NHTSA ID Number: 10171865
Manufacturer Communication Number: TSB 20-2047
TSB/Document Date: 2020-03-03
Summary
Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: TSB 20-2047
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SEATS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
2/28/2020
TECHNICAL SERVICE BULLETIN
Long Wheelbase - 60/40 Second Row Seat(s) Stuck Or Difficult To
Fold/Unfold - Built On Or After 1-Jan-2013
20-2047
20 February
2020
This bulletin supersedes 18-2179. Reason for update: Concern Carryover to New Model
Model:
Ford
2013-2020 Transit Connect
Summary
This article supersedes TSB 18-2179 to update the model years affected.
Issue: Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either
section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable
that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install
a new second row seat.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
• 2013-2020 Transit Connect
• Built on or after 1-Jan-2013
• Long wheelbase
• Either section of the 60/40 second row seat is stuck or difficult to fold or unfold
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2013-2020 Transit Connect: Inspect And Remove The 60% Or 40% Seat And Perform Service
Procedure To Adjust (Do Not Use With Any Other Labor Operations)
202047A
0.7
Hrs.
2013-2020 Transit Connect: Inspect And Remove Both The 60% And 40% Seats And Perform
Service Procedure To Adjust (Do Not Use With Any Other Labor Operations)
202047B
1.2
Hrs.
Repair/Claim Coding
Causal Part:
A040045
Condition Code: 01
Service Procedure
1. Is either section of the second row seat bottom stuck in the folded position and/or is the strap stuck and displaying
the red indicator on the strap on the seat back? (Figure 1)
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to WSM, Section 501-10B for normal diagnostics.
Figure 1
1/7
2/28/2020
NOTE: The seat back will not fold when the seat bottom is stuck in the stowed position.
2. With the help of an assistant, gently pull/wiggle the adjuster cable(s) underneath the affected seat, while a second
technician applies downward pressure to the seat back while pulling on the strap. (Figures 2-4)
(1). Make sure the driver seat is adjusted to the most forward position and the second row head rests are in the
downward most position.
Figure 2
Figure 3
2/7
2/28/2020
Figure 4
3. Remove the affected second row seat. Refer to WSM, Section 501-10B. (Figure 3, second row single seat shown,
all others similar)
4. Place the seat on a workbench upside down to access the cable connectors below the seat cushion.
5. Open the cable connectors. (Figure 4)
(1). Mark the cables to ensure proper cable reinstallation.
(2). Remove the cable connector covers. (Figure 5)
(3). Remove the cable end from the cable connector. (Figure 5)
Figure 5
3/7
2/28/2020
NOTE: Make sure to file the cable away from the seat to prevent contaminating the seat with metal shavings.
6. Using a Vernier caliper, measure the length of the head. The head should be a minimum of 6 mm (0.2362 in) long.
(Figure 6)
(1). Using a file, reduce the end fitting on both sides to reduce the length of the head to achieve a minimum of 6
mm (0.2362 in) long. (Figure 7)
(2). Clean the cable end and seat area to remove shavings.
Figure 6
Figure 7
4/7
2/28/2020
7. Repeat Step 6 for the remaining cable end.
8. Install the cable ends and covers.
9. Install the second row seat and tighten the bolts in the order below. Refer to WSM, Section 501-10B. Do not latch
the seat to the body at this time. (Figure 8)
(1). Tighten both inner bolts to 45 Nm (33 lb-ft).
(2). Tighten both outer bolts to 45 Nm (33 lb-ft).
Figure 8
10. Locate the cable adjusters below the seat cushion. Release both cable adjusters. (Figure 9)
(1). Open one adjuster flap by pressing on the adjuster housing. Repeat this step for the opposite adjuster flap.
(Figure 10, Callout 2)
Figure 9
5/7
2/28/2020
Figure 10
11. With both adjusters open, latch the seat to the body.
12. Close the adjusters.
13. Make sure the cable is secured to the seat bottom with tie straps. If not, secure the cable with tie straps as
needed. (Figure 10, Callout 3)
© 2020 Ford Motor Company
6/7
2/28/2020
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
7/7
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 V2.0 car diagnostic scanner and give your lover a surprise!*R each us to Get the Extra Gifts :Protective Case Storage Bag.
- 【Newly Added 3 Reset Functions】CRP123 V2.0 obd2 scanner with upgrades it offers Throttle Adaptation,Oil Reset and SAS Reset functions for FREE now!! Optimize your engine performance with Throttle Adaptation, reset your oil life system with ease to save time and money on maintenance, and enhance your vehicle's handling and safety with SAS Reset.Covering more daily repairs,become the most cost-effective product in its price range,save your time and money!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 V2.0 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 v2.0 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.4 inches Screen Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
- 🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and Chrysler
models, as well as DoIP for V.olvo, Land Rover/Jaguar, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCA cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data. - 🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
- [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
- [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis（or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.
- 🔥【2026 TOP HARDWARE AND SOFTWARE UPGRADE，UPGRADED OF CRP919E】LAUNCH scanner CRP919EBT wireless obd2 scanner has upgraded TOP HARDWARE CONFIGURATION and ADD NEWEST FUNCTIONS. The more FASTER and SMARTER CRP919EBT with 🔥Bluetooths & USB 2-in-1 connect🔥Android 10.0 OS🔥2.0Ghz 4 core high efficiency processor 4GB RAM+64GB ROM large storage🔥6300mAh large battery, more stable and longer lasting diagnostics🔥VAG Guided🔥ECU Code🔥Bi-directional Control🔥35+ Resets🔥CANFD&DOIP🔥FCA AutoAuth🔥Full System Diagnostics🔥2 Yrs Update🔥Newly add BST360 battery tester & I-TPMS & VSP600 endoscope🔥23+ Languages. Provide an unparalleled diagnostic experience at an affordable price.
- 🚗【CAN FD & DOIP & FCA, SUPER PROTOCOL】LAUNCH X431 CRP919EBT is equipped with the DBSCAR VII Bluetooth connector supporting CANFD and DoIP. The CRP919EBT automotive diagnostic scanner supports CAN FD protocol (compatible with post-2020 GM vehicles). It also meets DoIP protocol requirements (adapter sold separately) for compatibility with BMW (E & F chassis) models from 2017 onward. Autoauth for FCA SGW supports FCA vehicles including Chrysler models from 2017 and later.
- ✔️【ADVANCED ECU CODE, ADAPTATION, CALIBRATION & INITIALIZATION】The LAUNCH X431 CRP919EBT automotive scanner delivers exceptional ECU code capabilities for customized vehicle setups. It provides dealer-level functionality to streamline maintenance and repairs, enabling ECU matching and learning for enhanced customization.
- 👍【BIDIRECTIONAL CONTROL, 4000+ ACTIVE TESTS】LAUNCH OBD2 scanner CRP919EBT features bi-directional control - the most demanded capability among mechanics. When headlights or windows malfunction, repairs can be costly. With CRP919EBT, execute ECU commands and assess repair status through systems including ABS, windows, valves, wipers, and headlights - streamlining diagnostics while slashing repair expenses.
- 🥇【35+ MOST POPULAR RESET SERVICE FOR 160 MAKES】Same as Snap-on scanners, CRP919EBT scan tool delivers 35+ reset functions for 160+ vehicle models, including: service oil reset, throttle adaptation, steering angle calibration, brake pad replacement code, tire pressure reset, ABS bleeding, battery registration, gear signal learning, and injector code, etc.
This product presentation was made with AAWP plugin.
Last update on 2026-05-11 / Affiliate links / Images from Amazon Product Advertising API