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NHTSA ID Number: 10171062

Manufacturer Communication Number: TSB19-510-001.19

TSB/Document Date: 2020-02-05


Summary

This service bulletin provides a solution if equipped with a Trimark Keyless system exhibits a no start condition when using the keyless system.


Spartan Motors USA, Inc.
DATE:
APPLIES TO:

Technical Service Bulletin

1-6-20
This service bulletin applies certain 2018, 2019, and 2020 model year K2,
K3 and K4 model motorhome chassis, equipped with a keyless system
supplied by Trimark, that were built between October 18, 2017 and July
25, 2019

CONDITION:

No start exhibited when PKS is not authenticating.

CORRECTION:

Replacement of Trimark Module

LABOR ALLOCATION:

1.5 hrs

CLASSIFICATION:

T3

PARTS NEEDED:
Kit # S-2714-001 Contains:
QTY
1

Part Number
0634-GG3-012

1
1

TSB19-510-001
TSB19-510-001

Description
KIT-TRIMARK PKS CUST2 CONFIG
(NEWMAReBay logo/FORETRAVELeBay logo)
INSTRUCTION DOCUMENT
INSTRUCTION DOCUMENT

Kit # S-2714-002 Contains:
QTY
1

Part Number
0634-GG3-014

1
1

TSB19-510-001
TSB19-510-001

Description
KIT-TRIMARK PKS CUST1 CONFIG
(ENTEGRAeBay logo)
INSTRUCTION DOCUMENT
INSTRUCTION DOCUMENT

Kit # S-2714-003 Contains:
QTY
1

Part Number
0634-GG3-020

1

TSB19-510-001

Description
KIT-TRIMARK PKS CUST2 CONFIG
UF(NEWMAReBay logo/FORETRAVELeBay logo)
INSTRUCTION DOCUMENT

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 1 of 7

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

1
Kit # S-2714-004 Contains:

TSB19-510-001

INSTRUCTION DOCUMENT

QTY
1

Part Number
0634-GG3-021

1
1

TSB19-510-001
TSB19-510-001

Description
KIT-TRIMARK PKS CUST1 CONFIG-UF
(ENTEGRAeBay logo)
INSTRUCTION DOCUMENT
INSTRUCTION DOCUMENT

GENERAL INSTRUCTIONS:
Thoroughly review entire service bulletin before starting work. If there are questions or concerns
with steps defined in this service bulletin, contact Spartan Motors USA, Inc. Customer & Product
Support Group.
All applicable industry safety standards must be followed when performing work identified in this
procedure.

STEP-BY-STEP INSTRUCTIONS:
1. To locate the module, you will need to remove a Velcro attached panel. The module will be
located as indicated below specific to OEM photos. Refer to FIG. 2-1. For further info Contact
Spartan Customer & Product Support 1-855-589-9836 for placement of Trimark module.

EntegraeBay logo Motor Coach

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 2 of 7

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

FIG. 2-1
Note: Items depicted in pictures are for reference only and are showing an EntegraeBay logo location.
The Trimark Module is located under the Velcro attached dash cover forward of entry step.
2. Once Trimark Module is located. Refer to FIG. 3-1. Remove all the electrical plugs (without
pulling on wires) and pull the module. Be sure to secure the existing both keys (FOBS) with
the old module. Refer to FIG. 3-1.

FIG. 3-1
3. Plug all the connectors into the new module and attach Trimark module in the same location
the old one came from.
4. Using the new key FOB’s, verify that the vehicle passive keyless start system works with the
new key FOB’s.
5. Re-install all the panels that were removed from the vehicle.
6. Please return removed module, using provided RMA tag to avoid delays in payment.

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 3 of 7

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

ForetraveleBay logo Motor Coach
Note: Items depicted in pictures are for reference only and are showing a ForetraveleBay logo motor coach
location. The Trimark Module is located behind the Velcro attached lower dash cover forward of
entry step. Refer to FIG. 4-1.
.

FIG. 4-1

2. Once Trimark Module is located, remove all the electrical plugs (without pulling on wires)
and pull the module. Be sure to secure the existing both keys (FOBS) with the old module.
Refer to FIG. 5-1.

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 4 of 7

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

FIG. 5-1
3. Plug all the connectors into the new module and attach Trimark module in the same location
the old one came from.
4. Using the new key FOB’s, verify that the vehicle passive keyless start system works with the
new key FOB’s.
5. Re-install all the panels that were removed from the vehicle.
6. Please return removed module, using provided RMA tag to avoid delays in payment.

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 5 of 7

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

NewmareBay logo Motor Coach
Note: Items depicted in pictures are for reference only and are showing a NewmareBay logo motor coach
location. The Trimark Module is located under the Velcro attached dash cover forward of the
instrument panel. (Use caution when removing the cover making sure not to unplug the ambient
light sensor). Refer to FIG. 6-1.

FIG. 6-1
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 6 of 7

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

2. Once Trimark Module is located, remove all the electrical plugs (without pulling on wires)
and pull the module. Be sure to secure the existing both keys (FOBS) with the old module.
Refer to FIG. 7-1.

FIG. 7-1

3. Plug all the connectors into the new module and attach Trimark module in the same location
the old one came from.
4. Using the new key FOB’s, verify that the vehicle passive keyless start system works with the
new key FOB’s.
5. Re-install all the panels that were removed from the vehicle.
6. Please return removed module, using provided RMA tag to avoid delays in payment.

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

19014

Page 7 of 7

QUA-FR-0290
Rev: 3.0

1

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TSB/Document ID: TSB19-510-001.19

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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