NHTSA ID Number: 10169388
Manufacturer Communication Number: TJ31543.9.0-2019
TSB/Document Date: 2019-12-16
Summary
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
P5(SPA)/P6(CMA) Software Download Guide
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 31543.9.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2019-11-01
2019-11-05
FUNC GROUP:
FUNC DESC:
3018
Software
Page 1 of 3
“Right first time in Time”
Attachment
File Name
SPA_CMA_SWDL_180514.pdf
File Size
0.2862 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
2XX
5XX
Steer
Model Year
2016-9999
2019-9999
Plant
Chassis range
-
Struc Week
Range
201505-999952
201746-999952
CSC Customer Symptom Codes
Code
3L
2V
Description
Technician information/Repair information/Not for warranty use
Technician information/Software/Vehicle communication/Not for warranty use
VST Operation Number
VST Operation Number
36004-2
98646-3
36007-2
09020-6
Description
Software control module downloading
Configuration test acc. to TJ
Applications download
Service 2.0 for WI-FI dealers
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2019 VOLVO CAR USA, LLC
Technical Journal 31543.9.0
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
PDS = Pre Delivery Service
VIDA = Vehicle Information and Diagnostics for Aftersales
* Service 2.0 information has been updated
Total Upgrade: Should be performed if there is a valid customer complaint or if directed to by a
Technical Journal or a Quality Bulletin. It is no longer necessary to perform Total Upgrade at every
service visit.
The customer complaint should be clearly stated in the repair text. Warranty claims without this
description may be rejected.
Service 2.0 Upgrade: Should be performed at a scheduled maintenance service when Total Upgrade is
not being used for a repair at the same retailer visit.
* Retailers will be reimbursed for ONE Service 2.0 software update per vehicle within a 12 month
period (refer to CPI 31-2019 for additional information).
PDS Upgrade: Should be performed at Retail Car Customer Delivery.
SERVICE:
See attached guide.
When necessary, refer to CPI 19-2016 and SMB 00-424 for warranty claim information when handling
repairs which require lengthy diagnostic and/or difficult software downloads.
IMPORTANT NOTE: Map and Voice control upgrades are no longer required as part of Total Upgrade
or Service 2.0 however it is recommended that they be upgraded for maximum customer satisfaction.
Map upgrades can NOT be claimed under warranty.
*Voice control database upgrades can only be claimed if there is a valid customer complaint as per TJ
33211
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3018. If
software download fails, assure that the log-file from VIDA is included in the report, and also that you
describe which step that failed.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 3
2019-11-05
SPA/CMA SW Guide
Connect battery charger & voltmeter.
Use VIDA
to confirm
battery State of Charge is over 70%
and positive current is entering the battery.
Is car
tagged for
any QB(s)?
Yes
Perform software
according to QB(s)
Refresh VIDA Upgrade list
Yes
Perform
PDS Upgrade
Is
Total/PDS Upgrade
still visible in list?
No
Is it a
new car
delivery?
Yes
Perform
Configuration
Test
No
No
Is there
a specific
customer
complaint?
Yes
Fault trace
with
TJs / VIDA
Check vehicle functionality
Perform any missing calibrations
Install/Update Map/Voice files if applicable,
see SPJ 29181
Install/Update Apps in the Download Center
No
Scheduled
maintenance
visit without
customer
Yes
Perform
Service 2.0
complaint?
- Courtesy Upgrade C10006, 31483274, then 31483275, see TJ 30991
Before Courtesy Upgrade
TJ 31543
-
QB 39816: 31483300 (XC90), 31682450 (S90/V90/V90CC)
-
QB R89702: 31483292 (Panoramic Sun Roof Switch SW)
-
QB 39820: 31678916 (T8 ERS)
-
QB 39835: 31483292 (XC90), 31654144 (S90/V90/V90CC) (VCM)
-
DTC IHU-U130B87 (LIN BUS #19) may be present after an
Upgrade and can be ignored.
-
Some functions, such as the climate system, may not resume
normal operation until the car has been locked for 15 minutes.
After Courtesy Upgrade
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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TSB/Document ID: TJ31543.9.0-2019
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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