NHTSA ID Number: 10171422
Manufacturer Communication Number: N182201660
TSB/Document Date: 2020-02-18
Summary
Special Coverage - on certain vehicles if a driver repeatedly sits on the seat belt cable cover located atthe base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over theseat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensionercable may fatigue and eventually separate, which could reduce the effectivenessof the driver?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on thepretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to inspect the driver seat belt lap anchor pretensioner and replace if necessary. The repairs will be made atno charge to the customer.
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
Release Date:
Attention:
Make
Chevrolet
January 2020
Revision:
00
This Special Coverage can be seen in the Applicable Warranties section in Investigate Vehicle History
(IVH).
Model
Camaro
Model Year
From
To
2016
2018
RPO
Description
Involved vehicles are identified on the Applicable Warranties section in GM Global Warranty Management system. This
site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
Special
Coverage
Adjustment
On some 2016-2018 model year Chevrolet Camaro vehicles, if a driver repeatedly sits on the seat belt
cable cover located at the base of the driver’s seat when entering the vehicle, it may cause the seat belt
pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period
of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which
could reduce the effectiveness of the driver’s seat belts. Before any damage occurs to the pretensioner
cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly
bent over the seat side shield.
This special coverage covers the condition described above for a period of 10 years or 120,000 miles
(193,000 km) whichever occurs first, from the date the vehicle was originally placed in service,
regardless of ownership.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after
January 16, 2020, are covered by this special coverage and must be submitted using the labor operation
codes provided with this bulletin. Claims with repair orders prior to January 16, 2020, must be submitted
to the Service Contract provider.
Correction
Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are
eligible for reimbursement of their reasonable and customary expenses in accordance with the
procedures specified below. The conditional right to reimbursement is provided by GM solely in the
interest of customer satisfaction and is personal to Customers. Customers may not assign and GM
does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to
receive reimbursement, or any other rights granted by this Special Coverage to any third party,
including but not limited to service contract providers, and this Special Coverage is not intended to
and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights
to reimbursement, against GM, whether in law, equity or otherwise, on any third parties.
Dealers are to inspect the driver seat belt lap anchor pretensioner and replace if necessary. The repairs
will be made at no charge to the customer.
Parts
Quantity
1
1
1
Part Name
Tensioner Kit, D/Seat belt (retr si)(black)
Retainer, F/Seat adjr fin cvr – LH
Cover Kit, F/Seat & F/Seat bk*Black
Part No.
19333450
84559455
84858288
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales (GMCCA).
Please refer to your “involved vehicles listing” before ordering parts. Parts should be ordered on a CSO = Customer
Special Order.
Due to the small number of vehicles involved, less than .08% and due to limited initial parts availability, dealers are
encouraged not to order program parts for use as shelf stock. Parts should only be ordered when inspection
determines that it is necessary.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts
to confirm RIM managed status. Parts may have quantity limiters in effect.
Copyright 2020 General Motors. All Rights Reserved.
Page 1 of 7
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
Warranty Information
Labor
Operation
9900660
9900661
9900662
9900663
*
Description
Diagnostic Time Only – No Repair Required
Replace Driver Seat Belt Tensioner Kit and Seat Cushion Outer
Finish Cover (Includes Inspection and Pyrotechnic Devise Disposal)
Customer Reimbursement Approved
- For USA and Canada dealers only
- For Export dealers only
Customer Reimbursement Denied – For USA dealers only
Labor
Time
0.2
0.6
Trans.
Type
Net
Item
N/A
N/A
ZREG
*
N/A
0.2
N/A
**
For USA and Canada: Submit the dollar amount reimbursed to the Customer in Net/Reimbursement. Submit $20.00
administrative allowance in Net/Admin Allowance.
For Export: Submit the dollar amount reimbursed to the Customer in Net/Reimbursement.
**
Submit $10.00 administrative allowance in Net/Admin Allowance.
Service Procedure
Use the following steps to inspect the driver seat belt pretensioner cable cover for damage. If the cable cover displays
damage, it will be necessary to replace the affected front seat belt pretensioner kit and seat cushion finish cover.
1.
Move the driver seat to the full forward and full down position.
2.
Inspect the seat belt pretensioner cable cover for damage. Inspect the complete cable cover from the base of the
cable to the latch. Damage includes any splits, holes or cracks.
5483528
3.
Flex the seat belt in an outboard direction and look on inboard side of driver seat seatbelt anchor cover for damage.
Page 2 of 7
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
5483529
4.
Flex the seat belt to the inboard side and look on outboard side of driver seat seatbelt anchor cover for damage.
•
•
If any damage is found, replace the driver side front seat belt anchor plate pretensioner and the front seat cushion
outer finish cover, refer to step #5.
If no damage is found, no further action is required. Inform the customer that the special coverage condition is
not present on their vehicle at this time and to keep monitoring as described in the customer letter.
NOTE: When replacing the front seat cushion outer finish cover, it is also necessary to replace the metal cover retainer
and pivot bolt mounted bracket.
5483531
Revised Cover Retainer
5483534
Revised Pivot Bolt Bracket
Page 3 of 7
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
5.
