NHTSA ID Number: 10171005
Manufacturer Communication Number: 122-G2D2B-02
TSB/Document Date: 2020-02-04
Summary
Technical Bulletin outlining what to do if when programming a new key the message displays "No Information Available". The rear end electronics Control Unit must be recoded in this event.
Service
Technical Information
135/19
ENU
9662
9
Symptom - Body Exterior - Diagnostic Key Client Error Message "No Information
Available": Re-coding Rear-end Electronics Control Unit (SY 135/19)
Vehicle Types:
Panamera (971)/Panamera 4 (971)/Panamera 4 E-Hybrid
(971)/Panamera 4S
(971)/Panamera GTS (971)/Panamera Turbo (971)/Panamera Turbo S E-Hybrid (971)
Model Year:
As of 2017 up to 2019
Equipment:
Keyless Entry & Go central locking system (I-no. 4F2, 4F6) and Sports Sedan (I-no. K8S) and short
wheelbase (I-no. 0E1)
Subject:
Control unit for rear-end electronics
Symptom:
When reading out the Porsche Diagnostic Key in the Diagnostic Key Client, the error message "No information available. Complete diagnostic information only available using the PIWIS Tester" appears.
Porsche Diagnostic Key Client error message
Cause:
Due to a software error, the diagnostic data is not written to the driver's key (Diagnostic Key) on the
affected vehicles.
Remedial
action:
If this problem occurs, the rear-end electronics control unit must be re-coded.
Required tools
Tools:
•
•
9900 - PIWIS Tester 3 with installed PIWIS Tester software version 37.900.000 (or higher)
Battery charger with a current rating of at least 90 A, e.g. VAS 5908 - Battery charger 90A or
equivalent.
AfterSales
Jan 10, 2020
Page 1 of 4
9
Service
Technical Information
135/19
9662
Preparatory work
NOTICE
Fault entry in the fault memory and/or control unit coding aborted due to low-voltage.
•
Increased current draw during diagnosis or control unit coding can cause a drop in voltage, which can
result in one or more fault entries and the abnormal termination of the coding process.
Before getting started, connect a suitable battery charger with a current rating of at least 90 A to the
jump-start terminals.
NOTICE
Control unit coding will be aborted if the WiFi connection is unstable.
•
An unstable WiFi connection can interrupt communication between the PIWIS Tester and the vehicle
communication module (VCI). As a result, coding may be aborted.
During control unit coding, always connect the PIWIS Tester to the vehicle communication module (VCI) via
the USB cable.
NOTICE
Control unit coding will be aborted if the driver's key is not recognized
•
If the driver's key is not recognized in the vehicle, coding cannot be started or will be interrupted.
Place the driver's key with the back facing down into the front left storage compartment in the center
console to guarantee a continuous radio link between the vehicle and the driver's key.
Work Procedure: 1
Place the driver's key with the back facing down
into the front left storage compartment in the center
console (emergency start tray) to guarantee a
continuous radio link between the vehicle and the
driver's key ( Emergency start tray).
2
Carry out general preliminary work for control unit
coding as described in Workshop Manual '9X00IN
Basic instructions and procedure for control unit
programming using the PIWIS Tester - section on
"Preliminary work"'.
Emergency start tray
Jan 10, 2020
Page 2 of 4
AfterSales
Service
Technical Information
135/19
ENU
9662
9
Re-coding rear-end electronics control unit
NOTICE
Use of a PIWIS Tester software version that is older than the prescribed version
•
Measure is ineffective
Always use the prescribed version or a higher version of the PIWIS Tester software for control unit coding.
Work Procedure: 1
The basic procedure for coding a control unit is described in the Workshop Manual Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester - section on "Programming"'.
Specific information on control unit coding in the context of this Technical Information:
Required PIWIS Tester software version:
37.900.000 (or higher)
Type of control unit coding:
Control unit coding using the 'Automatic coding'
function for the control unit:
'Rear-end electronics' control unit –
'Coding/programming' menu – 'Automatic coding'
function.
Read and follow the information and instructions on
the PIWIS Tester during the guided coding sequence.
Coding sequence:
Do not interrupt coding.
