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NHTSA ID Number: 10170876

Manufacturer Communication Number: SB1615

TSB/Document Date: 2020-02-03


Summary

Service Information: To change tie-rod arm fixation screws on trailing axle periodically. It has come to the attention of Van Hool that the tie-rod arm fixation screws on the trailing axle have a limited life due to high mechanical loads. For that reason these tie rod arm screws must be changed every 250,000 miles or every year (whatever comes first). The maintenance schedule in the Van Hool maintenance manuals for these vehicles will be modified in that way.


SE
ERVIC
CE BULLE
ETIN
SB1615
ADDRES
SSEES

: Owners and operators of Van H
Hool vehicle
es
ABC Cu
ustomer Carre and Partss Source

VEHICLE
E TYPE

: TD925U
US 10-wheeler

CONFIGURATION GROUP
G

: 12.14 Axxles – Trailing axle

BULLET
TIN TYPE

: Service informatio
on

DATE

: Januaryy 13th, 2020

SUBJECT

: To change tie-rod
d arm fixattion screw
ws on trailiing axle
periodically

TERMS & CONDITIIONS

: This serrvice bulletin
n does not e
entitle to anyy reimburse
ement.

INTRODUC
CTION:
e to the atte
ention of Va
an Hool that the tie-rod arm fixation
n screws on the trailing axle
It has come
have a limiited life due
e to high mechanical loa
ads. For tha
at reason the
ese tie-rod a
arm screwss must be
changed every 250,00
00 miles or every
e
year (whatever
(
ccomes first). The mainte
enance schedule in
ool maintenance manuals for these
e vehicles w
will be modiffied in that w
way.
the Van Ho
COMPONE
ENTS:
Kitt VH116574
411

Figure 1

VH refe
erence
10532
2496
11355
5423

D
Description
n
S
Screw M20x1.5x100 mm
m, grade 10.9
9
S
Screw M20x1.5x85 mm, grade 10.9

Quantity*
Q
2
2

e.
*Suited forr one vehicle

C
Continued on next page.
SB
B1615_USA_en_
_2020-01-13

Page 1 of 3

JOB QUAL
LIFICATION
N:
This job ha
as to be carrried out by a
an experien
nced automo
otive techniccian trained
d in suspenssions.
EQUIPMEN
NT CONDIT
TION:





Vehicle
e above insp
pection pit
Parking
g brake applied and eng
gine shut do
own
Switch off all syste
ems and turn
n off the batttery masterr switch
When w
working in th
he engine ccompartmen
nt, turn the starter
s
moto
or inhibitor sw
witch in the engine
comparrtment to the “starter m
motor disable
ed” position.
Install a “DO NOT OPERATE”” tag on the
e instrumentt panel
Read the entire procedure b
before startting to work.

W
WARNIN
NG!
O
Observe saffe shop prac
ctices at all ttimes.

PROCEDU
URE
Step
1

2
3

4

5
6
7

Action
Depressu
urize the hyd
draulic circu
uit of the trailing axle ste
eering syste
em (refer to "Mobil
Elektronikk steered tra
ailing axle: to
t depressu
urize hydrau
ulic circuit" in
n chapter 7..10 of
the mainttenance manual).
Remove tthe two scre
ews securin
ng the tie-rod
d arm to the
e steering knuckle.
Before insstalling the tie-rod arm again:
a. Checkk the tie-rod
d arm for da
amage. Change, if nece
essary.
b. Thoro
oughly clean
n the contacct faces of th
he tie-rod arrm and stee
ering knucklle, as
well a
as the screw
w head conta
act faces off the tie-rod arm. Remo
ove burrs, ru
ust and
paint runs.
Take a lo
ong and a sh
hort screw from the kit.
n the threads of the new
w screws wiith Loctite 7063.
a. Clean
b. Allow time to eva
aporate untill the surface
es are comp
pletely dry.
c. Applyy Loctite 243
3 to the scre
ew threads.
Install the screws (lon
ng one at the
e front, shortt one at the rear)
r
and ha
and-tighten.
Finally tig
ghten the sccrews with a torque of 5
550 ± 55 Nm
m (405 ± 40 ft.lbf) using
ga
torque wrrench.
Repeat stteps 2 up to
o and including 6 for the
e other tie-ro
od arm.

HELP DESK:
If there are
e any questio
ons, please
e call ABC Customer
C
Ca
are & Parts Source toll--free for guiidance on
1-877-427--7278. Liste
en for the wa
arranty prom
mpt and sele
ect that option.

C
Continued on next page.
SB
B1615_USA_en_
_2020-01-13

Page 2 of 3

DISCLAIM
MER:
The proced
dures contained herein are not excclusive. Van
n Hool cannot possibly know, evalu
uate, or
advise the transportatiion industryy of all conce
eivable wayys in which a procedure
e may be un
ndertaken
or of the po
ossible conssequences o
of each succh procedure
e. Other pro
ocedures may be as go
ood, or
better, depending upon the particular circumsstances invo
olved. Each
h carriereBay logo who
o uses the
proceduress herein must first satissfy itself thorroughly thatt neither the
e safety of itts employee
es or
agents, norr the safety or usefulne
ess of any products, will be jeopard
dized by anyy procedure
e
selected.

INFORMA
ATION HAN
NDLING:
Im
mportant sup
pplements a
and modifica
ations of tecchnical inforrmation not yet included
d
in the manual are communicated by means
m
of Service Bulletiins.

VA
AN HOOL C
CUSTOME
ER PORTA
AL:
Consult the Van
n Hool custo
omer portal for the latesst service documentatio
on. Beside tthe
maintenance manual, you will alsso find the operating
o
ma
anual and th
he spare pa
arts catalogu
ue of your
vehicle on the custom
mer portal. The custom
mer portal is accessible through ww
ww.vanhool..be, and
only with a code (passsword) from
m Van Hool. If you do no
ot have a pa
assword yet, request itt by using
t link on tthe Van Hoo
the
ol website.

SB
B1615_USA_en_
_2020-01-13

Page 3 of 3

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TSB/Document ID: SB1615

Replacement Service Bulletin Number:

MFR Communication Date: 2020-02-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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