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NHTSA ID Number: 10171451

Manufacturer Communication Number: T-SB-0005-20

TSB/Document Date: 2020-02-18


Summary

TSB: Some 2018 ? 2020 model year Camry and Camry HybrideBay logo vehicles may exhibit one or more of the following conditions: ? Diagnostic Trouble Code (DTC) C1AAE is displayed. ? A camera malfunction error message is displayed on the Multi-display Unit and/or hood damage from aftermarket parts is exhibited. These conditions may be caused by an aftermarket forward recognition hood also known as a camera heater. Follow the Repair Procedure in this bulletin to address these conditions.


T-SB-0005-20

January 16, 2020

DTC C1AAE and/or Forward Recognition Hood Damage
From Aftermarket Parts
Service
Category

Vehicle Interior

Section

Pre-Collision Safety

Market USA

Applicability
YEAR(S)

MODEL(S)

2018 - 2020

Camry, Camry HV

ADDITIONAL INFORMATION

Introduction

Some 2018 – 2020 model year Camry and Camry HybrideBay logo vehicles may exhibit one or more of the
following conditions:

Diagnostic Trouble Code (DTC) C1AAE is displayed.
A camera malfunction error message is displayed on the Multi-display Unit and/or hood
damage from aftermarket parts is exhibited.

These conditions may be caused by an aftermarket forward recognition hood also known as a
camera heater. Follow the Repair Procedure in this bulletin to address these conditions.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

© 2020 ToyotaeBay logo Motor Sales, USA

Page 1 of 5

T-SB-0005-20

January 16, 2020

Page 2 of 5

DTC C1AAE and/or Forward Recognition Hood Damage From Aftermarket Parts
Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*

QTY

TSADVUNIT

Techstream 2.0
Techstream Lite

PART NUMBER

TS2UNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 14.30.022 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

Repair Procedure

1. Confirm one or more of the following conditions exist:

DTC C1AAE is displayed

A camera malfunction error message is displayed on the Multi-display Unit and/or
forward recognition hood damage from aftermarket parts is exhibited

Does the vehicle exhibit ANY of the conditions listed above?

YES — Continue to step 2.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

© 2020 ToyotaeBay logo Motor Sales, USA

1

T-SB-0005-20

January 16, 2020

Page 3 of 5

DTC C1AAE and/or Forward Recognition Hood Damage From Aftermarket Parts
Repair Procedure (continued)

2. Confirm the forward recognition hood is ToyotaeBay logo genuine.
ToyotaeBay logo genuine hoods will display a ToyotaeBay logo part number as shown in Figure 1.
Figure 1. ToyotaeBay logo Forward Recognition Hood

1
c

1
c

1

Figure 2. Aftermarket Forward Recognition Hood

ToyotaeBay logo Part Number (86461 – #####)

1

Missing ToyotaeBay logo Part Number

Is the forward recognition hood ToyotaeBay logo genuine?

YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

NO — Continue to step 3.

© 2020 ToyotaeBay logo Motor Sales, USA

T-SB-0005-20

January 16, 2020

Page 4 of 5

DTC C1AAE and/or Forward Recognition Hood Damage From Aftermarket Parts
Repair Procedure (continued)

3. Confirm the windshield is ToyotaeBay logo genuine.
ToyotaeBay logo genuine windshields will display a ToyotaeBay logo logo as shown in Figure 3.
Figure 3. ToyotaeBay logo Genuine Windshield

Figure 4. Aftermarket Windshield

Is the windshield ToyotaeBay logo genuine?

YES — Go to step 5.

NO — Continue to step 4.

4. Replace the windshield.
NOTICE
It is strongly recommended that the windshield be replaced with a ToyotaeBay logo Genuine
Windshield. Aftermarket windshields may not work correctly with the vehicle’s
pre-collision system.

A. Remove the windshield.
Refer to TIS, applicable model and model year Repair Manual:
 2018, 2019, 2020 Camry:
Vehicle Exterior – Window / Glass – “Window / Glass: Windshield Glass: Removal”
 2018, 2019, 2020 Camry HV:
Vehicle Exterior – Window / Glass – “Window / Glass: Windshield Glass: Removal”
B. Install the NEW windshield.
 2018, 2019, 2020 Camry:
Vehicle Exterior – Window / Glass – “Window / Glass: Windshield Glass: Installation”
 2018, 2019, 2020 Camry HV:
Vehicle Exterior – Window / Glass – “Window / Glass: Windshield Glass: Installation”

© 2020 ToyotaeBay logo Motor Sales, USA

T-SB-0005-20

January 16, 2020

Page 5 of 5

DTC C1AAE and/or Forward Recognition Hood Damage From Aftermarket Parts
Repair Procedure (continued)

5. Replace the forward recognition hood.
A. Remove the forward recognition hood.
Refer to TIS, applicable model and model year Repair Manual:
 2018 – 2020 Camry:
Engine / HybrideBay logo System – Cruise Control – “Cruise Control:
Camera Heater: Removal”
 2018 – 2020 Camry HV:
Engine / HybrideBay logo System – Cruise Control – “Cruise Control:
Camera Heater: Removal”
B. Install the NEW forward recognition hood.
Refer to TIS, applicable model and model year Repair Manual:
 2018 – 2020 Camry:
Engine / HybrideBay logo System – Cruise Control – “Cruise Control:
Camera Heater: Installation”
 2018 – 2020 Camry HV:
Engine / HybrideBay logo System – Cruise Control – “Cruise Control:
Camera Heater: Installation”
NOTE
If you have ordered a ToyotaeBay logo genuine windshield that comes with a forward recognition hood,
please skip this step.
It is also strongly recommended that the forward recognition hood be replaced with a ToyotaeBay logo
genuine forward recognition hood. Aftermarket forward recognition hoods may cause DTCs.

© 2020 ToyotaeBay logo Motor Sales, USA

1

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TSB/Document ID: T-SB-0005-20

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: BACK OVER PREVENTION

MFR Component System:

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