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NHTSA ID Number: 10171039

Manufacturer Communication Number: M1490

TSB/Document Date: 2020-02-05


Summary

SERVICE BULLETIN M1490: DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-DavidsoneBay logo has made a software update to DT II (Digital Technician II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 20.8 Release Date: Week of February 3, 2020. New features to vehicle status page and MY 2020.5 vehicle support. Changes to system info (TCU, RESS), OBC data items, and improvements to TECHLINK 3 (PART NUMBER: HD-48650-TL3), speedo reflash offering, and 2020 'Cloud Data'.


M1490

2020-01-31

M1490: DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES
Previous Software Updates

Purpose for Service Bulletin
This bulletin informs dealers that Harley-DavidsoneBay logo has made
a software update to DT II (Digital Technician II).

Version 20.7
New Features:

DIGITAL TECHNICIAN II (PART NUMBER: HD-48650)

• 2020 LiveWire – New OBC reflash offered, 2.5.156

Markets Affected

Changes:
• N/A

All markets are affected.

Version 20.7

New Software Update

New Features:

Version 20.8

• 2020 LiveWire – RESS and OBC reflash offered.

Release Date:
• Week of February 3, 2020

• TCU Customization – Update screens, text and DT II
operation for improved usability.

New Features:

Changes:

• Vehicle status page implement.
• Show Status of TCU (Telematic
firmware/Notify if update required.

Control

Unit)

• New URL (Uniform Resource Locator) in use: https://
dtiidata.service-solutions.com
• Verify new URL address is accessible by DT II device.

• Show if Tuned ECM (Electronic Control Module) is
detected (U.S. Only).
• Show Current DTC (Diagnostic Trouble Code) count.

• Expand Speedometer Voltage fluctuation reflash offering to
part no. 70900293A.
• Extend 2020 vehicle Cloud Data connection attempts from
30 s to 60 s.

• 2020.5 Vehicle Support.
• VIN (Vehicle Identification Number) selections.

Version 20.6

• Reflash.

New Features:

• Guided Diagnostics.

• N/A

Changes:

Changes:
• System Info – TCU – Add “Serial number” and “VIN” fields.

• Updated 2019 and 2020 Trike ABS (Anti-lock Braking
System) software for recall 0175. Refer to Bulletin M1506.

• System Info – RESS (Rechargeable Energy Storage System)
– Add “Programming Date” and “VIN” fields.

Version 20.5

• Data Items – OBC (On-Board Charger) – Correct values
displayed for “Pilot Charge Plug” field.
• Improvements to TECHLINK 3 (PART NUMBER:
HD-48650-TL3) to make connection logic more robust.
• Expand Speedometer Voltage fluctuation reflash offering to
Part No. 70900293A.
• Improvements to 2020 ‘Cloud Data’ requests to make vehicle
lookups more efficient.

New Features:
• Drive TCU Customization Vehicle setup availability based
on dealer location.
• Warranty report for RESS claims now available within
Motorcycle Condition Report.
• 2019 and later Touring: Speedometer reflash to address
false setting of DTC U0423.

NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your dealership for either maintenance or service.
ROUTING

INITIAL HERE

SERVICE
MANAGER

SALES MANAGER PARTS MANAGER

WARRANTY
PROCESS
MANAGER

LEAD TECHNICIAN TECHNICIAN NO. 1 TECHNICIAN NO. 2 TECHNICIAN NO. 3 RETURN THIS TO

• 2019 and later Touring: Vehicle Set up to configure
“Instrument Traction Control Telltale”.
• 2019 and later Trike: BCM (Body Control Module) reflash to
address false setting of DTC B2285.
• 2014 – 2016 Touring: Speedometer reflash to correct
Voltmeter fluctuation.

Changes:
• Adjust diagnostic flow for Guided Diagnostics for DTC P1505
for 2019 and later Softail® models.
• Modify text on BCM Customization for sidecar setting for
clarity.

Version 20.1
New Features:
• Updated ECM Calibrations for 2020 Touring to address idle
speed fluctuation.
• Provide data item and system info support for 2020 hand
control modules.

Changes:
• Correct display issue with TCU items: server connection,
server bootstrap, server registration, server activation and
server persisted activation fields.

• Various improvements to LiveWire module data items and
system info fields (RESS, BCM, VSC (Vehicle Supervisory
Controller), Instrument).

20.0

• Enhancements to improve stability of DT II on 2020 vehicles.

• VIN support

Version 20.4

• Reflash

New Features:

• Guided diagnostics

• Support for LiveWire.

• RDRS (Reflex™ Defensive Rider Systems) support

• Add VINs (Vehicle Identification Numbers) to vehicle
selection screen.
• Add MCM (Motor Control Module) haptic feedback vehicle
setup.

Added support for 2020 vehicles

• 6-digit DTC display (where applicable)

Added support for TCU (Telemetry control unit)
• Reflash

• Support vehicle in motorcycle condition report.

• Vehicle setup

• Guided diagnostics.

• System info

Changes:
• N/A

• Guided diagnostics

Added support for RDRS

Version 20.3

• 2020 VINs require internet connection prior to reflash and
some vehicle setups

New Features:

• Modifies some DT II selections (Vehicle Setups and Reflash)
based on build information of vehicle

• N/A

Changes:
• Update TCU reflash process for stability improvements.

• Status of vehicle build data (Pending/Complete/Failed) is
displayed on vehicle selection screen for 2020 vehicles only

Added support for Trike (CVO)
TPMS (Tire Pressure Monitoring System)

Version 20.2
New Features:
• N/A

Changes:
• Add text to TCU Customization, Telematics screen to
instruct to confirm that TCU software is at latest version
before starting test.

Added support for new VCI – Techlink 3
• Install “VCI (Vehicle Communication Interface) Manager
(H-D)” application (used for initial setup)
• Modify Techlink selection screen in DT II
• Added Techlink 3 Quick Start Guide and user manual to DT
II home screen
• Support for CAN (Controller Area Network) protocol vehicles.
(Must be used for TCU module reflash)

• Correct issue that prevented DT II from updating ECM (Part
No. 41000724A).

Changes:

• Correct issue that caused some 2020 Touring vehicles to
falsely set DTC P0444.

N/A

• Correct issue that blocked some 2020 vehicles VIN.

Required Dealer Action
Techlink
• The TECHLINK 3 (PART NUMBER: HD-48650-TL3) will
support CAN protocol vehicles (6-pin DLC (Data Link
Connector)) at launch. J-1850 protocol (4-pin DLC) support
is planned for early 2020.

2/3

M1490

• Techlink 3 will not support Harley-DavidsoneBay logo Buell, VDO
(Vereinigte DEUTA–OTA) and Magneti Marelli vehicles (4-pin
DLC). Support for those vehicles is available via TECHLINK
II (PART NUMBER: HD-48650-1).

Digital Technician™ II
• The Digital Technician II software version updates are
automatic and occur while connected to the Internet.
• If an internet connection is lost, the download continues from
where it stopped.
• If the Digital Technician II software is open, the application
prompts the user to exit before the install can continue.
• All Digital Technician II software updates are deployed
automatically via the XMS agent software and require a
minimum model year software version (example: Model Year
2020 = minimum version v20.0).

M1490

3/3

1

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TSB/Document ID: M1490

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-31

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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