Campaign No. 2014020004, March 2014

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Models 212 (E-Class), 218 (CLS-Class), Model Year 2014
Check Weld Seam at Rear Axle Cross Member at Left and Right, Rework if
Necessary

This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz
vehicles, has determined that the weld seams at the rear axle cross member may not be to specification.
To correct this condition, an authorized Mercedes-Benz dealer will check the left and right weld seams at
the rear axle cross member and repair if necessary at the next workshop visit.

Prior to performing this Service Campaign:


Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired.



Please review the entire Service Campaign bulletin and follow the repair procedure exactly as
described.

Approximately 1263 vehicles are affected.

Order No. P-SC- 2014020004
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.

2

Procedure
A. Inspect Weld Seam
1. Lift vehicle on vehicle lift.
2.

Check weld seam (in area circled, Figure 1) at right/left rear axle cross-member for crack using
mirror:
Note: In the event repair is necessary, take a picture of the body crack and keep it with the vehicle’s



history.
If weld seam is OK: Procedure is complete.



If weld seam is not OK (Figure 2): Proceed to Subject B.

Figure 1

P-SC- 2014020004

3

Figure 2 not OK
B. Repair Body and Align
1.

Remove rear axle, refer to WIS: AR35.10-P-0010EW.
Notes (regarding above WIS instructions):



Replacement of parts not listed in the parts table of this Procedure are not claimable under this
campaign. If replacement of additional part(s) is necessary, check coverage prior to submitting under
warranty.



Tire rotation, checking tire pressure are not claimable under this campaign.



Do not remove: O sensors, exhaust manifolds, front section of exhaust system (when removing rear

2

section of exhaust system), drive shaft from vehicle.
2. Disconnect negative battery cable, refer to WIS: AR54.10-P-0003EW
3. Drill ends of crack using a 1/8“ (approx. 3 mm) drill bit.
4. Weld body crack using MIG welding process.
Note:
Ensure experienced MIG welder is performing this procedure.
WARNING!
Observe all safety procedures when welding on vehicle.
5. Prime and paint welded area with dull black aerosol paint.
6. Apply preservation agent to repaired area.
7. Reconnect negative battery cable, refer to WIS: AR54.10-P-0003EW
8.

Assemble in reverse order.

9. Perform wheel alignment.

P-SC- 2014020004

4

Special Tools

211 589 00 09 00

202 589 02 31 00

211 589 03 63 00

Socket wrench bit

Tensioning device

Clamping plates

129 589 00 91 00

220 589 01 31 00

129 589 11 63 00

Record plug

Guard (optional)

Snap-ring release tool (optional)

Equipment

204 589 00 16 00

275-ST-BBE-4.0

Assembly tool (optional)

Brake bleeder

Note:
Use only Mercedes-Benz recommended brake bleeder:
To place an order for the Brake Bleeder p/n 275-ST-BBE-4.0 please contact our equipment provider BASS
at 1-888-458-4040.

P-SC- 2014020004

5

Primary Parts Information
Qty.
Part Name

Part Number

4
3
4
2

A 001 990 11 03
A 002 990 62 54
A 002 990 37 54
A 001 991 11 71

Body bolts
Nut, drive shaft to differential
Nut, rear shock absorber to body
Air spring mounting clip
(Air-Matic models only)
Aerosol Primer
Aerosol Paint
Preservation agent
Brake fluid

0.1
0.1
0.1
1L

Estimated Replacement
Rate
10%

1)

A 000 986 32 50
2)
A 000 986 28 50 9040
3)
A 000 986 72 70 10
A 000 989 08 07 01

1)

1 spray can of aerosol primer is to be used for 10 vehicles.
1 spray can of aerosol paint is to be used for 10 vehicles.
3)
1 Container to be used for 10 vehicles
2)

Note:


Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are approved for
use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in
accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper
part number(s) will be denied.



The following allowable labor operation should be used when submitting a warranty claim for this repair:

Warranty Information
Repair 1
Operation: Check rear axle crossmember at right and left (02-8385).
Damage Code
61 920 34 8

Operation Number
02-8385

Labor Time (hrs.)
0.4

Repair 2
Operation: Check rear axle crossmember at right and left (02-8385).
Rework weld seam at rear axle crossmember (02-8386).
Includes: Perform welding, painting, preservation
Perform wheel alignment check (02-8404)
Damage Code
61 920 34 7

Operation Number
02-8385
02-8386
02-8404

Note
Operation Number labor times are subject to change.

P-SC- 2014020004

Labor Time (hrs.)
0.4
6.5
0.7