Campaign No. 2013070001, July 2013

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 906, Model Year 2013
Rework Seal Seam on Emergency Exit Window

This Sprinter Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of
Mercedes-Benz and Freightliner Sprinter vehicles, has determined that due to a factory process change
the seam seal on the Emergency Exit window may be incomplete which could allow moisture to enter the
interior of the vehicle. An authorized Sprinter dealer will rework the Emergency Exit window seal seam at
the next workshop visit.

Prior to performing this Service Campaign:


Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired.



Please review the entire Service Campaign bulletin and follow the repair procedure exactly as
described.

Approximately 125 vehicles are affected.

Order No. V-SC-2013070001
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.

2

Procedure

Figure 1
1. Move locks (1, Figure 1) to upright (unlock) position to open.
Note: The retainers (2) will be destroyed when handles are pulled up.
2. Remove retainer (2, Figure 1) pieces from holes.
3. Open window (3, Figure 1) and support window with (under hoist type) jack stand.
Note:
 Do not open window (3, Figure 1) more than 90°angle otherwise the window (3) could get
damaged.
 Be careful not to damage exterior paint when positioning jack stand near vehicle.
4. Pull off seal (4, Figure 1) at the top and the sides (area A, Figure 1) from the window flange.
5. Complete the existing sealing seam between sidewall paneling (6, Figure 1) and inner part of sidewall (5)
at the sides and top (area, A).
Note: Allow seam seal at the existing sealing seam to run out.
6. Spread sealing seam.
Note: Clean-off any excess sealing seam that may get on window (etc.).
7. Allow sealing seam to dry for approx. 20 minutes.
8. Re-install seal (4, Figure 1).
9. Close window (3, Figure 1).
10. Close locks (1, Figure 1).
11. Insert new retainers (2, Figure 1).

V-SC-2013070001

3

Primary Parts Information
Qty.
Part Name

Part Number

1 1)
2

A 001 989 64 20 9120
A 906 988 00 70

1)

Sealant, black
Retainers

Estimated Replacement
Rate
100%

Body sealant - sufficient for 4 vehicles, submit as Local Purchase - SMA01148, Qty 1, handling is included.

Note:


Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are
approved for use to repair the vehicle. Repairs performed using any other part(s) will not
have been performed in accordance with the campaign. Accordingly, warranty claims
submitted with reference to an improper part number(s) will be denied.



The following allowable labor operation should be used when submitting a warranty claim
for this repair:

Warranty Information
Operation:
Rework sealing seam on window cutout for emergency exit (02 8510).
Damage Code
67 920 68 7

Operation Number
02 8510

Note
Operation Number labor times are subject to change.

V-SC-2013070001

Labor Time (hrs.)
0.5