NHTSA ID Number: 10167462
Manufacturer Communication Number: PIT5288H
TSB/Document Date: 2019-11-12
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
Bulletin No.: PIT5288H
Published date: 10/25/2019
Preliminary Information
PIT5288H RKE / Passive Entry And Start / No Audio / SWC / Touch
Screen / Display Blank/ Rear Wiper And Rear Power Windows
Inoperative / Dead Battery / Service Tire Pressure System / SES
MIL DTC B3101 B144C C0710 C0544 P0106 P0107 P2122 P2123
P2127 P2128 P2138 U0028 U0029 U0077 U0126 U0151 U0415
U1548 U1549 U154A
Product Investigation Review Required
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Escalade Models
2015 - 2020
All
All All
All
Silverado 1500
2014
All
All All
All
Silverado
2015 - 2018
All
All All
All
Silverado LD
2019
All
All All
All
Silverado 2500/3500
2019
All
All All
All
Silverado 4500HD, 5500HD and 6500HD
2019 - 2020
All
All All
All
Suburban
2015 - 2020
All
All All
All
Tahoe
2015 - 2020
All
All All
All
Sierra 1500
2014
All
All All
All
Sierra Models
2015 - 2018
All
All All
All
Sierra Limited
2019
All
All All
All
Sierra 2500/3500
2019
All
All All
All
Yukon Models
2015 - 2020
All
All All
All
Supersession Statement
This PI was superseded to update the models and condition sections. Please discard PIT5288G.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition / Concern
Depending on vehicle options some owners may have any of the following concerns:
-
RKE Inoperative
Passive Entry and Start Inoperative
No Fob Detect Message on DIC
Service Tire Pressure System
No Audio
Touch Screen Inoperative
Radio and/or DIC display blank
Steering Wheel Controls Inoperative
Service Stabilitrak
Body / Chassis Communication DTC's B3101, B144C, C0710, C0544, U1548, U1549, U154A,
U0151, U0126, U0415, U0077, U0028 and/or U0029
- Rear Power Windows Inoperative
- Rear Wiper Inoperative
- Dead Battery / No or slow crank
- SES lamp and/or reduced power message with 5 volt reference 3 or APP codes P0106,
P0107, P0697, P2122, P2123, P2127, P2128 and P2138
These concerns could be caused by the dash harness being pinched between the left I/P dash
mounting bracket (1) and the body. Shown below, is the left I/P mounting bracket (1) as
seen when the I/P fuse block cover is removed from the end of the dash. This picture is for
reference only and the wiring must be inspected from under the dash.
As shown below, the wiring harness (2) is pinched at the upper portion of the I/P mounting
bracket (1). In many cases, the complete harness may not be pinched and it can be difficult
to see that the harness is damaged. When inspecting for a pinched harness, make sure the
harness can be moved freely away from the bracket to body interface.
As shown below, the wiring harness (3) is pinched at the lower portion of the left I/P
mounting bracket (1). For reference only, call out (4) is the parking brake pedal.
Recommendations / Instructions
To repair this concern, loosen the left I/P dash mounting bracket bolts and pull the harness
free. Open the harness and repair any damaged wires as necessary.
Warranty Information
For wiring repairs covered under warranty, please refer to latest version of bulletin 10-00-89005 for warranty information on wire/connector repairs.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.
Additional SI Keywords
PIP5344
© 2019 General Motors
. All Rights Reserved.
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TSB/Document ID: PIT5288H
Replacement Service Bulletin Number:
MFR Communication Date: 2019-10-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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