NHTSA ID Number: 10171296
Manufacturer Communication Number: PIC5903C
TSB/Document Date: 2020-02-10
Summary
This Preliminary Information communication provides information to the technician about vehicles that have Service Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the Hybrid
Processor Control Module 2 for having the latest software. Technician should update the Hybrid
Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n
Bulletin No.: PIC5903C
Published date: 01/17/2020
Preliminary Information
PIC5903C Spark EV Chevrolet
Volt Opel Ampera Models With Or
Without Service Vehicle Soon Lamp - SVS - or Check Engine Lamp
On With DTC P0534 Set Current Or History
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Volt
2011 - 2014
All
All
All
All
Spark EV
2014
All
All
All
All
Opel
Ampera
2012 - 2014
All
All
All
All
Supersession Statement
This PI was superseded to update warranty statement. Please discard PIC5903b.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition / Concern
A customer may comment that the Service Vehicle Soon Lamp (SVS) or Check Engine Lamp is
on.
On Spark EV the yellow indicator resembles an outline of a car with an exclamation mark
that is
located on the upper left side of the IPC.
Volt and Ampera models may display the Check Engine Lamp.
DTC P0534 may be set as current or history in either case.
Recommendations / Instructions
PRELIMINARY INSPECTION - ALL MODELS
1. Using GDS2 Select the Vehicle Wide DTC Check with Module information. DO NOT CLEAR
ANY DTCs!
2. Capture any Freeze Frame data in a GDS2 Session Log. Review the Freeze Frame and
Failure Record data.
IMPORTANT: DO NOT remove the Rechargeable Energy Storage System (RESS) Cooler
unless the vehicle falls within the date range listed or if the RESS Cooler has already been
replaced.
1. If the Freeze Frame / Failure Record data shows that the P0534 set during Active
Cooling, check to see if the vehicle build date is between 1/15/2013 and 9/15/2013. If it
is on or between these dates, inspect the RESS Cooler.
2. The RESS Cooler passes inspection if the RESS Cooler has two notches. If there are
three notches, replace the RESS Cooler. (see photos below).
3. If the vehicle build does not fall within the suspect date range, continue to operate the
vehicle with GDS2 connected.
4. Refer to SI diagnostics for P0534 or the Air Conditioning A/C System Performance Test
and proceed with the following steps for each model listed below.
A. : Shown below is a picture of the RESS Cooler from the Spark EV. The black insulator
cover can be easily pulled back to inspect the Cooler Plate notches without removal.
For Volt and Ampera models the inspection remains the same once the RESS Cooler
has been removed from the vehicle.
3 Notches equals replace cooler.
2 Notches equals DO NOT replace cooler.
VOLT AND AMPERA MODELS
1. Follow the Preliminary Inspection before proceeding.
2. If Freeze Frame / Failure Record data for P0534 shows Air Conditioner Compressor
Speed (ACCM) greater than 800 RPM and Low Side Refrigerant Pressure above 100 kPa,
then check the Hybrid
Processor Control Module 2 (HPCM2) has the latest software. If
so, proceed to Step 3. If not, update the Hybrid
Powertrain Control Module 2 (HPCM2)
software. (2011 -2013 Volt Models Only. Refer to PIC5769A)
3. Using GDS2 select “Diagnostics”, choose the Vehicle and then select Module
Diagnostics / Hybrid
Powertrain Control Module 2 (HPCM2) / Data Display / HVAC System
Data.
4. If the A/C System operates, turn on the A/C temperature to maximum cold, high blower
speed and monitor the High and Low Side Refrigerant Pressures with the ACCM on.
5. If the vehicle resets P0534, follow published SI Diagnostics for the P0534 and the Air
Conditioning A/C System Performance Test as required.
6. If both the High and Low Side Refrigerant Pressures are found to be low per the Air
Conditioning A/C System Performance Test in SI, connect the Refrigerant
Recovery/Recharge A/C machine and check the Refrigerant level. The Refrigerant level
recovered should be a minimum of 800 grams. (A full charge for Volt and Ampera
models is 950g). If it is not within specification, check for a Refrigerant loss per SI
Diagnostics.
SPARK EV
1. Follow the Preliminary Inspection before proceeding.
2. If the Chiller passed the Preliminary Inspection shown above, connect the GE 50300
Refrigerant Recovery/Recharge A/C machine and check the R1234yf Refrigerant level.
3. Note if the machine indicates there are any faults and print all results.
4. Was the R1234yf Refrigerant level recovered at least 500g? (A full charge for LHD
Models is 575g). If so, proceed to Step 5. If not, check for a Refrigerant loss per SI
Diagnostics.
