Technical Bulletin 202
12.2019

Contents
Item

Subject

202.1

Electronic Systems Commissioning
Motorcycle Unlocking

and Daytona MOTO2™ 765

202.2

Electronic Systems Commissioning
Motorcycle Unlocking

and Rocket 3 GT, Rocket 3 R, Rocket 3 TFC

Technical Bulletin 202 Issue 1

Model Affected

1 of 12

Item:

202.1

Description:

Electronic Systems Commissioning and Motorcycle Unlocking

Model Affected:

Daytona MOTO2™ 765

Warning
Make sure the motorcycle is stabilised and adequately supported.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.

Warning
Failure to download the latest calibrations to the above model(s) may cause an unsafe riding condition
leading to loss of motorcycle control and an accident.

Warning
Always use Automatic Model Selection when downloading calibrations.
Manual model selection must only be used when attempting to restart an interrupted or failed download,
or if an incorrect model is detected by Automatic Model Selection.
Always ensure that the correct model is detected or selected before selecting a calibration for download
and never attempt to download calibrations listed for an incorrect model.
Downloading calibrations for an incorrect model will cause a dangerous riding condition which may lead to
loss of motorcycle control and an accident.

Caution
Do not interrupt or cancel calibration downloads before they have completed.
If a calibration download is cancelled or interrupted before it has completed, the Electronic Control Module
(ECM) will not operate in the normal way. This is because the operating system has been erased from ECM
memory and has not yet been fully replaced. Under these circumstances, it will not be possible to use
Automatic Model Detection when restarting the calibration download.
Turn the motorcycle ignition off for at least 60 seconds to allow the electronic systems to power down,
then restart the calibration download using Manual Model Selection.
If a calibration download fails to restart, it may be necessary to follow a specific recovery process.
Note:
•
•
•

The current password for all downloads can be found at www.triumphonline.net.
It is normal for DTCs to be stored after a download has completed. This is due to the download process
interrupting CAN communications between the ECMs.
After a download has completed, you will be prompted to check all ECMs for stored DTCs and erase
them as necessary. This must be completed after all downloads are finished.

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Description
The above motorcycle(s) are delivered in a locked condition. In this condition, the engine will not start. When
performing a Pre-Delivery Inspection on the above models, the motorcycle’s electronic systems must be
commissioned and the motorcycle unlocked before the engine can be started.
Dealers are requested to commission the electronic systems and unlock the motorcycle by performing the
following operations:
1.
Download the latest TFT Instrument calibration.
2. Download the latest Engine ECM calibration.
3. Unlock the Engine ECM.

Preparation
Download and install the latest version of the Triumph Diagnostic Tool to your computer as described in the
Triumph Diagnostic Tool Installation Guide. Triumph Diagnostic Tool Version 2019-06 or later is required to
complete this procedure.
Note:
•
•
1.
2.
3.
4.

5.

It can take up to 50 minutes to complete the system downloads necessary to commission the above
motorcycle.
Please take the following precautions to avoid accidental disruption of the calibration downloads
performed during this process.
If using a laptop computer to run the diagnostic software, make sure the laptop battery is fully
charged. Connect a charger to avoid draining the laptop battery.
Disable any sleep and screen saver settings. The PC/laptop must remain turned on and awake for the
duration of the process.
Make sure all other PC/laptop applications (including Internet browsers) are closed down.
Make sure the motorcycle battery is fully charged (battery voltage of at least 12.8 Volts). Connect an
approved battery charger (suitable for use with maintenance free batteries) to maintain the battery
charge during this process.
During calibration download, DO NOT do the following unless instructed to do so by the diagnostic tool:
• Turn the ignition OFF.
• Switch the engine stop switch to a different position.
• Disconnect the diagnostic interface.

Initial Steps
1.
2.
3.
4.
5.

Unpack the motorcycle as described in the Motorcycle Unpacking Guide.
Assemble the motorcycle as described in the Motorcycle Assembly Guide.
Ensure that the motorcycle battery is fully charged and installed as described in the service manual.
Remove the rider’s seat.
Connect the Triumph Diagnostic Tool to the motorcycle as described in the Triumph Diagnostic Tool
User Guide and turn the ignition switch ON.

