NHTSA ID Number: 10171409
Manufacturer Communication Number: ESPAN - Dealer P
TSB/Document Date: 2020-02-18
Summary
Dealer Package: Esta es una campaña de prueba para el sistema T3.
Toyota
Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Fecha de publicación original: 28 de enero de 2020
To:
Todos los directores de concesionarios Toyota, gerentes generales, gerentes de servicio y
gerentes de piezas
CAMPAÑA DE SERVICIO LIMITADO Campaña de prueba en español
(Aviso de remedio)
Ciertos modelos modelo 2018 LC500
Campaña de prueba en español
Model / Years
2018 LC500
Production Period
n/a
Approximate Total Vehicles
1
Condición
Esta es una campaña de prueba para el sistema T3.
Remedio
No se requiere ninguna acción.
Esta campaña de servicio limitado estará disponible hasta el 28 de enero de 2020 y solo está disponible en
un concesionario Toyota autorizado.
Vehículos cubiertos
Hay aproximadamente 1 vehículo cubierto por esta campaña de servicio limitado.
Fecha de envío de la carta del propietario
Toyota comenzará a notificar a los propietarios el 28 de enero de 2020. Se incluyó una muestra de la carta de
notificación del propietario para su referencia.
Toyota hace un esfuerzo significativo para obtener información sobre el nombre y la dirección del cliente
actual de cada estado a través de recursos de la industria cuando envía cartas de propietario. En caso de que
su concesionario reciba un aviso de un vehículo que se vendió antes del anuncio de la Campaña de Servicio
Limitado, es responsabilidad del concesionario enviar la carta del propietario al cliente que compró el
vehículo.
Tenga en cuenta que solo los propietarios de los vehículos cubiertos serán notificados. Si un propietario se
comunica con usted y aún no ha recibido una notificación, verifique su elegibilidad confirmando a través de
TIS antes de realizar reparaciones. Los distribuidores deben realizar la reparación como se describe en las
Instrucciones técnicas que se encuentran en TIS.
© 2020 Toyota Motor Sales, USA
Limited Service Campaign - Page |2
Campaign Designation / Phase Decoder
19TA01
19
T
A
01
Year Campaign
is Launched
Vehicle Make
Field Action Category and Phase
Field Action Sequence
A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
01 = 1st Field Action of the year
02 = 2nd Field Action of the year
03 = 3rd Field Action of the year
19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc...
(May use other characters in unique
cases)
(The sequence is unique for each
Field Action category)
(May use other characters in
unique cases)
Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021
Please review this entire package with your Service and Parts staff to familiarize them with the proper step-bystep procedures required to implement this Limited Service Campaign.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
© 2020 Toyota Motor Sales, USA
CAMPAÑA DE SERVICIO LIMITADO Campaña de prueba en español
(Aviso de remedio)
Ciertos modelos modelo 2018 LC500
Campaña de prueba en español
Preguntas frecuentes
Fecha de publicación original: 28 de enero de 2020
Q1: ¿Cuál es la condición?
A1: esta es una campaña de prueba y no se requiere ninguna acción.
FAQ Page 1 of 1
© 2020 Toyota Motor Sales, USA
LEXUS
Ciertos modelos modelo 2018 LC500
Campaña de prueba de idioma español
Campaña de servicio limitado (Aviso de remedio)
[VIN]
E
Estimado cliente de Lexus:
En Toyota, nos dedicamos a proporcionar vehículos de excelente calidad y valor. Como parte de nuestros
esfuerzos continuos para proporcionar una satisfacción superior al cliente, Lexus anuncia una campaña de
servicio limitado, que incluye su vehículo.
PL
Recibió este aviso porque nuestros registros, que se basan principalmente en el registro estatal y los datos
del título, indican que usted es el propietario actual.
¿Cuál es la condición?
Esta es una campaña de prueba para el sistema T3.
¿Qué hará Lexus?
No se requiere ninguna acción..
M
Que deberias hacer
No se requiere ninguna acción..
SA
¿Qué pasa si tienes otras preguntas?
•
•
•
Su distribuidor local de Lexus estará encantado de responder cualquiera de sus preguntas.
Para obtener más información sobre esta y otras campañas, visite www. lexus.com/recall.
Si necesita más ayuda, visite http://Lexus.com/contact para conocer las opciones de contacto con el Lexus
Guest Experience Center.
Si desea actualizar la propiedad de su vehículo o la información de contacto, visite
https://www.toyota.com/recall/update-info-lexus. Necesitará su Número de identificación del vehículo (VIN)
completo de 17 dígitos para ingresar la nueva información.
Si usted es un arrendador de vehículos, ayúdenos enviando este aviso al arrendatario.
Hemos enviado este aviso en aras de su continua satisfacción con nuestros productos, y lamentamos
sinceramente cualquier inconveniente que esta condición pueda haberle causado.
Gracias por conducir un Lexus.
Sinceramente,
SA
M
PL
E
LEXUS, A DIVISION OF TOYOTA MOTOR SALES, U.S.A., INC.
TOYOTA
Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
CONTACTO CON EL CLIENTE Y FORMULARIO DE DIVULGACIÓN DEL VEHÍCULO
Este formulario no es aplicable para unidades TCUV.
.
Este vehículo está involucrado en una campaña de servicio limitado. En este momento, las partes de la
solución no están disponibles y la solución NO se ha realizado. Entiendo que el vehículo deberá ser devuelto
a un concesionario Toyota autorizado para que el remedio se realice SIN CARGO cuando el remedio esté
disponible.
Firma del cliente
Toyota recomienda que se registre con la Comunidad de Propietarios de Toyota en
http://www.toyota.com/owners/ y verifique regularmente la aplicabilidad del retiro utilizando
www.toyota.com/recall o www.safercar.gov. Deberá ingresar su número de identificación del vehículo (VIN)
de 17 dígitos.
VIN
Código de campaña
Modelo
Año
modelo
Información al cliente
Nombre del cliente
Correo
electrónico del
cliente
Dirección del
cliente
Teléfono de
casa #
Teléfono móvil
#
Fecha
Proporcione esta información para que Toyota o su distribuidor puedan notificarle cuando el remedio
esté disponible. Esta información solo se utilizará para las comunicaciones de campaña. Si desea
actualizar su información de contacto preferida en el futuro, visite www.toyota.com/ownersupdate o
contáctenos al 1-888-270-9371.
Información del concesionario
© 2020 Toyota Motor Sales, USA – Version 3c
Nombre / dirección
del concesionario
Código de distribuidor
Número de teléfono
del concesionario
Nombre del personal
del concesionario
Firma del personal del
concesionario
© 2016 Toyota Motor Sales, USA
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TSB/Document ID: ESPAN - Dealer P
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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