39.

Select OK.

Figure 23

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40.

Enter your username and password, and then select Submit.

Figure 24

41.

Wait for the data transfer to complete (Figure 26) and then select Next.

Figure 25

Figure 26

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42.

Follow the on-screen instructions, and then select Next.

Figure 27
43.

Erase all DTCs.


44.

Follow the on-screen instructions to erase the DTCs by turning the ignition OFF and then ON, and
then wait for the erase to complete.

Confirm the before and after part numbers are different, and then select Next.

XXXXXXXXXX
XXXXXXXXXX

XXXXXXXXXX XXXXXX

Figure 28

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WRITE THE CONFIGURATION FROM SAVED DATA (From Read/Save)
45.

Select Re/programming, Configuration.

Figure 29

46.

Read the on-screen Precaution and select Confirmed instruction on the lower left side of the screen.

47.

Select Next.

Figure 30

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48.

Confirm the correct vehicle information is populated, and then select Confirm.

XXXXXXXXXX XXXXXX

Figure 31

49.

Confirm the correct Saved Data Detail, and then select Confirm.

XXXXXXXX

XXXXXXXXXX XXXXXX

Figure 32

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50.

Use the arrows to confirm all Setting Values, and then select OK.

Figure 33

51.

Wait for the data transfer to complete, and then select End.

Figure 34

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WRITE CONFIGURATION MANUALLY (Manual Selection)

52.

Select Re/programming, Configuration.

Figure 35

NOTE: C-III plus screens for steps 53-55 are not shown.
53.

Confirm the on-screen instructions, and then select Next.

54.

Confirm the vehicle details, and then select Confirm.

55.

Confirm the correct VIN is populated, and then select Confirm.

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56.

Select MULTI AV.

Figure 36

57.

Select After ECU Replacement under the VEHICLE CONFIGURATION section.

Figure 37

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58.

Select Manual selection.

Figure 38
59.

Use the drop down menu to select the values that were written down in step 16 on page 7.
HINT:
 Use the arrows to scroll to any additional pages.
 The selections shown may not reflect the features of your vehicle.

60.

Select Next.

Figure 39

Figure 40

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61.

Confirm the correct setting values, and then select OK.
HINT: Use the arrows to scroll to any additional pages.

Figure 41

62.

Figure 42

Select End after the configuration has been successfully written.

Figure 43

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WRITE THE VIN FROM SAVED DATA (From Read/Save)
HINT:
 If the VIN data was saved using steps 1 - 7, continue to step 63.
 If the VIN data was NOT saved using steps 1 - 7, skip to step 69 on page 27.
63.

Select Diagnosis (One System).

Figure 44

64.

Select MULTI AV.

Figure 45

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65.

Select the Work support tab.

66.

Select WRITE VIN (SAVED DATA).

67.

Select Start.

Figure 46

68.

Confirm the correct VIN is displayed, and then select Start.

XXXXXXXXXX XXXXXX

Figure 47

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WRITE THE VIN MANUALLY (Manual Input)
69.

Select Diagnosis (One System).

Figure 48

70.

Select MULTI AV.

Figure 49

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71.

Select the Work support tab.

72.

Select WRITE VIN (MANUAL INPUT).

73.

Select Start.

Figure 50
74.

Manually type the VIN into the fields shown below.
HINT: The VIN must be entered two times.

75.

Select Start.

XXXXXXXXXX XXXXXX
XXXXXXXXXX XXXXXX

Figure 51

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76.

Follow the on-screen instructions to verify the VIN was written successfully.


The VIN should now populate in the field shown below.

Figure 52

77.

Select End.

XXXXXXXXXX XXXXXX

Figure 53

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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace AV Control Unit – Q50 Auto

PFP

Replace AV Control Unit – Q60 Auto

Replace AV Control Unit – Q50 Manual

SYM

(1)

Replace AV Control Unit – Q60 Manual

FRT
1.9
1.9
1.5

ZE
RX8TAA

Replace AV Control Unit – QX50 Manual
Replace AV Control Unit – QX80 Manual
(1)

DIA

RX8SAA

Replace AV Control Unit – QX50 Auto
Replace AV Control Unit – QX80 Auto

OP CODE

32

1.7
1.9
1.9
1.6
1.7

Reference the electronic parts catalog and use the Navigation Control Assembly (25915-*****) as the
Primary Failed Part (PFP).

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

November 26, 2019

ITB19-042

DESCRIPTION
Original bulletin published

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