When coding is complete, the message “Coding has
been completed successfully” is displayed and a tick
appears in the 'Status' box.
Procedure if control unit coding is not
successful:
Repeat control unit coding.
AfterSales
Jan 10, 2020
Page 3 of 4
9
Service
Technical Information
135/19
9662
Concluding work
Work Procedure: 1
Carry out general subsequent work for control unit coding as described in Workshop Manual
'9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester section on "Subsequent work"'.
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operation and PQIS coding specified below in
the warranty claim:
APOS
Labor operation
57892501
Coding rear-end electronics control unit (38 TU)
I No.
For invoicing and documentation using PQIS, enter the following coding:
Location (FES5)
96620
Remote control (hand-held transmitter)
Damage type (SA4)
1614
Function not as specified
References:
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester'
Technical Information '966200 Additional information about the "Porsche Diagnostic Key" (remote
control) in the event of complaints (86/17)'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
Jan 10, 2020
Page 4 of 4
AfterSales
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 122-G2D2B-02
Replacement Service Bulletin Number:
MFR Communication Date: 2020-01-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
- Bidirectional Control for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
- 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, EGR Learning, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
- Wide Compatibility CANFD & FCA
Autoauth: Compatible with GM, Ford, Toyota, Chrysler, Honda, Mazda, Nissan, Mitsubishi, Hyundai, KIA with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCA cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase. - Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time performance. Data logging/reporting is available for playback and further analysis.
- No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
- 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for Ford, Lincoln, Mazda, Global version for 100+ brand vehicles and 17 languages, no area limit, FCA AutoAuth
- OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
- Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
- 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
- 【Cost-effective Diagnostic Scan Tool】Lifetime updates without fee, No subscription fee required, No IP restrictions, Ediag Elite bluetooth scanner stands out. It can perform in-depth Full System diagnostics,15+ Reset Services, powerful Active Test, CANFD & FCA AutoAuth. Connect your phone via Bluetooth for diagnosis, providing a faster, smarter and smoother diagnostic experience. Easy to put in pocket, convenient to carry, keep track of the car's status anytime, anywhere. Best bang for your bucks.
- 【15+ Reset Service, Easy Problem Solving】 KINGBOLEN Ediag Elite obd2 scanner diagnostic scan tool comes with 15+ professional reset functions, including: Oil Reset, ABS Bleeding, Injector Code, SAS Reset, TPMS Reset, BMS Reset, AFS Reset, Sunroof Calibration, Brake Reset and more special functions in system diagnose menu. The ideal bluetooth scanner for mechanics and DIY enthusiasts, which can save unnecessary maintenance costs and significantly shorten repair time.
- 【Comprehensive Full Systems Diagnostic】 The Ediag Elite obd2 scanner bluetooth supports full system In-Depth diagnosis. It can read/clear fault codes, read real-time data/freeze frame, module information, and perform testing and reset functions for ECM, BCM, ABS, SRS, TPMS, TCM, BMS, SAS, A/C & RTM systems ect. It works with most car models after 1996, cover more than 150+ car brands. Supports 22 global languages for your convenience(EN, FR, ES, DE, IT, RU, PT, JP, TU...)
- 【Powerful Bidirectional Scan Tool & Active Test】 The obd2 code reader for Ediag Elite can perform real time active test that can send commands to the vehicle’s ECU to drive the actuators to work, such as turn on the radiator fan, modulate the throttle, open/close windows, etc. It can help you quickly find out the bad components and the cause of the fault, which can save you a lot of time. With BT 5.2 wireless connectivity, you can enjoy wireless diagnostics up to 33 feet.
- 【FCA AutoAuth & CANFD Compatibility】 Ediag Elite scan tool offers support with FCA Gateway Access, allowing you to perform protected functions on FCA vehicles, including Chrysler, Dodge, Jeep, Alfa Romeo, Fiat vehicles, etc.(Note:just allows you to access the FCA, but need to have your own FCA account) Supports the CAN-FD protocol, provide high-speed vehicle diagnostic communication and data transfer, working perfectly on GM vehicles produced after 2020, saving $100 to buy a CAN FD adapter.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.