Campaign EA01 2036134/3

Campaign EA01

Transaction No.: 2036134/3

W12 Engine and Transmission Control Module Update (SC14/01)

Release date: Feb 12, 2016

Notes

Repair instructions

Technical background
New replacement software for the engine control modules and the transmission control module has been created to address
customer satisfaction issues concerning driveability.

As part of this software update both the engine control modules and the transmission control module require updating by
using Software Versions Management (SVM), all modules must be updated without interruption as detailed within the Work
section of this campaign, failure to update the engine and transmission control modules as detailed within this document
can incur driveability issues

IMPORTANT: Before commencing with this software update you must first clarify the part number and the software level of
the battery monitor control unit before carrying out this procedure, the following information details the next steps which
must be carried out depending on the part number of the unit and also the software level installed
Battery monitor control unit part number and software level information
Part number of the battery monitor
control unit fitted

Software
level

                            Action

3W3 915 181

0400

Replace original unit with 3W3 915
181B

3W3 915 181A

0540

Carry out (SC 13/21)

3W3 915 181A

0570

No further action is required commence
with this procedure

3W3 915 181B is fitted or (SC 13/21)
has been conducted

0570

No further action is required commence
with this procedure

Remedy
This Campaign must be carried out on all vehicles within the affected VIN range to ensure the latest specification engine
and transmission software is installed
The software update within this campaign has been devised to ensure all W12 engine derivative vehicles within the
specified VIN range have the latest level of software installed within the engine control modules and the transmission
control module.

Customer notification
Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles are repaired during
a service visit. You should also inform your new and used car sales departments so that the vehicles affected can have this
campaign applied immediately (and not just before sale).
NOTE: Ask the customer if the engine control modules have been modified in anyway (chip tuning)

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Explain to the customer that updates to the engine control modules can render the chip tuning ineffective or damage to the
control modules can occur.
Ask the customer to contact the tuning contractor to establish if a software update is possible
Inform the customer that if modifications have been carried out to the engine control module Bentley Motors or your own
company will not accept liability from damage by updating the software.
Should a customer decline to have the update performed because the vehicle has been chip tuned please make your TSC
aware by raising a DISS ticket of the chip tune, the VIN and (Chip tuning) information can then be saved for future
reference.
Normal Warranty policies are applicable

Warranty
Warranty Type                      710 or 790
Labour operation code       

01 29 00 06

Damage Service Number      EA01
Damage Code                       00 66
Criteria ID                             01
Time                                    60 Time Units

Parts
Not applicable

Parts supply
Not applicable

Parts despatch control
Not applicable

Repair instructions

Notes

Technical background
New replacement software for the engine control modules and the transmission control module has been created to address
customer satisfaction issues concerning driveability.

As part of this software update both the engine control modules and the transmission control module require updating by
using Software Versions Management (SVM), all modules must be updated without interruption as detailed within the Work
section of this campaign, failure to update the engine and transmission control modules as detailed within this document
can incur driveability issues

IMPORTANT: Before commencing with this software update you must first clarify the part number and the software level of
the battery monitor control unit before carrying out this procedure, the following information details the next steps which
must be carried out depending on the part number of the unit and also the software level installed
Battery monitor control unit part number and software level information
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Part number of the battery monitor
control unit fitted

Software
level

                            Action

3W3 915 181

0400

Replace original unit with 3W3 915
181B

3W3 915 181A

0540

Carry out (SC 13/21)

3W3 915 181A

0570

No further action is required commence
with this procedure

3W3 915 181B is fitted or (SC 13/21)
has been conducted

0570

No further action is required commence
with this procedure

Check
If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro), please also check Claim History in (SAGA
2).
A further completion check is the Campaign identification mark, which is a yellow paint mark on the engine oil dipstick tube
bracket (Figure 11) should none of the afore mentioned checks be evident please carry out the required work in accordance
with these instructions.