Replace the driver side front seat belt anchor plate pretensioner and the front seat cushion outer finish cover. Refer
to Front Seat Adjuster Finish Cover Replacement and Front Seat Belt Anchor Plate Tensioner Replacement in SI.
Courtesy Transportation – For USA & Canada
Courtesy transportation is available for Customers whose vehicles are involved in a product program and still within the
warranty coverage period. See General Motors Service Policies and Procedures Manual, Sections 1.4 and 6.1.10, for
courtesy transportation program details.
Customer Notification
General Motors will notify Customers of this special coverage on their vehicle (see copy of typical Customer letter included
with this bulletin).
Customer Reimbursement
Customer requests for reimbursement of previously paid repairs to correct the condition described in this bulletin are to
be submitted to the dealer prior to or by January 31, 2021. See General Motors Service Policies and Procedures Manual,
Section 6.1.11 – Product Field Action Customer Reimbursement Procedure (USA & Canada) or local Policies and
Procedures, for details.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 4 of 7
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
January 2020
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
As the owner of a 2016-2018 model year Chevrolet Camaro, your satisfaction with our product is very important to us.
This letter is intended to make you aware that some 2016-2018 model year Chevrolet Camaro vehicles, may have a
condition where if a driver repeatedly sits on the seat belt cable cover located at the base of the driver’s seat when
entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues
to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually
separate, which could reduce the effectiveness of the driver’s seat belt. Before any damage occurs to the pretensioner
cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat
side shield.
Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the
condition as described above.
What We Have Done: General Motors is providing owners with additional protection for the condition described above.
If this condition occurs on your 2016-2018 model year Chevrolet Camaro within 10 years of the date your vehicle was
originally placed in service or 120,000 miles (193,000 km), whichever occurs first, the condition will be repaired for you
at no charge. Diagnosis or repair for conditions other than the condition described above is not covered under this
special coverage program.
What You Should Do: Please perform the inspection procedure enclosed with this letter, and follow the instructions
provided. If you are not comfortable performing this inspection, please take your vehicle to a General Motors dealer
and they will perform this inspection free of charge. If you’ve performed the inspection and believe your vehicle has the
condition described above, please take your vehicle to your GM dealer for repair. For the repair to qualify for this
special coverage, it must be performed by a General Motors dealer. You may want to contact your GM dealer to find
out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient
for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other
important glove box literature for future reference.
Reimbursement: If you have already paid for repairs for the condition described in this letter, please complete the
enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will
expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all
required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170. The completed form and
required documents must be presented to your dealer or received by the Reimbursement Department by January 31,
2021, unless state law specifies a longer reimbursement period.
The right to submit reimbursement claims is provided by GM solely in the interest of customer satisfaction and is
personal to vehicle owners and lessees who previously paid for repairs referenced in this Special Coverage
(“Customers”). Customers may not assign and GM does not consent to any assignment of any Customer’s right
to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special
Coverage to any third party, including but not limited to service contract providers, and this Special Coverage
is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any
other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties.
If you have any questions or need any assistance, please contact your dealer or the appropriate Customer Assistance
Center at the number listed below.
Division
Chevrolet
Puerto Rico – English
Puerto Rico – Español
Virgin Islands
Number
1-800-222-1020
1-800-496-9992
1-800-496-9993
1-800-496-9994
Text Telephones (TTY)
1-800-833-2438
We are sorry for any inconvenience you may experience; however, we have taken this action in the interest of your
continued satisfaction with our products.
Neelie O’Connor
Global Executive Director
Customer Experience Operations
Page 5 of 7
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
Enclosures
N182201660
Page 6 of 7
Special Coverage Adjustment
N182201660 Driver Seat Belt Anchor Pretensioner Cable
Customer Inspection Procedure
Use the following steps to inspect the driver seat belt pretensioner cable cover for damage. If the cable cover displays
damage, it will be necessary to take the car to your dealer for repairs.
1.
Move the driver seat to the full forward and full down position.
2.
Inspect the seat belt pretensioner cable cover for damage. Inspect the complete cable cover from the base of the
cable to the latch. Damage includes any splits, holes or cracks.
3.
Flex the seat belt in an outboard direction and look on inboard side of driver seat seatbelt anchor cover for damage.
4.
Flex the seat belt to the inboard side and look on outboard side of driver seat seatbelt anchor cover for damage.
•
•
If any damage is found, it will be necessary to take the car to your dealer for repairs.
If no damage is found, monitor the condition at regular 7,500 mile intervals as described in the owner manual.
Page 7 of 7
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5286
URGENT - DISTRIBUTE IMMEDIATELY
Date:
January 21, 2020
Subject: N182201660 - Special Coverage
Seat Belt Lap Anchor Tensioner Cable
Models: 2016 - 2018 Chevrolet Camaro
To:
All General Motors Dealers
General Motors is releasing Special Coverage N182201660 today. The total
number of U.S. vehicles involved is approximately 179,242. Please see the
attached bulletin for details.
Customer Letter Mailing
The customer letter mailing will begin soon.
Global Warranty Management (GWM)
The Applicable Warranties section on the Investigate Vehicle History (IVH) screen will
be updated January 21, 2020. Please hold all warranty transactions until IVH has been
updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
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TSB/Document ID: N182201660
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
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