Ferrari North America
Technical Information

Date:
Bulletin #:
Campaign #:
Supersedes:
Section:

November 2019
2622
3

This Technical Information Cancels and Replaces
the previous TI 2389 of March 2017

Model Type:

Model Year:
All
Subject:
Managing DCT gearbox faults
Please find enclosed the correct procedure for diagnosing, managing and resolving
malfunctions of the DCT gearbox (oil leaks, electric faults, noise), in relation to the type of
malfunction encountered.

PRE-DIAGNOSIS (BEFORE OPENING THE ROL)
Oil Leakage
In cases of oil leakage from the DCT gearbox, proceed as follows:
 Take a PHOTO of the leak on the gearbox and a PHOTO of the flat undertray, if
covered with oil;
 Clean the leak area thoroughly with heptane and lint-free clean cloths;
 Apply leak detection powder to the area of the gearbox where the leak was noted;
 Test drive the vehicle for 10 Km;
 Check for the leak again upon returning to the workshop. If the leak still exists, identify
the zone affected by the leak, referring to numbered zones in the following drawings.
 Take new PHOTOS of the leak, and then attach the photos and compile the specific
field in the “DCT Gearbox Pre-Diagnosis Form” included in this document.

© 2019. Ferrari North America, Inc.
Technical Department
www.ferrari.com

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA.

Ferrari North America
Front View

Left Hand Lateral View

28

29

31
2

© 2019. Ferrari North America, Inc.
Technical Department
www.ferrari.com

TI-2622

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA.

Ferrari North America
Right Hand Lateral View

Top View

3
© 2019. Ferrari North America, Inc.
Technical Department
www.ferrari.com

TI-2622

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA.

Ferrari North America
Bottom View

Rear View

4
© 2019. Ferrari North America, Inc.
Technical Department
www.ferrari.com

TI-2622

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA.

Ferrari North America
- IMPORTANT Follow the instructions given in Technical Information 2612 in relation to the type of
leak. Open an ROL, attaching the “DCT Gearbox Pre-Diagnosis Form” included in this
document, and follow the instructions given in the respective Technical Information.

NCR ECU errors
In the event of a DCT gearbox malfunction, connect the DEIS tester to the diagnostic socket
and read the errors stored in the memory of the NCR ECU.
Follow the instructions given by the DEIS Intelligence to rule out any faults outside the
gearbox.
If it is certain that the problem is attributable to the DCT gearbox, locate the error code
read in the following list and enter it in the relative space in the “DCT Gearbox PreDiagnosis Form” included in this document.

- IMPORTANT For problems attributable to malfunctions of the SAP and CCP, refer to:
•
•

Technical Information 2619 for the SAP;
Technical Information 2620 for the CCP.

Open an ROL, attaching the “DCT Gearbox Pre-Diagnosis Form” included in this
document, and follow the instructions given in the respective Technical Information.

- IMPORTANT For problems attributable to malfunctions of the gearbox speed sensor, refer to
Technical Information 2621. Open an ROL, attaching the “DCT Gearbox Pre-Diagnosis
Form” included in this document, and follow the instructions given in the respective
Technical Information.

5
© 2019. Ferrari North America, Inc.
Technical Department
www.ferrari.com

TI-2622

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA.

Ferrari North America
Noise
In cases of verified noise from the gearbox/differential, compile the relative fields in the
“DCT Gearbox Pre-Diagnosis Form” from page 16 to 18 in this document.

- IMPORTANT Open an ROL, attaching the “DCT Gearbox Pre-Diagnosis Form” included in this document.

Thank you for your cooperation

6
© 2019. Ferrari North America, Inc.
Technical Department
www.ferrari.com

TI-2622

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA.

DTC codes relative to SAP and CCP
DTC read on
NCR
P0710
P0711
P0726
P0727
P0728
P0746
P0747
P0748
P0751
P0752
P0753
P0756
P0757
P0758
P0761

Description of DTC
EVEN (2) clutch oil
temperature sensor, too
low
EVEN clutch (2) oil
temperature sensor, too
high
Engine speed, too high
Engine speed, too low
No engine speed signal
ODD clutch (1) electric
command signal, too
low
ODD clutch (1) electric
command signal, too
high
ODD clutch (1) electric
command signal, no
signal
Actuator A activate
signal, too low
Actuator A activate
signal, too high
Actuator A activate
signal, no signal
Actuator B activate
signal, too low
Actuator B activate
signal, too high
Actuator B activate
signal, no signal
Actuator C activate
signal, too low

Technical Service Department
Page 7 of 18

Fault

DTC read on
NCR
Component
involved

Electrical fault in EVEN clutch oil
temperature sensor.

