ATTENTION:
GENERAL MANAGER



PARTS MANAGER



CLAIMS PERSONNEL



IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE MANAGER



© 2020 Subaru of America, Inc. All rights reserved.

SERVICE INFORMATION BULLETIN
APPLICABILITY:

SUBJECT:

NUMBER: 07-165-20R

2020MY Legacy and Outback
2019MY Forester
2020MY Impreza
2019MY Crosstrek
2020MY Ascent

DATE: 01/10/20
REVISED: 01/28/20

EyeSight / Lane Departure Deactivate DTCs

INTRODUCTION:
This Service Information Bulletin describes how to proceed when during EyeSight (Version 3)
system diagnosis, specific DTCs relating to the Lane Departure Prevention function are not found in
the applicable Service Manual.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
Specific Lane Departure Prevention Deactivate Codes (a.k.a. “Stop Codes”) not shown in the Service
Manual may be stored and shown on the Subaru Select Monitor (SSM) display during EyeSight
diagnosis. Stop codes are set when the Lane Departure Prevention function of the EyeSight system is
cancelled during normal system operation and do NOT indicate malfunctions in the EyeSight system.
Therefore, if any of the codes shown below are displayed, none of them require further diagnosis.
DTC

Description of DTC Displayed by SSM:

2C

Yaw Rate Sensor Abnormal (Control)

2D

Lateral Acceleration Is Large

2E

Lane Recognition Prohibition (Environmental Factor)

2F

Real Yaw Rate Excessive

5A

Camera Adjustment Abnormal 1

5B

Yaw Rate Sensor Abnormal (Recognition)

30

Out of Control Return Possibility Range

CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

Continued...
Bulletin Number: 07-165-20R; Revised Date: 01/28/20

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VERY IMPORTANT: If any DTCs OTHER THAN those specifically listed in the table above
are found, the vehicle must be diagnosed (and repaired if necessary) according to the procedures
in applicable Service Manual. The Service Manual procedures contain information critical to
performing effective repairs the first time, every time.

IMPORTANT REMINDERS:
•

SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.

•

Always check for any open recalls or campaigns anytime a vehicle is in for servicing.

•

Always refer to STIS for the latest service information before performing any repairs.

Bulletin Number: 07-165-20R; Revised Date: 01/28/20

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