NHTSA ID Number: 10171722
Manufacturer Communication Number: MSN-A0538-01
TSB/Document Date: 2020-02-24
Summary
MANUFACTURER SUPPLIER NOTIFICATION PERTAINING TO TROUBLESHOOTING AND REPLACING A XANTREX INVERTER
Please review for warranty customer email below in yellow regarding his Freedom Xi inverter controller beeping ever since
he bought it from the dealer:
1. Inverter serial number - located in the passenger ottoman seat. There are 2 vents on the face frame (one by the
aisle and the second is behind the wall). You need to access the one behind that is facing the power sofa and pry out
the inner circle vent. Use a flash light and you can see the serial number on the bottom part of the inverter. Type
answer here:
2. Last 6 digits of the chassis VIN number. Type answer here:
3. Enumerate and run the inverter with different modes of power. Examples below:
a. Microwave running on shore power. Light stayed on green at inverter control panel and microwave worked fine.
Type answer here: yes
b. Microwave running on battery power. Light stayed on orange at inverter control panel and microwave worked
fine. Type answer here: yes
c. Microwave running on generator power. Light stayed on green and when tried using microwave, it went to orange
and stayed in orange. If there is an error code, please mention it. Type answer here: when I tried the microwave it
worked fine but the light flashed orange with no error code and returned to green when the microwave shut off.
PW note: as per customer, Freedom Xi inverter controller beeping ever since he bought it from the dealer.
d. Inverter controller went to E03 code without using anything. ONLY if there is an error code showing. Type answer
here: no error code
Replacement of an 807-2000 will ship tomorrow.
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TSB/Document ID: MSN-A0538-01
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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