NHTSA ID Number: 10171554
Manufacturer Communication Number: ONL6DU02102020
TSB/Document Date: 2020-02-20
Summary
Followup Notice - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. On 2017-18 CR-V vehicles equipped with the 1.5 liter turbocharged engine, there are reports of vehicles experiencing drivability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on. If the MIL is illuminated, your vehicle may fail a state or local emissions inspection.
AUTOMOBILE DIVISION
American Honda
Motor Co., Inc.
1919 Torrance Blvd., – P. O. Box 2215
Torrance, CA 90509-9870
February 2020
RE:
2017–18 CR-V
VIN:
Dear :
What is the reason for this notice?
Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card
for the affected VIN. On 2017–18 CR-V vehicles equipped with the 1.5 liter turbocharged engine, there are reports
of vehicles experiencing drivability concerns. These concerns can result in the malfunction indicator lamp (MIL)
turning on. If the MIL is illuminated, your vehicle may fail a state or local emissions inspection.
What will Honda do?
Please call any authorized Honda dealer and make an appointment to have your vehicle’s software and A/C control
unit software updated for FREE. Once you make an appointment for your vehicle, Please plan to leave your vehicle
at the dealer for at least a day. However, your dealer can provide you with a better estimate of the overall time for
this service visit, as it may be necessary to make your vehicle available for a longer period of time. If you are not the
only driver of this vehicle, please advise all other drivers and passengers of this important information.
If you have questions
If you have any questions about this notice, or need assistance with locating an Honda dealer, please call American
Honda Customer Support & Campaign Center at 1-888-234-2138. U.S. clients can also locate a dealer online at
www.owners.honda.com. Clients in U.S. territories, please contact your local dealer/distributor.
We apologize for any inconvenience this product update may cause you.
Sincerely,
American Honda Motor Co., Inc.
NOTICE: If this is a leased vehicle, please forward this notice to the lessee.
FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #18-114
CO-8811
6DU
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P. O. Box 2215
Torrance, CA 90509-9870
Febrero del 2020
RE:
CR-V 2017–18
VIN:
Dear :
¿Cuál es el motivo de ésta notificación?
Nuestros registros indican que no se ha completado una ACTUALIZACIÓN DE PRODUCTO en este vehículo;
consulte la tarjeta de dirección para ver el VIN afectado. En los vehículos CR-V 2017-18 equipados con el motor
turboalimentado de 1.5 litros, hay informes de vehículos que están experimentando problemas de conducción.
Estos problemas pueden ocasionar que la luz indicadora de fallas (MIL) se encienda. Si la MIL se ilumina, su
vehículo puede fallar una inspección de emisiones local o estatal.
¿Qué hará Honda?
Por favor comuníquese con cualquier concesionario Honda autorizado y coordine una cita para la actualización
GRATUITA del programa de su vehículo y la actualización del programa de la unidad de control del aire
acondicionado (A/C). Una vez que programe una cita para su vehículo, por favor haga planes para dejar su
vehículo en el concesionario por lo menos un día. No obstante, su concesionario le puede ofrecer un mejor
estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté
disponible por un periodo más largo. Si usted no es el único conductor de este vehículo, por favor informe
a todos los conductores y pasajeros sobre esta información importante.
Si tiene preguntas
Si tiene preguntas acerca de esta notificación o si necesita asistencia para ponerse en contacto con un
concesionario Honda, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American
Honda al 1-888-234-2138. Los clientes en Estados Unidos pueden ubicar un concesionario en línea en
www.owners.honda.com. Los clientes en territorios de Estados Unidos, por favor comuníquense con su
concesionario/distribuidor local.
Le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta actualización de producto.
Atentamente,
American Honda Motor Co., Inc.
AVISO: Si este es un vehículo arrendado, por favor envié esta notificación al arrendatario.
PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETÍN DE SERVICIO #18-114
CO-8811
6DU
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TSB/Document ID: ONL6DU02102020
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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