Service Alert

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
SIRIUSXM DATA SERVICES

Service Alert No.: SA-032/20

Last Issued: 02/27/2020

BULLETIN NOTES
This Service Alert supersedes the previously issued Service Alert(s) listed below: The changes are noted in
Red.

Previous Service Alert(s):

Date(s) Issued:

SA-007/19

02/05/19

SA-049/18

11/08/2018 and 12/07/2018

APPLICABLE MODEL(S)/VINS
2019-2020 Mazda3 Preferred Package and above
2018-2020 Mazda6 Grand Touring and above (produced after September 01, 2018)
2019-2020 CX-5 Grand Touring and above
2019-2020 CX-9 Grand Touring and above
2020 CX-30 Preferred Package and above

DESCRIPTION
SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both
of these services provide information in the U.S. & Canada.
NOTE:



SiriusXM Traffic Plus and Travel Link subscription is free of charge for 3 years only if equipped with
factory installed navigation system.

NOTE:





2019-2020 Mazda3 and 2020 CX-30 are not equipped with factory installed navigation system,
however, it is available as a dealer installed accessory.
SiriusXM Traffic Plus and Travel Link are available on the 2019-2020 Mazda3 and 2020 CX-30
Preferred Package and above, as a paid subscription.
 Traffic Plus feature requires in-vehicle navigation SD card.
SiriusXM Satellite Radio trial subscription is free of charge for 3 months.

Page 1 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
02/27/2020 10:56 AM tlawrenc

Service Alert No.: SA-032/20

Last Issued: 02/27/2020

Features Overview

Traffic

Traffic Plus*
Weather Radar
Weather Forecast

Travel Link Weather Alerts
Fuel Prices
Sports
Album Art
Audio

Channel Graphics
Sports Flash
Traffic Weather Now

* Traffic Plus requires in-vehicle navigation SD card.
1. Traffic Plus
In addition to displaying traffic flow information on the map of Navi, the user is notified of road construction,
accidents etc. by character information.
2. Graphic Weather
In real time, displaying on the map position movement of clouds and weather chart of the United States.

3. Tabular Weather Forecast
Provides weather forecast 3 hours, 6 hours and 5 days. The weather of all the cities in the whole country
can be displayed by specifying the city.

Page 2 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
02/27/2020 10:56 AM tlawrenc

Service Alert No.: SA-032/20

Last Issued: 02/27/2020

Page 3 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
02/27/2020 10:56 AM tlawrenc

Service Alert No.: SA-032/20

Last Issued: 02/27/2020

4. Weather Alerts
When severe weather occurs in the vicinity of the own vehicle position, a warning and detailed information
via a pop-up screen.

5. Fuel Prices
A list of gas stations in the vicinity of the position of the vehicle, address, handling fuel type and price of
each station displayed. It is also possible to make a phone call and set it as a destination of navigation in
cooperation with Mazda Connect.

Page 4 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
02/27/2020 10:56 AM tlawrenc

Service Alert No.: SA-032/20

Last Issued: 02/27/2020

6. Sports
Display game results and schedules such as baseball, basketball and golf.

7. Sports Flash
When a significant event occurs during the game (touchdown, goal, etc.) of the team set by the user, it
notifies via pop-up screen.

Page 5 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
02/27/2020 10:56 AM tlawrenc