NHTSA ID Number: 10171024
Manufacturer Communication Number: E258
TSB/Document Date: 2020-02-05
Summary
Non-Safety Campaign - The retaining tabs that hold the oil bypass valve to the filter cap may break and enter the engine oiling system. Oil filter caps will be replaced. Improved oil thermostats will also be installed. Chassis list has been updated.
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TSB/Document ID: E258
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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PSB E258 - PACCAR
MX-13 EPA2017 Oil Thermostat and Oil Filter Cap Replacement
Page 1 of 3
Technical Information Bulletin
E258
Section
Engine - 45
Subject
PACCAR MX-13 EPA2017 Oil Thermostat and Oil Filter Cap Replacement
Release Date
1/24/2020
Revision
01/28/2020: Chassis list has been updated.
Condition
PACCAR MX-13 EPA2017 engines may have a faulty oil module filter cap. The plastic retaining tabs on the cap could break off and enter the
engine oil. An improved oil thermostat is also available for this same population of vehicles and will be installed at this time.
Chassis Affected
443 chassis (409 U.S. and 34 Canada) T680, T800, T880, and W900 built from 01/19/2017 through 01/18/2019 equipped with PACCAR MX-13
EPA2017 engines. See the attached chassis list for specific chassis.
Action
Campaign
Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis.
1.
2.
Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list.
If you are not using Service Management to start repair orders, review SIR for "Complete" or "In Process" next to the "E258" campaign
https://eportal.paccar.com/dealer/uskw/en/service/enginebulletins/enginefieldservice/Pages/... 2/3/2020
PSB E258 - PACCAR MX-13 EPA2017 Oil Thermostat and Oil Filter Cap Replacement
3.
Page 2 of 3
code prior to performing this repair.
If the chassis is also flagged in SIR for campaign "E252", the E252 campaign MUST be performed first. Follow the procedures below to
replace the oil filter cap and oil thermostat.
NOTE
There will be several phases and combinations of Camshaft Inspection, Oil
Thermostat, and Oil Filter Cap campaigns; therefore, check SIR for chassis
specific OPEN campaigns to avoid over-repair.
Warranty
For repairs completed by 02/01/2021, Kenworth will pay for parts at dealer net plus applicable mark-up and labor:
0.4 hours labor to replace the oil filter cap and oil thermostat. Use Quick Claim Code E258.
If the engine is replaced for any reason, this campaign will be closed by Kenworth as part of the engine ordering process.
File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first.
File the claim within 14 days in accordance with Warranty Policy C-A-009.
Direct Fleets and Dealer Sponsored Fleets (DSF)may not use quick claims when submitting for repairs on chassis related to this bulletin but must
submit a long form specifying part numbers, quantities, and pricing for parts used in the repair. Submittal of a Quick Claim for repairs made by the
Fleet will be denied as pricing is incorrect on quick claims.
Kenworth dealers may perform E258 repairs on Peterbilt chassis, but Quick Claims do not apply. For Peterbilt chassis repairs, use the long claim
input form in DWWC selecting "Draft/Offline Claims", the "General" tab, and in the "Type of Claim" drop down box, select "PACCAR Engine Claim",
then manually enter claim codes (Campaign #, Failure type, and SRT).
Take-Off Parts Disposition: Ship the oil filter cap to Warranty Returns Center with ship code WP.
Destroy the oil thermostat.
CLAIM CODING
Failure Location:
045-011-015
Work Accomplished:
35
Failure Type:
700
Responsibility Code:
01
SRT Code:
042-560
0.3 hrs.
to replace the oil
thermostat
045-804
0.1 hrs.
replace the oil
filter cap
Claim Type:
F
Campaign Field:
E258
Parts
Parts are available from PACCAR Parts.
Quantity
Part Number
Description
1
2271135PE
Oil Thermostat / Cap Kit
Procedure
1.
2.
On the Engine Oil Module, remove the filter cap and replace with a new one.
Refer to RMI for the Lubricating Oil Thermostat replacement procedure.
Attachments
https://eportal.paccar.com/dealer/uskw/en/service/enginebulletins/enginefieldservice/Pages/... 2/3/2020
PSB E258 - PACCAR MX-13 EPA2017 Oil Thermostat and Oil Filter Cap Replacement
Page 3 of 3
Chassis List
Authored by: OF
Access to PACCAR’s Enterprise Portal is provided as a benefit of doing business with PACCAR. All applications and content accessed through this
system are confidential and proprietary and the property of PACCAR Inc and its suppliers, and must be kept strictly confidential pursuant to the
contract licensing such access. Disclosure, publication, release or distribution of any material found on PACCAR systems to any person other
than employees with a need to know such information is strictly prohibited. All activity on this system is monitored. If PACCAR suspects or
discovers any unauthorized activity, access may be immediately terminated without prior notification. Violators may be subject to legal action.
