NHTSA ID Number: 10168589
Manufacturer Communication Number: WUE-90R
TSB/Document Date: 2019-12-02
Summary
"Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."
bracket as shown.
8) Thread the brake lamp switch into the adjusting nut clockwise
until it stops. Do not over-tighten the switch. Remove the special
tool.
IMPORTANT NOTES:
•
Apply a small amount of the special grease on both
the snap pin and NEW clevis pin to prevent wear.
•
Make sure the NEW clevis pin is inserted in the
proper direction (toward the column) as shown in
the illustration.
•
If the holes of the brake pedal and operating rod
clevis do not align, turn the brake lamp switch
counterclockwise while pulling up the brake pedal
to keep the adjusting nut “locked” in position.
Reposition the brake pedal as necessary until the
holes align. Once aligned, tighten the Lock nut
with your fingers to keep the switch in position.
9) Using the NEW clevis pin from the kit, re-connect the brake pedal to the operating rod and
install the snap pin.
10) Adjust the brake lamp switch following the procedure below:
•
Turn the brake lamp switch clockwise while pulling up the brake pedal until the tip of the
switch contacts to the brake pedal stopper.
Continued...
Bulletin Number: WUE-90R; Revised: 11/08/19
Page 6 of 11
•
Determine the exact position where the brake lamp switch contacts the stopper by watching
the brake pedal begin to move. Call this the “Zero Point”. A “feel” will develop over time
for determining this switch position.
•
Put a small mark on the brake pedal bracket and the brake
lamp switch body for “Zero Point” reference. TIP: use the
corner of the switch for reference to make the adjustment
procedure easier.
•
With the switch at the Zero Point, turn it 1.5 turns COUNTERCLOCKWISE then “snug” the
Lock nut to hold this initial adjustment.
•
Re-connect the conversion harness to the switch and vehicle harness.
•
Re-connect the negative battery terminal but DO NOT turn on the ignition.
•
Adjust the steering wheel position.
›› Tilt position: All the way DOWN.
›› Telescopic position: All the way IN.
•
Apply a small piece of tape to the steering wheel at the 6:00 position (Fig. 1). Use a
fine-point pen or sharp pencil to make a thin line (Fig. 3) below. IMPORTANT: To avoid
possible damage to the steering wheel cover, use a tape with enough adhesive strength to
keep it attached while measuring and remove it as soon as possible. Blue painter’s tape or
other low adhesive, residue-free tape is recommended.
•
“Hook” the end of a tape measure to the end of the brake pedal as shown below.
NOTE: The up-down position (Fig. 2, blue line) of the tape measure on the brake pedal is
critical for making consistent measurements.
•
SLOWLY depress the brake pedal until the brake lights illuminate. Measure the brake
pedal stroke (distance from “free” position to stop light ON position) following the reference
pictures below.
The pedal stroke specification for these models is 4mm to 6mm.
•
If the measurement is within the standard value (4 mm - 6 mm), proceed to 11) below and
secure the conversion harness as described in 12) below.
•
If the measurement is out of standard value (less than 4 mm or more than 6 mm), repeat this
step and CAREFULLY re-adjust the brake lamp switch position as necessary to achieve the
standard value.
Continued...
Bulletin Number: WUE-90R; Revised: 11/08/19
Page 7 of 11
Fig. 1
Fig. 2
Fig. 3
11) Tighten the Lock nut to 8.0 Nm (5.9 ft. lbs.) and re-check the measurement to confirm it is still
within specification. Repeat 10) above if needed.
12) Once final confirmation of the adjustment is complete, secure the conversion harness to the
vehicle harness with electrical tape.
13) If equipped, disconnect the negative battery cable again before re-installing the knee airbag
module. Otherwise, reassemble the interior trim components in reverse order of removal.
14) Reconnect the negative battery cable and tighten to 6Nm (4.4 ft. lbs.).
