NHTSA ID Number: 10171447
Manufacturer Communication Number: L-SB-0016-19_Rev
TSB/Document Date: 2020-02-18
Summary
TSB: REVISION NOTICE January 15, 2020 Rev1: ? The Warranty Information and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0041-15. ? Applicability has been updated to exclude 2007 model year LS600h vehicles. ? The Repair Procedure section has been updated. Service Bulletin No. L-SB-0041-15 is obsolete and any printed versions should be discarded. Some 2006 ? 2015 model year Lexus
vehicles may exhibit a condition where any of the following components become sticky and/or cracked. ? Dashboard/instrument panel ? Interior door trim panels (front and rear) ? IP Lower (No. 1) ? Center console box ? Center console RR ? Glove compartment Follow the Repair Procedure in this bulletin to address this condition.
550301
R & R Instrument Panel
Safety No. 1
0.4
55402-50140-A2
55402-50140-A3
55402-50140-B1
55402-50140-C1
55402-50140-A4
BD1815
R & R Console End Panel
Sub-Assy
0.3
58903-50###-##
743641
R & R Console Box
1.0
58802-50###-##
743931
Console Compartment Door
0.3
58905-50###-##
670301
R & R Panel Assembly, FR
Door Trim: One Side
0.4
67610-50###-##
Combo A
R & R Panel Assembly, FR
Door Trim: Opposite Side
0.2
67620-50###-##
670311
R & R Panel Assembly, RR
Door Trim: One Side
0.4
67630-50###-##
67630-5A###-##
Combo A
R & R Panel Assembly, RR
Door Trim: Opposite Side
0.3
67640-50###-##
67640-5A###-##
2007 – 2012
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
T2
55400-53908-C0
LS
2007 – 2014
T1
55400-53906-C0
55400-53906-E0
R & R Instrument Panel
Safety Pad Sub-Assembly
R & R Glove Compartment
OFP
L-SB-0016-19
Rev1
March 28, 2019
Page 5 of 18
Instrument Panel (Dashboard) and Door Panels Sticky/Cracked
Warranty Information (continued)
OP CODE
DESCRIPTION
670301
R & R Panel Assembly, FR
Door Trim: One Side
Combo A
R & R Panel Assembly, FR
Door Trim: Opposite Side
670311
R & R Panel Assembly, RR
Door Trim: One Side
Combo A
R & R Panel Assembly, RR
Door Trim: Opposite Side
670301
R & R Panel Assembly, FR
Door Trim: One Side
Combo A
R & R Panel Assembly, FR
Door Trim: Opposite Side
670311
R & R Panel Assembly, RR
Door Trim: One Side
Combo A
R & R Panel Assembly, RR
Door Trim: Opposite Side
670301
R & R Panel Assembly, Door
Trim: One Side
Combo A
R & R Panel Assembly, Door
Trim: Opposite Side
MODEL
IS250,
IS350
MODEL YEAR
TIME
OFP
0.3
67610-53###-##
0.2
67620-53###-##
0.3
67630-53###-##
0.1
67640-53###-##
0.4
67610-53###-C0
67610-53###-C1
0.2
67620-53###-C0
67620-53###-C1
0.3
67630-53###-C0
67630-53###-C1
0.1
67640-53###-C0
67640-53###-C1
0.3
67610-53###-##
0.1
67620-53###-##
T2
67
19
2006 – 2013
2008 – 2014
IS F
2008 – 2014
IS C
T1
2010 – 2015
APPLICABLE WARRANTY
This repair is covered under the Lexus
Basic Warranty. This warranty is in effect for 48 months or
50,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Plastic Pry Tool Kit*
00002-06020-02
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0016-19
Rev1
March 28, 2019
Page 6 of 18
Instrument Panel (Dashboard) and Door Panels Sticky/Cracked
Repair Procedure
1. Confirm the condition exists.
Does the dashboard and/or door panel(s) exhibit a sticky and/or cracked appearance?