CCP

Electrical fault in EVEN clutch oil
temperature sensor.

CCP

Electric fault in engine speed sensor.
Electric fault in engine speed sensor.
Electric fault in engine speed sensor.

CCP
CCP
CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.
Electric/mechanical fault in ODD
gear clutch solenoid valve.
Electric/mechanical fault in gear
selector solenoid valve A.
Electric/mechanical fault in gear
selector solenoid valve A.
Electric/mechanical fault in gear
selector solenoid valve A.
Electric/mechanical fault in gear
selector solenoid valve B.
Electric/mechanical fault in gear
selector solenoid valve B.
Electric/mechanical fault in gear
selector solenoid valve B.
Electric/mechanical fault in gear
selector solenoid valve C.

P0762
P0763
P0766
P0767
P0768
P0771
P0772

CCP
P0773
CCP
SAP
SAP

P0776
P0777

SAP
SAP
SAP

P0778
P0796

SAP
SAP

P0797

Description of DTC

Fault

Actuator C activate
signal, too high
Actuator C activate
signal, no signal
Actuator D activate
signal, too low
Actuator D activate
signal, too high
Actuator D activate
signal, no signal
ODD/EVEN selector
command signal, too
low
ODD/EVEN selector
command signal, too
high
ODD/EVEN selector
command signal, no
signal
EVEN clutch (2) electric
command signal, too
low
EVEN clutch (2) electric
command signal, too
high
EVEN clutch (2) electric
command signal, no
signal
ODD clutch (1)
lubrication command
signal, too low

Electric/mechanical fault in gear
selector solenoid valve C.
Electric/mechanical fault in gear
selector solenoid valve C.
Electric/mechanical fault in gear
selector solenoid valve D.
Electric/mechanical fault in gear
selector solenoid valve D.
Electric/mechanical fault in gear
selector solenoid valve D.

ODD clutch (1)
lubrication command
signal, too high

Component
involved
SAP
SAP
SAP
SAP
SAP

Electric/mechanical fault in gear
selector solenoid valve E.

SAP

Electric/mechanical fault in gear
selector solenoid valve E.

SAP

Electric/mechanical fault in gear
selector solenoid valve E.

SAP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
clutch lubrication solenoid valve.

CCP

Electric/mechanical fault in ODD
clutch lubrication solenoid valve.

CCP

DTC read on
NCR
P0798
P0841
P0842
P0843
P0846
P0847
P0848
P084B
P084C
P084D
P0933
P0934
P0935
P0938

P0939

Description of DTC
ODD clutch (1)
lubrication command
signal, no signal
ODD clutch (1)
pressure sensor signal,
invalid signal
ODD clutch (1) clutch
pressure sensor, too
low
ODD clutch (1) clutch
pressure sensor, too
high
EVEN clutch (2)
pressure sensor signal,
invalid signal
EVEN clutch (2) clutch
pressure sensor, too
low
EVEN clutch (2) clutch
pressure sensor, too
high
EDIFF pressure sensor,
no signal
EDIFF pressure sensor,
too low
EDIFF pressure sensor,
too high
Hydraulic pressure
sensor, invalid signal
Hydraulic pressure
sensor, too low
Hydraulic pressure
sensor, too high
Radiator outlet /
gearbox inlet oil
temperature sensor, no
signal
Radiator outlet /
gearbox inlet oil
temperature sensor, too
low

Technical Service Department
Page 8 of 18

Fault

Component
involved

DTC read on
NCR

Electric/mechanical fault in ODD
clutch lubrication solenoid valve.

CCP

Electric fault in ODD clutch
pressure sensor.

CCP

Electric fault in ODD clutch
pressure sensor.

CCP

Electric fault in ODD clutch
pressure sensor.

CCP

Electric fault in EVEN clutch
pressure sensor.

CCP

P0948

Electric fault in EVEN clutch
pressure sensor.

CCP

P0960

Electric fault in EVEN clutch
pressure sensor.

CCP

P0962