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NHTSA ID Number: 10171512

Manufacturer Communication Number: M320114

TSB/Document Date: 2020-02-18


Summary

Power-assisted Steering Intermittently Not Available at Engine Startup This Service Information Bulletin (Revision 1) replaces SI M32 01 14 dated October 2016. The power assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS).


2/3/2020

32 01 14_Power-assisted Steering Intermittently Not Available at Engine Start-up

SIM 32 01 14
2020-01-10
Power-assisted Steering Intermittently Not Available at Engine Startup
This Service Information Bulletin (Revision 1) replaces SI M32 01 14 dated October 2016.
What’s New (Specific text highlighted):
• Correction procedure: Program to latest version
• Parts- not required
• Warranty info- Deleted info for EPS replacement

MODEL
E-Series
F54
F55
F56
F57

Model Description
MINIeBay logo Clubman
MINI Hardtop 4 Door
MINI Hardtop 2 Door
MINIeBay logo Convertible

Production Date
October 31, 2013 to November 30, 2016
October 31, 2013 to November 30, 2016
October 31, 2013 to November 30, 2016
October 31, 2013 to November 30, 2016

SITUATION
The power assisted steering is unavailable at start up/drive readiness.
No communication with the Electric Power Steering (EPS).
Possible fault codes:

Fault code

Text

D356A5

message fault (display of the check control driving dynamics 02, D: Disp_CC_DRDY_02) Timeout

D359BF

message fault (actual steering torque of the driver actuator, ID: AVL_STMOM_DV_ACT) Timeout

D356B6

message fault (display of the check control driving dynamics 02, ID: DISP_CC_DRDY_02)
- Alive

480AB8

internal status management of the complete monitoring range

CDA451

FlexRay, message (actual steering torque of the driver actuator, 49.0.2): missing

CDA452

FlexRay, message (actual force of the rack, 49.0.2): missing

D35B26

message fault (actual position of the EPS, ID: AVL_PO_EPS) - Timeout

D355C4

message fault (status of the electrical steering front axle, ID: ST_EST) - Timeout

48083B

Peripheral/functional error on the engine control unit interface Actual steering angle of the
front axle; signal temporarily invalid

D35COC

message fault (actual force of the rack, ID: AVL_FORC_GRD) – Timeout.

CAUSE
Electric Power Steering (EPS)

CORRECTION
1. Perform a vehicle test with ISTA to identify fault code entries.
2. Work through the corresponding test module.
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32 01 14_Power-assisted Steering Intermittently Not Available at Engine Start-up

3. Program and encode the vehicle with ISTA (e.g., 4.21.1x, available December, 2019 or higher)
to integration level F056-16-11-501 or a higher version.
Always connect a BMWeBay logo-approved battery charger/power supply (SI M04 08 09).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Programming and Diagnostics / Programming Documentation.

PARTS INFORMATION
Not required.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.
Update the vehicle to the required I-level or higher by performing and submitting for one of the open
Technical Campaigns instead. Please be sure to also perform any additional work (before and/or
after) the campaign repairs require and/or close the remaining open programming and encoding
Technical Campaign repairs as outlined in the corresponding Service Information Bulletin.
In conjunction with performing these Technical Campaign repairs on the vehicle, if needed for the repair
described in this bulletin, claim the diagnosis portion provided below (excluding the flat rate labor operations
for battery charging, programming and encoding) together with a corresponding explanation on the RO and
in the claim comments.
Only if the above situation does not apply, the MINI software solution is then:
Covered under the terms of the MINIeBay logo New Passenger Car Limited Warranty or the MINI NEXT/MINIeBay logo Certified
Pre-Owned Limited Warranty as described below.
Defect Code:

3213021500

Steering gear permanent malfunction

Labor Operation

Description

Labor Allowance

00 00 006

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Programming/encoding control unit(s)

Refer to AIR

Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And:
61 00 730

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2/3/2020

32 01 14_Power-assisted Steering Intermittently Not Available at Engine Start-up

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require
an individual punch time and an explanation on the repair order and in the claim comments section.

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor
operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis with separate punch times).

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3/3

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TSB/Document ID: M320114

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING:ELECTRIC POWER ASSIST SYSTEM

MFR Component System:

MFR Component Subsystem:


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