Bulletin No.:

Service Bulletin

Date:

16-NA-122
January, 2020

TECHNICAL
Subject:

Side Detection System Message Being Displayed on Driver Information Center (DIC) DTC B101E-43 Set
This bulletin replaces 16-NA-191. Please discard 16-NA-191.

Brand:

Chevrolet

GMC

Model:

Model Year:
from

VIN:
to

Camaro

2016

2016

Equinox

2016

2016

Impala
(VIN 1)

2016

2016

Malibu
(VIN Z)

2016

2016

Volt

2016

2017

Terrain

2016

2016

from

to

Engine:

Transmission:

Involved Region or Country

North America, Middle East, Korea, Europe, Chile, Colombia, Peru

Additional Options (RPO)

Equipped with Rear Cross Traffic Alert (UFG) and Sensor Indicator Side Obstacle
Detection Enhanced (UKC)

Condition

Some customers may comment on the following conditions:
• The Side Blind Zone Alert (SBZA) warning while driving.
• Service Side Detection System message displayed on DIC.
The technician may find DTC B101E-43 set.

Cause

Software improvement not in vehicles that were built prior to MY 2017.

Correction
Important: Left and right sensors need to be
sequenced together for programming.
Do not replace any parts for this condition. A software
update must be done to the Side Object Sensor
Module.

Service Procedure
Caution: Before downloading the update files, be sure
the computer is connected to the internet through a
network cable (hardwired). DO NOT DOWNLOAD or
install the files wirelessly. If there is an interruption
during programming, programming failure or control
module damage may occur.

Copyright 2020 General Motors LLC. All Rights Reserved.

Note: Carefully read and follow the instructions below.
•

•

Ensure the programming tool is equipped with the
latest software and is securely connected to the
data link connector. If there is an interruption
during programming, programming failure or
control module damage may occur.
Stable battery voltage is critical during
programming. Any fluctuation, spiking, over
voltage or loss of voltage will interrupt
programming. Install a GM Authorized
Programming Support Tool to maintain system
voltage. Refer to www.gmdesolutions.com for
further information. If not available, connect a fully
charged 12V jumper or booster pack disconnected
from the AC voltage supply. DO NOT connect a
battery charger.

Page 2
•

•

January, 2020

Bulletin No.: 16-NA-122

Turn OFF or disable systems that may put a load
on the vehicles battery such as; interior lights,
exterior lights (including daytime running lights),
HVAC, radio, etc.
Clear DTCs after programming is complete.
Clearing powertrain DTCs will set the Inspection/
Maintenance (I/M) system status indicators to NO.

5431207

Important: If the Same Calibration/Software Warning
is noted on the SPS screen, select OK and follow
screen instructions. After a successful programming
event, the WCC is located in the Service Programming
System dialogue box of the SPS Summary screen. No
further action is required. Refer to the Warranty section
of the bulletin.

1. Refer to Side Object Sensor Reprogramming with
SPS in SI.

Bulletin No.: 16-NA-122

January, 2020

Page 3

5431209

Important: To avoid warranty transaction rejections,
you MUST record the warranty claim code provided on
the SPS Warranty Claim Code (WCC) screen on the
job card. Refer to callout 1 above for the location of the
WCC on the SPS screen.
2. Record SPS Warranty Claim Code on job card for
warranty transaction submission.

Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation

Description

2810765

Side Object Sensor
Reprogramming with SPS

Labor Time

Use
Published
Labor
Operation
Time
Important: To avoid warranty transaction rejections,
carefully read and follow the instructions below:
• The SPS Warranty Claim Code must be accurately
entered in the “SPS Warranty Claim Code” field of the
transaction.
• When more than one Warranty Claim Code is
generated for a programming event, it is required to
document all Warranty Claim Codes in the “Correction”
field on the job card. Dealers must also enter one of the
codes in the “SPS Warranty Claim Code” field of the
transaction, otherwise the transaction will reject. It is
best practice to enter the FINAL code provided by SPS.

Page 4

January, 2020

Bulletin No.: 16-NA-122

Warranty Claim Code Information Retrieval
If the SPS Warranty Claim Code was not recorded on
the Job Card, the code can be retrieved in the SPS
system as follows:
1. Open TIS on the computer used to program the
vehicle.
2. Select and start SPS.
3. Select Settings.
4. Select the Warranty Claim Code tab.
The VIN, Warranty Claim Code and Date/Time will be
listed on a roster of recent programming events. If the
code is retrievable, dealers should resubmit the
transaction making sure to include the code in the SPS
Warranty Claim Code field.

Version

4

Modified

November 07, 2016 – Updated the Subject, Model and RPO Option sections. Combined
16-NA-191 with this bulletin.
November 05, 2019 – Added the 2016 Malibu to Models section, removed the VIN
breakpoint dates and added reprogramming information to the Service Procedure and
Warranty Information.
January 23, 2020 - Clarified the Malibu Model and changed some Note statements to
Important statements under Service Procedure and Warranty Information.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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