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NHTSA ID Number: 10171296

Manufacturer Communication Number: PIC5903C

TSB/Document Date: 2020-02-10


Summary

This Preliminary Information communication provides information to the technician about vehicles that have Service Vehicle Soon Lamp or Check Engine Lamp is on. Technician may find Diagnostic Trouble Code P0534. Technician will use a scan tool to check for all Diagnostic Trouble Codes that are set, but should not delete any Diagnostic Trouble Codes found. Technician should also capture any Freeze Frame data in a Global Diagnostic System 2 Session Log. Technician will need to inspect the Rechargeable Energy Storage System and replace if it has three notches. On Volt and Ampera models check the HybrideBay logo Processor Control Module 2 for having the latest software. Technician should update the HybrideBay logo Processor Control Module 2 with the latest calibrations if need. If the module is up to date use Global Diagnostic System 2 to monitor the High and Low Side Refrigerant Pressures with the Air Conditioner Compress or Speed with the Heater-Vent-Air Conditioning temperature to maximum cold, high blower speed. Technician should follow published Service Information diagnostics if Diagnostic Trouble Code P0534 sets. If the technician finds both the High and Low Side Refrigerant Pressures are found to be low then connect the Refrigerant Recovery/Recharge Air Condition machine and check the Refrigerant level. Technician should follow ?Refrigerant Loss? in Service Information Diagnostics if the refrigerant level is less than 800 grams. When working on Spark Electric Vehicle technician should follow all published Service Information diagnostics before and other diagnostics or repairs. Technician should use the GE 50300 Refrigerant Recovery/Recharge Air Condition machine and check the R1234yf Refrigerant level. If the Refrigerant level is low technician should follow published Service Information diagnostics. If the Refrigerant level is over 500 grams technician will use Global Diagnostic System 2 to verify if the Remote Heater and Air Conditioning Module is up to date and update if n


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TSB/Document ID: PIC5903C

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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Bulletin No.: PIC5903C
Published date: 01/17/2020

Preliminary Information
PIC5903C Spark EV ChevroleteBay logo Volt Opel Ampera Models With Or
Without Service Vehicle Soon Lamp - SVS - or Check Engine Lamp
On With DTC P0534 Set Current Or History
Models
Brand:

Model:

Model Years:

VIN:
from

Engine:

to

Transmissions:

ChevroleteBay logo

Volt

2011 - 2014

All

All

All

All

ChevroleteBay logo

Spark EV

2014

All

All

All

All

Opel

Ampera

2012 - 2014

All

All

All

All

Supersession Statement
This PI was superseded to update warranty statement. Please discard PIC5903b.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition / Concern
A customer may comment that the Service Vehicle Soon Lamp (SVS) or Check Engine Lamp is
on.
On Spark EV the yellow indicator resembles an outline of a car with an exclamation mark
that is
located on the upper left side of the IPC.
Volt and Ampera models may display the Check Engine Lamp.
DTC P0534 may be set as current or history in either case.

Recommendations / Instructions
PRELIMINARY INSPECTION - ALL MODELS
1. Using GDS2 Select the Vehicle Wide DTC Check with Module information. DO NOT CLEAR
ANY DTCs!
2. Capture any Freeze Frame data in a GDS2 Session Log. Review the Freeze Frame and
Failure Record data.
IMPORTANT: DO NOT remove the Rechargeable Energy Storage System (RESS) Cooler
unless the vehicle falls within the date range listed or if the RESS Cooler has already been
replaced.
1. If the Freeze Frame / Failure Record data shows that the P0534 set during Active
Cooling, check to see if the vehicle build date is between 1/15/2013 and 9/15/2013. If it
is on or between these dates, inspect the RESS Cooler.
2. The RESS Cooler passes inspection if the RESS Cooler has two notches. If there are
three notches, replace the RESS Cooler. (see photos below).
3. If the vehicle build does not fall within the suspect date range, continue to operate the
vehicle with GDS2 connected.
4. Refer to SI diagnostics for P0534 or the Air Conditioning A/C System Performance Test
and proceed with the following steps for each model listed below.

