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NHTSA ID Number: 10171329

Manufacturer Communication Number: LI4774E

TSB/Document Date: 2020-02-10


Summary

Bad torque sequence and engine rail flatness out of tolerance at fuel tank mounts created preload in the chassis leading to premature failure.


INFORMATION LETTER
REFERENCE:

Nova BuseBay logo Manuals

SECTION:

11: Fuel & exhaust

RS NO:

MQR 7621-1508

LI4774E

APPLICATION DEADLINE:N/A

EFFECTIVE IN PROD.: LC32 (2019MR)

SUBJECT:

Fuel tank cradle

JUSTIFICATION:

Bad torque sequence and engine rail flatness out of tolerance at fuel tank mounts
created preload in the chassis leading to premature failure.

DIRECT CHARGES

LEVEL

DESCRIPTION

1

Procedure to change hardware and execute good torque sequence.

2

TIME

LABOUR

MATERIAL

Client

Client

40 min

MATERIAL
QTY

PART NO

REV.

DESCRIPTION

REPLACES PART N°

LEVEL 1

4

N87918

NUT LOCK HFR M8 SS

4

N30731

4

N44885-03

A

WASHER FLAT M8 SS HD DIN7349

C

SCREW M8X30 FL SSA2 C70 D6921

LEVEL 2

To order, please contact PrevosteBay logo Parts by phone at 1-800-771-6682, by fax at 1-888-668-2555 or by email at
prevostparts.commandes@volvoeBay logo.com. Specify document number, quantity of parts required and shipping address.

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED
*

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2020JA20

APPROVED BY:
NQF772002 VERSION 3

CHANGE DESCRIPTION

Initial release

Jean-Nicolas Fournier

WRITTEN BY

Annie St-Jacques

Digitally signed by Jean-Nicolas Fournier
DN: cn=Jean-Nicolas Fournier, o=Nova BuseBay logo, email=jeannicolas.fournier@volvoeBay logo.com, c=CA
Date: 2020.01.13 09:48:16 -05'00'

PAGE 1 OF 4

INFORMATION LETTER
CLIENT
Chicago Transit Authority - CTA - Illinois

ORDER
L773

ROAD NUMBER

LI4774E

VIN (2NVY/4RKY...)

QTY

FROM

TO

FROM

TO

L82JXD4500429

L82J6D4500430

2

Chicago Transit Authority - CTA - Illinois

L811

7902

7949

L82J6E4500509

L82J4E4500556

48

Chicago Transit Authority - CTA - Illinois

L837

7950

7999

L82J6E4500655

L82J1E4500708

50

Chicago Transit Authority - CTA - Illinois

L847

8000

8049

L82J1E4500773

L82JXE4500822

50

Chicago Transit Authority - CTA - Illinois

L848

8050

8099

L82JXF4500823

L82J1F4500872

50

Chicago Transit Authority - CTA - Illinois

L849

8100

8149

L82J5F4500874

L82J3F4500923

50

Chicago Transit Authority - CTA - Illinois

L850

8150

8199

L82J5F4500924

L82J6G9775013

50

Chicago Transit Authority - CTA - Illinois

L943

8200

8324

L82JXG9775225

L82J3G9775406

125

Chicago Transit Authority - CTA - Illinois

LB58

8325

8349

L82J7J9776906

L82J8J9776946

25

PAGE 2 OF 4
NQF772002 VERSION 3

INFORMATION LETTER

LI4774E

FOLLOW YOUR INTERNAL SAFETY PROCEDURES.

PROCEDURE

For information on hoisting and towing of the vehicle, see section 18:
in the Nova BuseBay logo
maintenance manual. Use appropriate hoisting equipment for your protection and to prevent damage to
the vehicle.

It is recommended to execute this procedure with a low level fuel tank.

1.1.

Raise the vehicle

1.2.

Locate the fuel tank

Fuel tank
with cardle

Figure 1 - Fuel Tank Location

PAGE 3 OF 4
NQF772002 VERSION 3

INFORMATION LETTER

LI4774E

1.3.

Install a support device to support the fuel tank craddle before executing the next operations.

1.4.

Locate the 6 mounting points of the fuel tank cradle (see Figure 2).
27 Nm +/- 2 Nm
27 Nm +/- 2 Nm

3

2

1
93 Nm +/- 7 Nm

6
93 Nm +/- 7 Nm
5
4

93 Nm +/- 7 Nm

93 Nm +/- 7 Nm
Figure 2 - Mounting Points Locations and Torque Values

1.5.

Loosen the screws at mounting points 1 - 4 - 5 and 6.

1.6.

Remove and discard the 4 screws, washers and lock nuts at mounting points 2 and 3.

1.7.

Verify the fuel tank cradle position by making sure that the cradle is firmly pressed against the structure at
mounting points 1, 2 and 3 and that the cradle holes and the structure holes are aligned to avoid any damage
to the bolts threads during the assembly.

1.8.

Torque the screw at mounting point 1 to the torque value show in Figure 2.

1.9.

Install the new 4 screws (N44885-03), washers (N30731) and lock nut (N87918) at mounting points 2 and 3
and apply the torque value show in Figure 2.

1.10.

Finally, torque the screw at mounting point 4, 5 and 6 to the torque value show in Figure 2.

1.11.

The vehicle can return in service.

PAGE 4 OF 4
NQF772002 VERSION 3

1

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TSB/Document ID: LI4774E

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, GASOLINE

MFR Component System:

MFR Component Subsystem:


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