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Instruments Calibration Download
Note:
•

The instrument calibration has a large file size and may include updates to the instrument graphics. It
can take up to 40 minutes for the TFT instrument downloads to complete.

1.

Switch the engine stop switch to the STOP (OFF) position.

2

1.
2.

2.

1

Engine stop switch
STOP (OFF) position

Download the latest instrument calibration as normal, using automatic model detection.

Note:
•
•
•
•

During the download, the instrument display will turn off and the red immobiliser/alarm LED will flash.
Multiple files are transferred during the download. The progress bar displayed on the diagnostic tool
may repeatedly rise from 0% to 100% as each file is downloaded.
Do not assume the download has completed when the instrument display turns back on. Always wait
for the Verifying Download screen to appear to confirm the download has successfully completed.
If the download is accidentally disrupted or does not complete for any reason, turn the ignition off for
at least 60 seconds then restart the download using Manual Model Selection. If the download fails to
restart normally, follow the recovery process detailed in Technical Bulletin 191.

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Engine ECM Calibration Download
1.

Switch the engine stop switch to the RUN (ON) position.

2

1.
2.

2.

1

Engine stop switch
RUN (ON) position

Download the latest engine ECM calibration as normal, using automatic model detection.

Note:
•

If the download is accidentally disrupted or does not complete for any reason, turn the ignition off for
at least 60 seconds then restart the download using Manual Model Selection.

Unlock the Engine ECM
1.

Unlock the engine ECM as described in the Triumph Diagnostic Tool User Guide.

Note:
•
•

There is a small delay while the instruments are checked for up-to-date calibrations.
The software will report if any calibrations are out of date and will prevent unlocking until the correct
calibrations are installed.
The unlock code can be found at www.triumphonline.net.

•

Final Steps
•
•
•
•
•

Check and erase all stored Immobiliser, Engine ECM and ABS DTCs.
Disconnect the Triumph Diagnostic Tool.
Refit the rider’s seat.
Check that the motorcycle can be powered ON and started using each key.
Set the instruments to display the correct language and units for your region, as described in the
Owners Handbook.

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Item:

202.2

Description:

Electronic Systems Commissioning and Motorcycle Unlocking

Model Affected:

Rocket 3 GT, Rocket 3 R, Rocket 3 TFC

Warning
Make sure the motorcycle is stabilised and adequately supported.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.

Warning
Failure to download the latest calibrations to the above model(s) may cause an unsafe riding condition
leading to loss of motorcycle control and an accident.

Warning
Always use Automatic Model Selection when downloading calibrations.
Manual model selection must only be used when attempting to restart an interrupted or failed download,
or if an incorrect model is detected by Automatic Model Selection.
Always ensure that the correct model is detected or selected before selecting a calibration for download
and never attempt to download calibrations listed for an incorrect model.
Downloading calibrations for an incorrect model will cause a dangerous riding condition which may lead to
loss of motorcycle control and an accident.

Caution
Do not interrupt or cancel calibration downloads before they have completed.
If a calibration download is cancelled or interrupted before it has completed, the Electronic Control Module
(ECM) will not operate in the normal way. This is because the operating system has been erased from ECM
memory and has not yet been fully replaced. Under these circumstances, it will not be possible to use
Automatic Model Detection when restarting the calibration download.
Turn the motorcycle ignition off for at least 60 seconds to allow the electronic systems to power down,
then restart the calibration download using Manual Model Selection.
If a calibration download fails to restart, it may be necessary to follow a specific recovery process.
Note:
•
•
•

The current password for all downloads can be found at www.triumphonline.net.
It is normal for DTCs to be stored after a download has completed. This is due to the download process
interrupting CAN communications between the ECMs.
After a download has completed, you will be prompted to check all ECMs for stored DTCs and erase
them as necessary. This must be completed after all downloads are finished.

Technical Bulletin 202 Issue 1

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Description
The above motorcycle(s) are delivered in a locked condition. In this condition, the engine will not start. When
performing a Pre-Delivery Inspection on the above models, the motorcycle’s electronic systems must be
commissioned and the motorcycle unlocked before the engine can be started.
Dealers are requested to commission the electronic systems and unlock the motorcycle by performing the
following operations:
1.