page shown to
the right will display containing
links to all the Clarion update
files.

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Bulletin Number: 15-199-16R; Revised: 02/19/20

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4-1: After the USB flash drive has been
formatted, the update file must be downloaded.
Download the update file to your PC (or SDS
Toughbook) from the Subarunet links. The
screenshots below will take you through the
steps required to get the selected update file
onto your flash drive and ready to use.
NOTE: The radio station presets are retained
during these updates.
4-2: Once the download is complete,
locate the update file. If using a PC, go to
the Windows Start screen, select “Computer”
then click on “Downloads” (or press the “My
Documents” button on the GUI home screen
if you are using the SDS Toughbook). TIP:
When the list of downloads is displayed, click
on Date Modified and you can sort the list by
the date they were added which will bring the
most recently downloaded file to the top.

4-3: Plug the “clean” USB flash drive into the computer.
4-4: Double-click on the downloaded file. A file folder containing 3 update files will be shown
using a part number as shown below.
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4-5: Double-click on the part number (folder) to display the folder’s contents. Select all 3
files then either copy / paste or click / drag them over to the “clean” flash drive. In the example
shown below, the flash drive is shown as: PKBACK# 001 (D:). Depending on the speed of the
computer being used, this data transfer may take a few minutes. BE PATIENT.

4-6: Once the files have been successfully loaded onto the flash drive, proceed to Step 5.
IMPORTANT NOTES:
• NEVER change the update file names after downloading them.
• NEVER save any other version update files on the same flash drive.
Step 5- Software Updating Procedure
NOTE: Because of the time it takes to perform these updates, Subaru of America, Inc. (SOA) highly
recommends connecting the Subaru Midtronics GR8 Diagnostic Battery Charger to the vehicle and
utilizing the Power Supply Mode feature when performing these updates. Follow the procedure as
outlined in document GR8-1100 on STIS for use of the GR8’s Power Supply Mode:
•
•
•
•
•

Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are
all switched OFF before setting up for Power Supply Mode.
Select the correct battery type (Flooded, AGM or AGM Spiral).
Select the CCA which matches the vehicle’s battery (NOTE: OE and replacement batteries
have different CCA ratings. Always confirm the battery rating before proceeding.)
If the “Charge Battery” WARNING appears, the battery MUST be charged before attempting
reprogramming.
DO NOT connect the DSTi or SDI until the GR8 Power Supply mode has completed its
Continued...

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•
•
•

battery test mode and the Charging Voltage has dropped to a steady 13.5 Volts on the display.
If the GR8 “beeps” or the Status Light flashes, a diagnostic charge should be performed on
the battery before proceeding further.
Once Power Supply Mode reaches a steady 13.5 volts, connect the DSTi or SDI to the OBD
connector and initiate the reprogramming process.
Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the
voltage rises beyond 14V while programming is in process, the procedure will abort.
This can indicate a need to test or charge the vehicle battery before any further attempt at
programming.

IMPORTANT:
This information is applicable to the Midtronics GR8 Diagnostic Battery Charger ONLY. It does
not apply to any other brand / type of “generic” battery charger whatsoever. ONLY the GR8 and its
Power Supply Mode feature has been tested and approved by SOA.
Once the GR8 is connected to the vehicle, as long as the battery is fully charged, it takes less than
3 minutes to boot-up the charger, select Power Supply Mode, and have the battery voltage stabilized
and ready for reprogramming.
REMINDER: If the GR8 indicates the vehicle’s battery must be charged, charge the battery using
the GR8 before proceeding to reprogram the vehicle.
NOTE: If a GR8 is unavailable, this audio unit reprogramming procedure can also be done with the
engine idling.
5-1: Switch the ignition and the audio unit OFF.
5-2: Insert the USB drive into the USB port.
5-3: Switch the ignition and the audio unit ON.
5-4: Press the HOME button.

5-5: Touch “SETTINGS” soft key on the HOME screen. The soft key may be inactive at first
and take a few extra seconds to illuminate like the others.
Continued...
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5-6:

•

After the “Searching” screen changes to the “Start updating the program?” screen, press
Yes to begin the updating process.

NOTE: If any of the three error screens shown below should appear after the “Searching”
screen instead of the “Start updating” screen, check the USB flash drive by:
o confirming there are no other files on the USB flash drive other than the 3 update files
o the USB flash drive is at least 2GB in size.

If there is no problem found with the USB flash drive, start over from 5-1.
Continued...
Bulletin Number: 15-199-16R; Revised: 02/19/20

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5-7: Updating (File Transfer from USB Flash Drive)

•

IMPORTANT: Do not remove the USB flash drive or turn the ignition off while
software is updating. The updating procedure will take approximately 10-12 minutes to
complete.

5-8: When the “Update Completed Successfully” screen is displayed, switch the ignition off and
remove the USB flash drive. The newly-installed software will activate automatically the next
time the ignition is switched ON.
5-9: Press the HOME button.
Bulletin Number: 15-199-16R; Revised: 02/19/20

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5-10: Touch “SETTINGS” soft key on the HOME screen.
Step 6- Software Version Number Check
To complete the procedure, perform Step 2 again confirming the Version Number is now the
New (AFTER Update) number (or higher) shown in the table provided above in Step 1.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru
Added Security Gold plan this repair may be submitted using the following claim information:
Labor Description

Labor Operation #

CLARION DISPLAY AUDIO UNIT- SOFTWARE UP-DATE
(INCLUDES VERSION CHECK)

A031-148

CLARION DISPLAY AUDIO UNIT- SOFTWARE VERSION CHECK
PROCEDURE ONLY

A031-145

Fail Code

Labor Time
0.6

ZQT-48
0.2

IMPORTANT REMINDERS:
•
•
•

SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
Always refer to STIS for the latest service information before performing any repairs.

Bulletin Number: 15-199-16R; Revised: 02/19/20

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