NHTSA ID Number: 10168540
Manufacturer Communication Number: T-SB-0003-19_Rev
TSB/Document Date: 2019-12-02
Summary
TSB:REVISION NOTICE October 23, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0234-17. ? The Introduction and Software Update Procedure sections have been updated. Service Bulletin No. T-SB-0234-17 is obsolete and any printed versions should be discarded. Some 2016 model year vehicles equipped with Entune? Audio (version UU.11.13), Entune? Audio Plus (version EU.20.21) or Entune? Premium Audio (CU.20.22) or older may exhibit one or more of the following conditions: ? Bluetooth audio information is missing from instrument cluster MID ? Long street names are not indicated when using turn-by-turn directions ? Abnormal navigation routing ? Toyota
Park Assist Settings button displays in the Settings menu ? System is unable to call phone numbers with ? present in the number ? System is unable to send SMS via the Quick Message feature ? Abnormal Bluetooth audio playback when inserting and removing the iPhone USB cable from the USB port ? System is unable to play audio from iPhone connected via USB when two phones are connected via Bluetooth at the same time ? Browse button operates intermittently in Bluetooth Audio ? Screen flickers when switching between day and night modes ? Abnormal Pandora Internet Radio operation when switching between two iPhones ? Unit reboots intermittently ? Diagnostic Trouble Code (DTC) U1110 or B15E6 is present ? Diagnostic screen displays intermittently ? Weather Map is inoperative ? ?Unable to connect to server? displays when using voice recognition and searching for ?IHOP? ? Panoramic view monitor operates abnormally
100639
100638
100637
100873
© 2019 Toyota Motor Sales, USA
T-SB-0003-19
Rev1
January 4, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
2. Perform steps 7 – 11 and verify the latest software needs to be installed.
Is the software up to date?
YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
NO — Continue to step 3.
3. Insert the USB flash drive into the vehicle USB port.
4. Start the engine.
5. When the Select Audio Source screen
displays, continue to the next step.
Figure 2.
6. When the USB source icon highlights and
displays the USB name with the icon,
continue to the next step.
Figure 3.
© 2019 Toyota Motor Sales, USA
Page 9 of 16
T-SB-0003-19
Rev1
January 4, 2019
Page 10 of 16
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
7. Go to the Setup screen.
A. For Entune™ Audio:
Press the Setup button on the panel.
Figure 4.
1
2
3
4
1
Corolla
3
Camry, Camry HV
2
RAV4, RAV4 HV
4
Prius C
© 2019 Toyota Motor Sales, USA
T-SB-0003-19
Rev1
January 4, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
B. For Entune™ Audio Plus/Entune™ Premium Audio:
(1) Press the Apps button on the left or right of the panel.
Figure 5. Camry, Camry HV, Corolla,
RAV4, RAV4 HV
Figure 6. Prius C
Figure 7.
NOTE
If the Entune™ pop-up displays, select Ok.
(2) Select Setup on the Apps screen.
8. Select General on the Setup screen.
Figure 8.
Figure 9.
© 2019 Toyota Motor Sales, USA
Page 11 of 16
T-SB-0003-19
Rev1
January 4, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
9. Select Software Update from the list on the
Figure 10.
General Settings screen.
HINT
Scroll down the list until
Software Update displays.
Figure 11.
10. Select Update on the
Software Update screen.
Figure 12.
NOTE
If software is detected properly, a
“New Software was found.” pop-up will display.
© 2019 Toyota Motor Sales, USA
Page 12 of 16
T-SB-0003-19
Rev1
January 4, 2019
Page 13 of 16
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
11. Verify that the NEW software is up to date
on the Software Update screen.
Figure 13.
Table 1. Software Version Information
ENTUNE™ AUDIO
TYPE
CURRENT
VERSION
NEW VERSION
Operating
System
UU.11.34
Device Driver
UU.11.34
UU.11.34
Audio
Navigation
Bluetooth
GUI
UU.10.48
UU.11.06
UU.11.08
UU.11.13
UU.11.16
UU.11.17
UU.11.19
UU.11.27
–
UU.11.34
UU.11.34
Middleware
UU.11.34
Kernel
UU.11.34
Voice
Recognition
UU.11.34
12. Select Update Software on the
Software Update screen.