© Copyright 2020 PACCAR Inc. All rights reserved. We welcome your feedback on this page. For technical questions or concerns about this
page, please contact the DealerNet Webmaster.
https://eportal.paccar.com/dealer/uskw/en/service/enginebulletins/enginefieldservice/Pages/... 2/3/2020
E258 - Oil Thermostat and Filter Cap Replacement
Page 1 of 3
Service Bulletin
E258
Section
45 - Engine-MX
Description
Oil Thermostat and Filter Cap Replacement
Release Date
1/24/2020
Revision History
01/29/2020 - Updated chassis list
Introduction
Peterbilt has determined that certain vehicles equipped with a PACCAR MX-13 EPA2017 engine may have a faulty oil
module filter cap. The plastic retaining tabs on the cap could break off and enter the engine oil. An improved oil
thermostat is also available for this same population of vehicles and will be installed at this time.
Resolution
Campaign
Service all affected chassis that enter your dealership even if the customer identifies no problems with the chassis.
Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is
on the list.
2. If you are not using SmartLINQ Service Management to start repair orders, review SIR for “Complete” next to the
“E258” campaign code prior to performing this repair.
3. If the chassis is flagged in SIR for campaign "E252," the E252 campaign must be performed first. Follow the
procedures below to replace the thermostat and the filter cap.
1.
NOTE
There will be several phases and combinations of Camshaft
Inspection, Oil Thermostat, and Oil Filter Cap campaigns; therefore,
check SIR for chassis specific OPEN campaigns to avoid over-repair.
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/E...
2/3/2020
E258 - Oil Thermostat and Filter Cap Replacement
Page 2 of 3
Warranty
Through Standard Warranty or for repairs completed by 2/01/2021, whichever is greater, Peterbilt will pay for parts at
dealer net plus applicable mark-up and labor:
0.4 hours labor to replace the oil thermostat and the oil filter cap. Use Quick Claim Code E258.
File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first.
Direct Fleets and Dealer Sponsored Fleets (DSF) may not use quick claims when submitting for repairs on chassis
related to this bulletin but must submit a long form specifying part numbers, quantities, and pricing for parts used in
the repair. Submittal of a Quick Claim for repairs made by the Fleet will be denied as pricing is incorrect on quick
claims.
Peterbilt dealers may perform E258 repairs on Kenworth chassis, but Quick Claims do not apply. For Kenworth
chassis repairs, file a long form claim and use the claim codes below.
For Field...
Enter...
Failure Location
045-011-015
Failure Type
700
Claim Type
C
Campaign Number
E258
SRT 042-560
0.3 hours to replace the oil thermostat
Labor
SRT 045-804
0.1 hours to replace the oil filter cap
Take off parts disposition: Return the Oil Filter Caps to WRC. Destroy the Thermostats 30 days after the claim
has been paid.
Parts
Parts are available through PACCAR Parts.
Quantity
1
Part Number
2271135PE
Description
Oil Thermostat / Cap Kit
Procedure
1.
2.
On the Engine Oil Module, remove the filter cap and replace with a new one.
Refer to RMI for the Lubricating Oil Thermostat replacement procedure.
Attachments
Chassis List
Authored by: PR
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/E...
2/3/2020
E258 - Oil Thermostat and Filter Cap Replacement
Page 3 of 3
Access to PACCAR’s Enterprise Portal is provided as a benefit of doing business with PACCAR. All applications and content accessed
through this system are confidential and proprietary and the property of PACCAR Inc and its suppliers, and must be kept strictly
confidential pursuant to the contract licensing such access. Disclosure, publication, release or distribution of any material found on
PACCAR systems to any person other than employees with a need to know such information is strictly prohibited. All activity on this
system is monitored. If PACCAR suspects or discovers any unauthorized activity, access may be immediately terminated without
prior notification. Violators may be subject to legal action.
© Copyright 2020 PACCAR Inc. All rights reserved. We welcome your feedback on this page. For technical questions or concerns
about this page, please contact the DealerNet Webmaster.
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/E...
2/3/2020
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