Technical Service Bulletin

87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement

Transaction No:

2043704/11

Release date:

11/4/2019

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

All

2009-2020

All

All

All

All

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2043704/11

11/4/19

87-18-10

To include additional
models and model year
applicability.

2043704/10

8/27/18

V871810

To include additional
models and model year
applicability.

2043704/9

1/26/18

V871804

To update W.I.S.E.
warranty process.

2043704/1

5/25/16

V871606

Original publication.

This bulletin applies to any repair that requires replacement of the air conditioning compressor.

Technical Background
Any replacement of A/C compressors-regardless of the reason for failure must have the following
performed and recorded with the warranty claim.
 ODIS GFF cooling performance test plan.
 RobinAir or Mahle print out of the recovered refrigerant volume.
 RobinAir or Mahle print out of the flush procedure.
Note:
The refrigerant flush procedure must be performed before installing a new compressor. All documentation
is mandatory and without exception should be submitted through the GFF paperless and WISE for
reimbursement. See warranty section for more information on uploading information in WISE).

Production Solution
Not applicable.
Page 1 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement

Transaction No:

2043704/11

Release date:

11/4/2019

Service
1. Before replacing the A/C compressor perform the ODIS A/C Performance Test.
Note:
The A/C performance test is located in different locations and may be titled differently for different vehicle
car lines. Pictures below are examples only.

Figure 1: AC Performance test CC, Tiguan, Golf, Golf SportWagen, Jetta SportWagen, Jetta, New
Beetle, NBC
 Select Guided Functions from 08 A/C heating electrical control module.
 Select Check cooling performance from the Guided functions menu and select perform (Figure 1).

Page 2 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement

Transaction No:

2043704/11

Release date:

11/4/2019

Figure 2: A/C Performance test, Passat NMS.
 Select the Test Plan tab from 08 A/C heating electrical control module.
 Select self-test and locate the Check cooling performance test under the following sub menus.
 Passat: Body/ Heating Ventilation-Air Conditioning/01 Systems Capable of self-diagnosis/08 Air
Conditioning-Heating Electronics/08 Subsystems marginal condition.
2. Follow prompts and complete the test plan.
3. Test result next steps,
 If A/C performance test returns with no malfunctions, then no repairs are needed. The system is
operating properly.
 If A/C performance test returns a malfunction, perform diagnosis and repair the system as needed.
Note:
All other applicable bulletins apply.
See TB 2043893 for information on required documentation of recovered refrigerant volume, and
Technical bulletins 2019947 (R134) and 2049039 (R1234yf) for proper cleaning of the refrigerant
circuit.

Page 3 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement

Transaction No:

2043704/11

Release date:

11/4/2019

Warranty
Note:
Claim the time units accumulated from the GFF function test. Time units not to exceed a maximum of 100
TU. All documentation is mandatory and without exception and should be submitted through the GFF
paperless and WISE for reimbursement. For information on uploading documents and pictures in WISE,
go to WISE > Resource Center > Dealer Processes & Guide, select pdf file: Wise Operations Section –
Doc-IT Technical Bulletin Uploading Process Job Aid.

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year

Eng. Code

Trans. Code

All

2009-2020

All

All

VIN Range From VIN Range To
All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)
Damage

Service Number:

HST

Damage Location

--

--

Code
8734

0010

Causal Part: Select Labor Operation

01500000
Diagnostic Time 4)

GFF Time expenditure

01500000 = Actual GFF printout
- 100 TU max.

Road Test

01210002 = 00 TU

YES

NO
01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2043704” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.
Page 4 of 5

© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement

Transaction No:

2043704/11

Release date:

11/4/2019

Required Parts and Tools
No special parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)
or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 5 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.