5. Using GDS2 check the K33 Remote Heater and Air Conditioning Module (ECC) software.
If the software is not 13591955 or newer, update the K33 Remote Heater and Air
Conditioning Module (ECC) software.
ALL MODELS:
In any case if you are uncertain on how to proceed, contact the General Motors
Technical
Assistance Center (TAC) in the United States @ 877-446-8227 or in Canada 800-263-7740
(English)
Warranty Information
For vehicles repaired under Warranty, use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor code 4417169, 4029929 and 2810015 would fall under the bumper to bumper
warranty. Labor code 2810265 and 5020450 will fall under the Voltec warranty.
Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for
coverage information.
Labor Operation
4417169
Description
A/C System Analysis (Base) *
Labor Time
0.3 hr
4029929
GDS2 Diagnostic Time
K33 HVAC System Control Module (ECC)
Reprogramming with SPS
K114B Hybrid
Powertrain Control Module 2
Reprogramming with SPS
0.2 hr
2810015
2810265
0.3 hr
0.4 hr
See Published Labor
Time
Add
To Recover and Recharge A/C System
0.2 hr
Add
RESS Cooler Inspection (Spark EV only)
0.1 hr
* Note: Use this labor code for A/C System Leak Diagnostic checks when using the Recovery
/Recharge equipment
and if no leaks were found or performance is normal.
5020450
Drive Motor Battery Coolant Cooler Replacement
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.
© 2020 General Motors
. All Rights Reserved.
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: PIC5903C
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- Stay Updated with Lifetime Access: This obd2 scanner includes lifetime free software updates for all app service functions. With a single payment, enjoy full access to diagnostics, reset tools, and maintenance features — zero subscription fees. A budget-friendly choice for weekend mechanics, home car owners, and DIYers, supporting vehicles from 1996 onward. Come to us with your VIN to check compatibility.
- Full Bidirectional Control/Active Tests & Stable Wireless Connectivity: This car code reader features full bidirectional control, allowing you to send commands to the vehicle's ECU for active tests on components such as fuel pumps, injectors, A/C clutches, windows, sunroofs, and more. This car scanner diagnostic tool helps DIYers quickly diagnose and test vehicle parts, cutting down troubleshooting and repair time. With BT 4.0 wireless connectivity, you can enjoy cable-free diagnostics up to 33 feet. Stand in your garage and test windows, wipers, or even engine components—all without needing to move around your car.
- Portable Car Scanner with 26 Special Functions: Scheduled vehicle maintenance with the A30M car diagnostic scanner can keep your vehicle in peak condition and save you big on dealership trips. The XTOOL A30M obd2 scanner diagnostic tool features essential reset and relearn functions, such as Oil Reset, EPB Reset (Electronic Parking Brake Release), SAS, ABS Brake Bleeding, Throttle Body Relearn, Injector Coding, Crank Sensor Relearn, Headlight Adjustment, and Tire Size Reset. Note: Service functions may vary by vehicle model – check compatibility beforehand!
- Wide Compatibility CAN FD & FCA
Autoauth: This obd2 scanner diagnostic tool is compatible with over 85+ car brands from the U.S., Europe, and Asia, providing extensive coverage through a BT connection with your smartphone or iPad. Now upgraded to support the latest protocols, it includes FCA
AutoAuth access for Chrysler
, Jeep
, Dodge
, and Fiat
(2018+), and supports CAN FD for GM (2020+) models, giving you greater access to newer vehicles and systems. Note: The FCA
AutoAuth account is not included with the device. Users must register and pay separately through the official FCA
AutoAuth website to access diagnostic functions for vehicles that require it. - Up to 8 Live Data Streams Graphing – Real-Time Graphing for Deeper Insight: This car scanner supports up to 8 live data streams simultaneously with intuitive, real-time graphing. Gain comprehensive insights into your vehicle’s performance, making it easier to spot issues, detect trends, and make informed diagnostic decisions with confidence.
- Comprehensive OBD2 Scanner with 16 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 16 commonly needed reset functions, including Electronic Parking Brake Reset (EPB Reset), SAS, BMS Reset (Battery Test), Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obd2 scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly. NOTE: Please Check the Compatibility before ordering.
- 4 Main System Car Scanner & Full OBD2 Diagnostics: The XTOOL D5S car code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS systems to read DTCs, Live data can be displayed in text or up to 4 PID data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This car diagnostic scanner ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one.
