Action
Date:

July 2013

Action No.:

C1A - 130501
40

Group:

Revision
A
–

SUBJECT:

Date
7/01/13
5/30/13

Purpose
Revision to Warranty information
Initial release

Model X204 (GLK 250 BT) with AMG Styling Package 321
Model Year 2013
Install Tire Fit Kit, Replace Monroney Label

MBUSA has initiated this Customer One Action because it has been determined that run flat tires were not
installed on the affected vehicles. Due to the limited availability of run flat tires from the supplier, an
authorized Mercedes-Benz dealer will install a Tirefit kit, an operator’s manual supplement and a new
Monroney label reflecting the installation of standard tires on all dealer inventory prior to retail sale to correct
this condition. Customers with vehicles affected by this Customer One Action, retailed prior to this date, are
to be contacted and a Tirefit kit, and an operator’s manual supplement installed. The customer will be
reimbursed by the dealer for the difference in tire costs, which may be claimed by the action.

Prior to performing this Customer One Action:
Please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously
repaired.

1

2

Figure 2 (C First aid kit)

Figure 1
Procedure

A. Inspect Vehicles in Dealer Inventory for Run Flat Tires
1. Inspect vehicle for Run Flat tires:
 If Yes, Procedure is complete.


If No, proceed to step 2.

2. Check if complete Tire Fit kit consisting of: Air pump (A, Figure 1) and tire sealant container (B) is


installed in luggage compartment:
If both air pump (A, Figure 1) and tire sealant container (B) are installed, proceed to step 4.



If air pump (A, Figure 1) and/or tire sealant container (B) are missing proceed to step 3.

3. Install missing tire fit kit items then proceed to step 4:
 Install either air pump or tire sealant (depending on which one is missing) or
 Install both air pump and tire sealant (if both are missing).
4. Affix new Monroney label to right front window and install the Operator’s Manual Insert, which is the last
four pages of this bulletin. Please print out, staple, fold in half and Install Operator’s Manual Insert in
glove box. Procedure is complete.
B. Inspect Vehicles Retailed to Customer for Run Flat Tires
1. Inspect vehicle for Run Flat tires:


If Yes, Procedure is complete.



If No, proceed to step 2.

2. Check if complete Tire Fit kit consisting of: Air pump (A, Figure 1) and tire sealant container (B) is


installed in luggage compartment:
If both air pump (A, Figure 1) and tire sealant container (B) are installed, Proceed to step 4.



If air pump (A, Figure 1) and/or tire sealant container (B) are missing proceed to step 3

3. Install missing tire fit kit items in luggage compartment then proceed to step 4:
 Install either air pump or tire sealant (depending on which one is missing) or


Install both air pump and tire sealant (if both are missing).

4. Operator’s Manual Insert is the last four pages of this bulletin. Please print out, staple, fold in half and
Install Operator’s Manual Insert in glove box.
5. Provide reimbursement check to customer. Procedure is complete.
C1A - 130501

3

Customer Reimbursement Information
Qty.
Name
Local Purchase Number

Reimbursement
Amount
1
Non Run Flat Tires
TRE 10000*
$100
* Please claim the above local purchase number to reimburse customer for Non Run Flat
Tires. The Dollar amount indicated is the amount to be reimbursed.
Primary Parts Information
Qty.
Part Name

Part Number

1
1

A000 583 1502
A000 583 0712

Tire pump
Tirefit (sealant)

Estimated Replacement
Rate
95%

Note:
 Please be aware that only the part number(s) referenced in the Customer One Bulletin is
approved for use to repair the vehicle. Repairs performed using any other part(s) will not
have been performed in accordance with the campaign. Accordingly, warranty claims
submitted with reference to an improper part number(s) will be denied.
 The following allowable labor operation should be used when submitting a warranty claim
for this repair:
Warranty Information
Operation: Check, if necessary Install tire fit kit (02-0001).

Damage Code
40 922 33 7

Operation Number
02-0001

Labor Time (hrs.)
0.2

Note:
 Please claim the above local purchase number to reimburse the customer the difference
in the cost of the tire fit kit as compared to the cost of the run flat tires. The dollar amount
indicated is the amount to be reimbursed to the customer.
 Operation Number labor times are subject to change

C1A - 130501

Model Year 2013 GLK-Class TIREFIT Kit Addendum

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Model Year 2013 GLK-Class TIREFIT Kit Addendum

Equipment locations:

1 – Stowage tray

1 – Sealant bottle beneath First-aid kit

2 – Tire inflation compressor