(See Figures 1 – 4 for examples of these conditions.)
YES — Continue to step 2.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
NOTE
When a vehicle with sticky interior panels is parked out of heat and humidity for more than a few
hours, the panel surface may become chalky. Once the vehicle is exposed to heat again, the sticky
condition may return.
Interior panels can become sticky over time for a variety of reasons and circumstances. Most
vehicles subject to repair under this Service Bulletin have more than likely been operated for
extended periods in areas of high temperatures and high humidity.
In some cases, the interior panels may appear shiny due to aftermarket interior dressing.
Figure 1. Example of Sticky Condition
Figure 2. Example of Chalky Condition (Becomes Sticky in Heat)
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0016-19
Rev1
March 28, 2019
Instrument Panel (Dashboard) and Door Panels Sticky/Cracked
Repair Procedure (continued)
Figure 3. Example of Chalky Condition (Becomes Sticky in Heat)
1
Front of Vehicle
Figure 4. Example of Cracked Condition
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
Page 7 of 18
L-SB-0016-19
Rev1
March 28, 2019
Page 8 of 18
Instrument Panel (Dashboard) and Door Panels Sticky/Cracked
Repair Procedure (continued)
2. Remove the affected panel(s).
A. Remove the instrument panel safety pad assembly (if affected).
Refer to TIS, applicable model and model year Repair Manual:
2006 / 2007 / 2008 / 2009 / 2010 / 2011 / 2012 / 2013 IS250:
Vehicle Interior – Interior Panels/Trim – “Instrument Panel: Instrument Panel Safety
Pad: Removal”
2010 / 2011 / 2012 / 2013 / 2014 / 2015 IS250C:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
2006 / 2007 / 2008 / 2009 / 2010 / 2011 / 2012 / 2013 IS350:
Vehicle Interior – Interior Panels/Trim – “Instrument Panel: Instrument Panel Safety
Pad: Removal”
2010 / 2011 / 2012 / 2013 / 2014 / 2015 IS350C:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
2008 / 2009 / 2010 / 2011 / 2012 / 2013 / 2014 IS F:
Vehicle Interior – Interior Panels/Trim – “Instrument Panel: Instrument Panel Safety
Pad: Removal”
2007 / 2008 / 2009 / 2010 / 2011 / 2012 / 2013 LS460:
Vehicle Interior – Interior Panels/Trim – “Instrument Panel: Instrument Panel Safety
Pad: Removal”
2008 / 2009 / 2010 / 2011 / 2012 / 2013 LS600h:
Vehicle Interior – Interior Panels/Trim – “Instrument Panel: Instrument Panel Safety
Pad: Removal”
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0016-19
Rev1
March 28, 2019
Page 9 of 18
Instrument Panel (Dashboard) and Door Panels Sticky/Cracked
Repair Procedure (continued)
B. Remove the front door panel(s) (if affected).
Refer to TIS, applicable model and model year Repair Manual:
NOTE
Follow Repair Manual steps 1 – 4.
2006 / 2007 / 2008 / 2009 / 2010 / 2011 / 2012 / 2013 IS250:
Vehicle Exterior – Door/Hatch – “Engine Hood / Door: Front Door: Disassembly”
2006 / 2007 / 2008 / 2009 / 2010 / 2011 / 2012 / 2013 IS350:
Vehicle Exterior – Door/Hatch – “Engine Hood / Door: Front Door: Disassembly”
NOTE
Follow Repair Manual steps 3 – 5.
2007 / 2008 / 2010 / 2011 LS460:
Vehicle Exterior - Door/Hatch – “Engine Hood / Door: Front Door: Removal”
2009 / 2012 LS460:
Vehicle Exterior - Door/Hatch – “Exterior: Front Door Belt Moulding: Removal”
C. Remove the console box, the compartment door from console box, and install the
previous compartment door onto the NEW the console box.
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TSB/Document ID: L-SB-0016-19_Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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