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32 02 14_Power-assisted Steering Intermittently Not Available at Engine Start-up

SIB 32 02 14
Power-assisted Steering Intermittently Not Available at Engine Start-up

2020-01-10

This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016.
What’s New (Specific text highlighted):
• Correction procedure: Program to latest version
• Parts- not required
• Warranty info, Deleted info for EPS replacement

MODEL
E-Series
I01
F48

Model Description
i3,i3 REx
X1 Sports Activity Vehicle

Production Date
August 18, 2013 – November 1, 2016
October 31, 2013- November 1, 2016

SITUATION
The power-assisted steering is unavailable at start up/drive readiness.
No communication with the Electric Power Steering (EPS).
Possible fault codes:

Fault code

Text

D356A5

message fault (display of the check control driving dynamics 02, D: Disp_CC_DRDY_02) Timeout

D359BF

message fault (actual steering torque of the driver actuator, ID: AVL_STMOM_DV_ACT) Timeout

D356B6

message fault (display of the check control driving dynamics 02, ID: DISP_CC_DRDY_02)
- Alive

480AB8

internal status management of the complete monitoring range

CDA451

FlexRay, message (actual steering torque of the driver actuator, 49.0.2): missing

CDA452

FlexRay, message (actual force of the rack, 49.0.2): missing

D35B26

message fault (actual position of the EPS, ID: AVL_PO_EPS) - Timeout

D355C4

message fault (status of the electrical steering front axle, ID: ST_EST) - Timeout

48083B

Peripheral/functional error on the engine control unit interface Actual steering angle of the
front axle; signal temporarily invalid

D35COC

message fault (actual force of the rack, ID: AVL_FORC_GRD) – Timeout.

CAUSE
Electric Power Steering (EPS).

CORRECTION
1. Perform a vehicle test with ISTA to identify fault code entries.
2. Work through the corresponding test module.
3. Program and encode the vehicle with the latest version of ISTA (e.g., 4.21.1x, available
December, 2019 or higher) to integration level F056-16-11-501 or a higher version.
Important warning for working on the high-voltage systems on the i3:

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Only properly trained personnel, who have passed all applicable technical training courses, should
perform any maintenance or repairs on any Hybrid or Electric Vehicle. Work performed by
unqualified persons may result in severe injury or damage to the vehicle. Additional information is
found in Repair Instruction 61 00… Observe safety instructions when handling electric vehicles.

PARTS INFORMATION
Not required.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.
Update the vehicle to the required I-level or higher by performing and submitting for one of the open
Technical Campaigns instead. Please be sure to also perform any additional work (before and/or
after) the campaign repairs require and/or close the remaining open programming and encoding
Technical Campaign repairs as outlined in the corresponding Service Information Bulletin.
In conjunction with performing these Technical Campaign repairs on the vehicle, if needed for the repair
described in this bulletin, claim the diagnosis portion provided below (excluding the flat rate labor operations
for battery charging, programming and encoding) together with a corresponding explanation on the RO and
in the claim comments.
Only if the above situation does not apply, the BMW software solution is then:
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or
the BMW Certified Pre-Owned Program as described below.
Defect Code:

3213021500

Steering gear permanent malfunction

Labor Operation

Description

Labor Allowance

00 00 006

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Programming/encoding control unit(s)

Refer to AIR

Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And:
61 00 730

And, additionally for the:

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e-Vehicles (i3,i3 Rex)
Labor Operation

Description

Labor Allowance

61 25 910

Recharging high-voltage battery unit (to high voltage
charging socket)

Refer to AIR

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require
an individual punch time and an explanation on the repair order and in the claim comments section.

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor
operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis with separate punch times).

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