- Check Engine Code Reader & Real-Time Engine Monitoring: Whether you're a car owner, a DIYer, or run a repair shop, the XTOOL D5S obd2 scanner diagnostic tool makes engine diagnostics fast and frustration-free, reading and explaining trouble codes in seconds—no confusion. Check live data like fuel trim, 02 sensor voltage, RPM, and coolant temp to pinpoint mis~fires, rough idle, or sensor issues. After repairs, simply use the D5S check engine code reader and reset tool to turn off the check engine light and confirm the problem’s fixed—saving time, money, and unnecessary shop visits. - Note: If the check engine light comes back on, it indicates the original problem still exists.
- Portable Car Scanner for ABS and SRS: XTOOL D5S gives you peace of mind when ABS or airbag warning lights come on. It reads and clears ABS codes to help you fix brake sensor, traction control, or wheel speed issues, and supports ABS bleeding after repairs like caliper or master cylinder replacement. For airbag systems, it scans and clears SRS codes related to airbags, seatbelt tensioners, and crash sensors. Whether you're doing repairs at home or running a small shop, the D5S is a cost-effective solution for safety diagnostics. Note: If a fault code returns after clearing, it usually means the issue hasn’t been fully resolved. Please check the compatibility before ordering.
- Transmission Warning Light ON? Here’s the Transmission Diagnostic and Reset Tool You Need: The XTOOL D5S is more than just a basic car scanner—it’s an easy-to-use transmission diagnostic tool. From rough shifts to slipping gears, the D5S lets you read and clear transmission trouble codes, monitor real-time TCM data, and perform transmission resets after fluid changes or repairs. Whether you’re a hands-on car owner or a pro running a busy shop, this OBD2 scanner with transmission functions helps you catch problems early—saving you time, money, and future headaches.. Note: Clearing fault codes is equivalent to a reset on some vehicles, but not all. For help, contact XTOOL Tech Support.
- Save $500+/Year with Pro-Level Diagnostics -No Subscriptions: The Portable XTOOL Anyscan A30D OBD2 scanner diagnostic tool includes free lifetime software updates for all app service functions, without extra cost. With a single payment, enjoy full access to diagnostics, relearn scan tools, and maintenance features. A cost-effective, smart choice for car owners and DIY enthusiasts, compatible with vehicles from 1996 onward. Please provide the car VIN and the special functions you need in advance so that we can confirm compatibility
- Bi-Directional Control for Faster Troubleshooting: Unlike a basic code reader, the A30D bi directional scan tool sends commands directly to your vehicle’s ECU to actively test components like fuel pump, valves, wipers, windows, doors, sunroof, and headlamps right from your smartphone. See component responses in real time without disassembly—perfect for brake jobs, electrical issues, and hard-to-find problems. This bidirectional obd2 scanner helps pinpoint faults faster, reduce guesswork, and avoid replacing good parts. An efficient, easy-to-use car scanner diagnostic tool built for DIYers, home garage users, and small-shop technicians who want real two-way scanner, not just codes
- 19 Reset Functions for Routine Maintenance: The A30D car diagnostic scanner provides 19 relearn functions without extra charges, including EPB Reset for parking brake replacement, TPMS Reset after tire changes, ABS Auto Bleeding, Oil Reset, SAS Reset, BMS Reset, Throttle Relearn, Injector C0ding, Gear Learning, Crank/Crankshaft/Cam/Ckp Sensor Relearn Tool, Transmission Match, Seat Calibration, Airbag Repair and more. This XTOOL A30D automotive scanner diagnostic tool supports preventive care, helping extend vehicle life and reduce costly shop visits. Functions vary by vehicle make and year—plz confirm compatibility before purchase
- Stable BT Connection & All-System & 8 Pids Live Data: The A30D wireless OBD2 scanner delivers a fast and stable wireless connection up to 33 feet, letting you move freely around the vehicle without tangled cables. Pair with with Android 9.0+ and iOS 10.0+ devices to turn your phone into a mobile auto scanner—perfect for home garages, driveways, or on-the-spot repairs. This full system scanner for cars provides real-time access to all major modules, including Engine, Gearbox, ABS, SRS, AC and more. with clear graphs, meters, and up to 8 PIDs displayed at once. This car code reader makes system monitoring visual, simple, easy to understand, and offering data logging for playback and deeper
- Wide Compatibility with CAN-FD & FCA
Support: The A30D car computer diagnostic reader works with most 1996 and newer vehicles with a standard OBD2 port, including for Ford
, for GM, for Toyota
, for Honda
, for Nissan
,for Hyundai
etc, with ongoing updates covering more car models and functions later. It also supports newer communication protocols like CAN-FD and FCA
AutoAuth (Personal AutoAuth account and active subscription required, not included with the device!for Chrysler
, for Dodge
, for Jeep
, for Fiat
models). It is a future-ready automotive scanner diagnostic tool for households with multiple vehicles or part-time techs. Coverage vary by cars, plz check the compatibility first
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.




