NHTSA ID Number: 10167644
Manufacturer Communication Number: PB87-R89707-2016
TSB/Document Date: 2019-11-12
Summary
Parts Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 XC90 & S90
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Parts Bulletin
TITLE:
Recall R89707: Air Conditioning Drain Hose
Model Year 2016 XC90 & S90
GROUP:
CAT/NO:
REFERENCE BULLETINS:
CAR MARKET:
87
R89707
TJ-31955, QB-R89707
United States and Canada
COPY TO / CIRCULATIONS (PLEASE INITIAL):
GENERAL
MANAGER
PARTS
MANAGER
SERVICE
MANAGER
SALES
MANAGER
ISSUE DATE:
STATUS DATE:
2016-12-21
2016-12-21
Page 1 of 2
“Right first time in Time”
Reference Bulletins: TJ-31955, QB-R89707
Update: Added Wiring Harness Part Numbers
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to
launch Recall R89707 on model year 2016 & 2017 XC90 & S90 vehicles.
Condensation water, transferred through the air conditioning drain hose, may leak into the passenger
compartment due to incorrect installation during vehicle assembly. If this condition should occur, it may
result in moisture inside the passenger compartment, which could lead to air conditioning functionality
issues.
If the leakage has not been detected over a period of time, this condition could affect SRS systems (airbag), engine management systems etc. In such a case, the driver may experience various warning messages displayed in the Driver Information Module (DIM) identifying that a fault may be present and also
providing guidance on how to proceed. Volvo therefore considers this a potential safety risk over time.
The corrective action is to inspect the air conditioning drain hose to ensure correct installation per the
attached Tech Journal 31955, and if necessary replace the drain hose.
Should there be water present beneath the carpet, the wire harness should be inspected. If the wiring is
wet or corroded repair per the attached instruction.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2016 VOLVO CAR USA, LLC
Parts Bulletin 87-R89707
Other possible issues, originating from A/C water intrusion, should be handled as a separate claim per
the New Car Warranty.
A total of 43,762 U.S. and 3,848 Canadian vehicles are eligible for this recall.
The following part numbers revisions apply:
Part number 31497446 Grommet and 974685 Plug replace the drain hoses part numbers from the previous Parts Bulletin. Please refer to revised Technical Journal 31955 for new repair instructions.
If Inspection Indicates a Drain Hose Replacement is Necessary
Part Number
Description
31497446
974685
31497446
Grommet, Driver Side XC90, S90
Plug Driver Side XC90, S90
Grommet, Passenger Side XC90, S90
Qty
1
1
2
If a Wiring Repair is Necessary
Part Number
Description
9511028
9130476
9512783
31680434
31680435
31680436
31680440
Electrical Tape
Splice
Splice
Wire Harness
Wire Harness
Wire Harness
Wire Harness
Qty
0.4 (roll)
26 max
130 max
1
1
1
1
The number of vehicles that require the drain hose replacement is predicted to be very low.
As a result, the Grommet (31497446) and Plug (974685) are restricted to critical orders only.
Continue to check VRC² Parts Announcements for order procedure and availability updates.
Please order only what is required to repair a vehicle with a confirmed drain hose leak per
TJ31955.
Page 2 of 2
2016-12-21
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TSB/Document ID: PB87-R89707-2016
Replacement Service Bulletin Number:
MFR Communication Date: 2016-12-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER
MFR Component System:
MFR Component Subsystem:
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