NOTE: If (where applicable) the Airbag light comes on and a DTC for the driver’s knee airbag
module is stored, always confirm the module has been fully reconnected and clear the memory
before releasing the vehicle.
15) Reset the customer’s radio station presets and Navigation favorites (where applicable).
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support.
WUE-90
Additional labels are available through normal parts ordering channels. The part number is
MSA6P1302, which comes as one sheet of 20 labels.
Continued...
Bulletin Number: WUE-90R; Revised: 11/08/19
Page 8 of 11
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers
may submit claims through Subarunet.com.
Labor Description
Labor Operation #
Labor Time
Fail Code
Claim Type
WUE-90 BRAKE LAMP SWITCH REPLACEMENT
183-821
0.5
WUE-90
RC
REMINDER: The grease part number required for claim submission purposes is SOA635155.
This recall repair may be eligible to be performed at an alternate repair site—for example, a
customer’s home or place of business, or at an auction—and not at the retailer’s main service facility.
Repairs performed at an alternate repair site are subject to the requirements of Section 13.10 of the
Claims Policies and Procedures Manual. These requirements will be strictly enforced. Please contact
the SOA Claims Helpline if you have questions about the policy.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Continued...
Bulletin Number: WUE-90R; Revised: 11/08/19
Page 9 of 11
OWNER NOTIFICATION LETTER
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN below
Subaru
of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Subaru Safety Recall WUE-90
NHTSA Recall ID 19V-149
April 2019
Dear Subaru
Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain
2013-2017 model year Crosstrek vehicles, 2014-2016 model year Forester vehicles, 2008-2016 model year
Impreza (4-door) vehicles, 2012-2016 model year Impreza (5-door) vehicles, and 2008-2014 model year WRX (4door) vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
Due to a potential defect in the brake lamp switch in your vehicle, the rear brake lamps may not illuminate as
intended while braking. Brake lights that do not illuminate properly will not alert other drivers that the vehicle is
slowing or stopping, increasing the risk of a crash.
In the event of a brake lamp switch failure, the brakes on your vehicle would not be affected. Secondary
braking functions, however, such as ABS, VDC, and EyeSight® (if equipped), could be affected. In the event of a
failure, the warning light(s) associated with these secondary braking functions will illuminate.
Depending on the vehicle model, the brake lamp switch functions affected by this condition may include the
following:
• Rear brake lamp illumination
•
Shifting a vehicle equipped with an automatic transmission out of ‘Park’
•
Starting a vehicle equipped with push-button ignition
•
Anti-lock Brake System (ABS) functionality
•
•
Vehicle Dynamics Control (VDC) functionality
EyeSight® Driver Assist operation
WHAT YOU SHOULD DO
You should immediately contact any authorized Subaru retailer (dealer) for an appointment to have the brake
lamp switch replaced in your vehicle for free.
If your vehicle exhibits a problem related to any of the brake lamp switch functions listed above, please contact
your Subaru
retailer immediately for assistance.
To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative
transportation options.
WHAT SUBARU
WILL DO
Subaru will replace the brake lamp switch in your vehicle with a remedied one, at no cost to you.
Continued...
Bulletin Number: WUE-90R; Revised: 11/08/19
Page 10 of 11
HOW LONG WILL THE REPAIR TAKE?
The time to replace the brake lamp switch is approximately 30 minutes. However, your retailer can provide you with
a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for
a longer period of time.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information
is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require
you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please update this information online at www.subaru.com, select
‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru
retailer in your area would
charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage
at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing
address and telephone number to the address listed below.
Subaru of America, Inc.
Customer-Retailer Services Department, Attention: WUE-90 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt
to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be
completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wue90.service-campaign.com.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select “Contact Us”
•
By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
•
By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to:
https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey
Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your
vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action
in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience
this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
Bulletin Number: WUE-90R; Revised: 11/08/19
Page 11 of 11
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Ideal for hydraulic and disc brakes
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
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TSB/Document ID: WUE-90R
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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