Control
All W12 derivative vehicles after VIN SCBFC7ZAXEC093902 have the latest level software installed at the time of
production.

Parts
Not applicable

Work
1.Ensure a suitable battery charger (VAS 5903 – Figure 1 or a charger with the same specification) is correctly connected to
the vehicle electrical system for the duration of this procedure – Refer to workshop manual Rep.Gr 27 – Batteries to charge

Figure 1

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Should an incorrect specification battery charger be used adequate voltage may not be maintained which can cause the
software update to stop whilst in progress which in extreme cases can result in possible control module replacement
Ensure you are connected to your on - line network - Broadband. Use a hardwire connection for software updates, Bluetooth
connections are not advised.
The hardwire connection must be done at this point before any part of this procedure is started
- Switch on the ignition, when performing software updates the ignition should not be switched on by the start/stop switch in
the centre console, always insert the key into the ignition barrel to switch on the ignition
-Connect the Bentley diagnostic tool VAS 5052A or later approved equipment, to the vehicle On Board Diagnostic (OBD)
socket
-From the Desktop launch the Offboard Diagnostic Information System Service by using the Diagstarter icon

-When prompted, select Offboard Diagnostic Information System Service (Figure 2) and follow all on screen prompts
CAUTION: Please ensure that the correct level of Offboard Diagnostic Information System Service is installed the level
should be 2.0.2 or higher

Figure 2
-Ensure the Using guided fault finding box is ticked (Figure 3) – follow all on screen prompts and allow the guided fault
finding control module sweep to complete

Figure 3
2. When requested to Make a SVM Target/Actual comparison? Please select No (Figure 4)

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Figure 4
-Once the Guided Fault Finding is complete, Select – Test plan as shown in Figure 5 Point A - Select own test as shown in
Figure 5 point B, (the overview of tests screen will now appear as shown in Figure 6)

Figure 5
-Referring to Figure 6 (Overview of tests screen) select + Software Version Management (SVM) a drop down box will now
appear as shown in Figure 7

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Figure 6
-Referring to Figure 7 – Select SVM – Problem related Hardware/Software Update (Point A)
-Select attach to test plan (Point B) then select Close (point C)

Figure 7
Referring to Figure 8 – Ensure the problem related Hardware/Software update is visible and highlighted as shown at Point A
-Select Perform test Point B and follow all on screen prompts

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Figure 8
3. Referring to Figure 9 Point A, enter the specific SVM code for the vehicle being worked please enter the following
reference chart for the correct code
CAUTION: The codes shown in Figures 9 and 10 should only be used on New Continental GT and GTC vehicles, for all
Flying Spur updates please follow the reference chart
Vehicle Type

SVM code to be used

Flying Spur

4W0W1214UPDATE01

New Continental GT and GTC

390W1214UPDATE01

-Select Apply Point B
- Once the vehicle specific code is entered, Select Yes as shown in Figure 10 and follow all on screen prompts

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Figure 9

Figure 10
-When requested, enter your GEKO user ID
-Follow all remaining on screen prompts to update the following control units

Engine Control Modules 1 and 2
Transmission Control Module
CAUTION: The update of Engine Control Modules 1 and 2 as well as the Transmission control Module takes approximately
5 - 10 Minutes to complete Do Not interrupt whilst the updates are taking place
-Follow all remaining on screen prompts until program end
-Use Guided Fault Finding in Offboard Diagnostic Information System to carry out a complete diagnostic sweep of the
vehicle, clearing any DTC’s generated as a result of performing this procedure.
NOTE: When the engine is started for the first time initially the tick over can be unstable, allow the engine to idle for a short
period of time (10 –15 seconds)
- Switch of the engine and remove the ignition key and restart the engine the tick over will now be as expected
4. Place a Yellow confirmation mark on the rear of the engine oil dipstick tube bracket (Figure 11)

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Figure 11

Identification
Yellow paint mark on the engine oil dipstick tube bracket (Figure 11)

Repair instructions   

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Notes