A. : Shown below is a picture of the RESS Cooler from the Spark EV. The black insulator
cover can be easily pulled back to inspect the Cooler Plate notches without removal.

For Volt and Ampera models the inspection remains the same once the RESS Cooler
has been removed from the vehicle.

3 Notches equals replace cooler.

2 Notches equals DO NOT replace cooler.
VOLT AND AMPERA MODELS
1. Follow the Preliminary Inspection before proceeding.
2. If Freeze Frame / Failure Record data for P0534 shows Air Conditioner Compressor
Speed (ACCM) greater than 800 RPM and Low Side Refrigerant Pressure above 100 kPa,
then check the HybrideBay logo Processor Control Module 2 (HPCM2) has the latest software. If
so, proceed to Step 3. If not, update the HybrideBay logo Powertrain Control Module 2 (HPCM2)
software. (2011 -2013 Volt Models Only. Refer to PIC5769A)
3. Using GDS2 select “Diagnostics”, choose the Vehicle and then select Module
Diagnostics / HybrideBay logo Powertrain Control Module 2 (HPCM2) / Data Display / HVAC System
Data.
4. If the A/C System operates, turn on the A/C temperature to maximum cold, high blower
speed and monitor the High and Low Side Refrigerant Pressures with the ACCM on.
5. If the vehicle resets P0534, follow published SI Diagnostics for the P0534 and the Air
Conditioning A/C System Performance Test as required.
6. If both the High and Low Side Refrigerant Pressures are found to be low per the Air
Conditioning A/C System Performance Test in SI, connect the Refrigerant
Recovery/Recharge A/C machine and check the Refrigerant level. The Refrigerant level
recovered should be a minimum of 800 grams. (A full charge for Volt and Ampera
models is 950g). If it is not within specification, check for a Refrigerant loss per SI
Diagnostics.
SPARK EV
1. Follow the Preliminary Inspection before proceeding.
2. If the Chiller passed the Preliminary Inspection shown above, connect the GE 50300
Refrigerant Recovery/Recharge A/C machine and check the R1234yf Refrigerant level.
3. Note if the machine indicates there are any faults and print all results.
4. Was the R1234yf Refrigerant level recovered at least 500g? (A full charge for LHD
Models is 575g). If so, proceed to Step 5. If not, check for a Refrigerant loss per SI
Diagnostics.
5. Using GDS2 check the K33 Remote Heater and Air Conditioning Module (ECC) software.
If the software is not 13591955 or newer, update the K33 Remote Heater and Air
Conditioning Module (ECC) software.
ALL MODELS:
In any case if you are uncertain on how to proceed, contact the General MotorseBay logo Technical
Assistance Center (TAC) in the United States @ 877-446-8227 or in Canada 800-263-7740
(English)

Warranty Information
For vehicles repaired under Warranty, use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.

Labor code 4417169, 4029929 and 2810015 would fall under the bumper to bumper
warranty. Labor code 2810265 and 5020450 will fall under the Voltec warranty.
Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for
coverage information.
Labor Operation
4417169

Description
A/C System Analysis (Base) *

Labor Time
0.3 hr

4029929

GDS2 Diagnostic Time
K33 HVAC System Control Module (ECC)
Reprogramming with SPS
K114B HybrideBay logo Powertrain Control Module 2
Reprogramming with SPS

0.2 hr

2810015
2810265

0.3 hr
0.4 hr

See Published Labor
Time
Add
To Recover and Recharge A/C System
0.2 hr
Add
RESS Cooler Inspection (Spark EV only)
0.1 hr
* Note: Use this labor code for A/C System Leak Diagnostic checks when using the Recovery
/Recharge equipment
and if no leaks were found or performance is normal.
5020450

Drive Motor Battery Coolant Cooler Replacement

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

© 2020 General MotorseBay logo. All Rights Reserved.

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