ENTUNE™ AUDIO PLUS
CURRENT
VERSION
EU.10.68
EU.20.05
EU.20.08
EU.20.21
EU.20.25
EU.21.01
EU.22.04
EU.22.06
EU.22.15
EU.20.14
EU.20.17
EU.22.19
EU.22.39
EU.32.39
NEW VERSION
CURRENT
VERSION
NEW VERSION
EU.22.46 or
EU.32.46
–
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
EU.22.46 or
EU.32.46
EU.22.46 or
EU.32.46
EU.22.46 or
EU.32.46
EU.22.46 or
EU.32.46
EU.22.46 or
EU.32.46
EU.22.46 or
EU.32.46
EU.22.46 or
EU.32.46
Figure 14.
© 2019 Toyota Motor Sales, USA
ENTUNE™ PREMIUM AUDIO
CU.10.71
CU.20.05
CU.20.08
CU.20.14
CU.20.17
CU.20.22
CU.20.26
CU.22.04
CU.22.06
CU.22.15
CU.22.19
CU.22.39
CU.32.39
CU.22.44 or
CU.32.44
CU.22.44 or
CU.32.44
CU.22.44 or
CU.32.44
CU.22.44 or
CU.32.44
CU.22.44 or
CU.32.44
CU.22.44 or
CU.32.44
CU.22.44 or
CU.32.44
T-SB-0003-19
Rev1
January 4, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
13. Select Yes on the “Would you like to start the
software update?” pop-up.
Figure 15.
Figure 16.
NOTE
Entune™ Audio Plus ONLY: Select the left box
on the “This preset is currently empty. Would
you like to save [XXXX] as a preset?” pop-up.
14. This unit will begin installation.
Figure 17.
NOTE
Do NOT turn off ACC before the software is
ready for updating.
© 2019 Toyota Motor Sales, USA
Page 14 of 16
T-SB-0003-19
Rev1
January 4, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
15. When “The software is ready for updating”
displays, cycle the ignition OFF, wait 30
seconds, then cycle the ignition ON again.
Figure 18.
16. Wait for the audio system to complete the
software update.
Figure 19.
NOTE
Do NOT turn off ACC before the next Toyota
logo screen displays.
When the Toyota logo screen displays, the
update is complete.
Figure 20.
17. Remove the USB flash drive from the vehicle USB port.
18. When the the Select Audio Source screen
displays, continue to the next step.
Figure 21.
© 2019 Toyota Motor Sales, USA
Page 15 of 16
T-SB-0003-19
Rev1
January 4, 2019
Page 16 of 16
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
19. Perform steps 7 – 10 of the Software Update Procedure to re-enter the
Software Update screen.
20. Verify that the software information is updated on the Software Update screen.
Table 2. New Software Version Information
TYPE
ENTUNE™ AUDIO
M/D/Y
ENTUNE™
AUDIO PLUS
M/D/Y
ENTUNE™
PREMIUM
AUDIO
NEW VERSION
NEW VERSION
NEW VERSION
Boot
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
Voice
Recognition
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
GUI
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
Audio
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
UU.11.34
–
Device Driver
UU.11.34
Kernel
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
Operating
System
UU.11.34
EU.22.46 or
EU.32.46
–
Middleware
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
Power
UU.11.34
EU.22.46 or
EU.32.46
CU.22.44 or
CU.32.44
Updated
Date
(If no GPS
signal, date
may NOT be
accurate)
M/D/Y
EU.22.46 or
EU.32.46
CU.22.44 or
Updated
Updated
CU.32.44
Date
Date
(If no GPS CU.22.44 or
–
(If no GPS
signal, date CU.32.44
signal, date
may NOT
EU.22.46 or be accurate) CU.22.44 or may NOT
CU.32.44 be accurate)
EU.32.46
21. If this bulletin is being applied for contact images missing, delete all Bluetooth® pairings, then
re-pair all devices.
© 2019 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0003-19_Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2019-10-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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