ATTENTION:
GENERAL MANAGER



PARTS MANAGER



CLAIMS PERSONNEL



IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE MANAGER



© 2020 Subaru of America, Inc. All rights reserved.

SERVICE INFORMATION BULLETIN
APPLICABILITY:
SUBJECT:

NUMBER: 05-73-20

2014-16MY Forester

DATE: 01/30/20

Rear Coil Spring Part Information

INTRODUCTION:
This Service Information Bulletin announces part number change information for the rear suspension
coil springs used on the models listed above.
PART INFORMATION:
Description

COIL SPRING REAR

NEW Part
Numbers

Application

OLD Part
Numbers

20380SG001

2.5 NA w/ MT

20380SG000

20380SG011

2.5 NA w/ CVT

20380SG010

20380SG021

2.0 DIT Turbo

20380SG020

Interchangeability
New Parts to Old Vehicles: YES.
Old Parts to New Vehicles: NO.

NOTE: The part numbers above are the same as those for the component parts included in the rear
coil spring kits specified for the WUT-05 Service Program Bulletin.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The Service Manual procedures for rear coil spring replacement remain unchanged although, an
alternate procedure is supplied in the WUT-05 Service Program Bulletin. Always refer to the
applicable Service Manual and review the full requirements of the repair being performed. The
Service Manual procedures contain information critical to performing an effective repair the first
time and every time. This includes but is not limited to: important SAFETY precautions, inspection
criteria, necessary special tools, processes and related one-time-use parts needed for a complete and
lasting repair.

CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

Continued...
Bulletin Number: 05-73-20; Date: 01/30/20

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IMPORTANT REMINDERS:
•

SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.

•

Always check for any open recalls or campaigns anytime a vehicle is in for servicing.

•

Always refer to STIS for the latest service information before performing any repairs.

Bulletin Number: 05-73-20; Date: 01/30/20

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