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17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

SIB 17 01 20
SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP
COOLING SYSTEM

2020-01-17

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.

MODEL
G05 (X5 Sports
Activity Vehicle)

G06 (X6 Sports
Activity Coupe)

G07 (X7 Sports
Activity Vehicle)

All with the N63B or
N63M engine

SITUATION
The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.

AFFECTED VEHICLES
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.

CORRECTION
Pour 60 ml silicon concentrate (silicate booster, FROSTOX) into the low-temperature coolant circuit.

PROCEDURE
Warning: Risk of scalding: Only work on the cooling system when the engine is cold. Please refer to the
repair instructions 1700 ... Notes for working on the cooling system.
(REP-REP-RAE4617-1700 - V.9).
Step One: Check the cap on the low pressure cooling system for signs of overpressure (coolant leaking (1)
or signs of dried coolant (2)- refer to photos below). If there are signs of coolant loss, proceed to Step Two.
Coolant leaking (1).

Signs of dried coolant (2).

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17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

If there are no signs of coolant loss, open the reservoir cap for the low temperature cooling system.
Was pressure released (1)?
Yes: Continue to Step Two.
No: Continue to Step Three.

Step Two: Do not add the silicon booster if there is any pressure released from the low temp cooling
system. Follow SI B17 06 17 to properly repair the vehicle.
Step Three: Adding the silicon booster additive. Read the safety information label on the booster bottle for
proper handling, storage and disposal of the additive
Remove the cap for the small reservoir (1).
Do not remove the cap for direct fill (2).

Squeeze the bottle until the reservoir fills to
60ml (1).

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17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

Pour the 60ml of concentrate into the low
temp coolant reservoir. Do not spill any of the
concentrate. If necessary, use a funnel to
help in filling the low temp reservoir.

PARTS INFORMATION
The silicon booster (1 liter/1000 ml container) was direct shipped (free of charge) to your center at a quantity
that was based on the number of affected units sold in your area.
Contact the supplier directly for additional bottles at SpecialtyCustomerService@valvoline.com

WARRANTY INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the following information:
Defect
Code:

0017980100

G05 G06 G07 N63M N63B Check coolant filling in lowtemperature coolant circuit

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg

Labor
Operation

Description (Plus work)

Labor Allowance

#1

00 68 850

Adding 60ml of coolant concentrate into
the low temp cooling system

3 FRU

Or:
#2

Or:
00 68 851

Low temp cooling system is contaminated
(Overflow of the radiator antifreeze and
corrosion inhibitor present at the lowtemperature coolant circuit). Vehicle

1 FRU

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17 01 20_SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM

requires the repair outlined in SI B17 06
17 (Same workshop visit)
Or:
#3

Or:
00 68 852

Vehicle was already taken care of through
another repair/campaign ((coolant
previously replaced, this includes SI B17
06 17 repair)

1 FRU

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg

Labor
Operation

Description (Main work)

Labor Allowance

#4

00 68 254

Adding 60 ml of coolant concentrate into
the low temp cooling system

5 FRU

Or:

Or:
Low temp cooling system is contaminated
(Overflow of the radiator antifreeze and
corrosion inhibitor present at the lowtemperature coolant circuit). Vehicle
requires the repair outlined in SI B17 06
17 (Same workshop visit)

1 FRU

Vehicle was already taken care of through
another repair/campaign (coolant
previously replaced, this includes SI B17
06 17 repair)

1 FRU

#5

00 68 255

Or:

Or:

#6

00 68 256

Note: Only one of the flat rate labor operations above can be used for claim submission/reimbursement
purposes. Also, only one Main work flat rate labor operation can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and in the claim comments (For example: B17 01 20 WP 1), unless otherwise required by State law.
And:
Sublet – Handling Charge (For WP # 1 and # 4 only, RO and Claim Comments Required)
Sublet Code 4 $1.00

Reimbursement for the handling charge that applies to the used
quantity of bulk material that was supplied free of charge

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