Classification:

EL19-055

Reference:

Date:

NTB19-099

October 31, 2019

NO START CAUSED BY LOW BATTERY VOLTAGE
APPLIED VEHICLES:

2019 Armada (Y62)

IF YOU CONFIRM
An APPLIED VEHICLE will not start due to low battery voltage
OR
The customer commented that the vehicle would not start.
ACTION
A.

Test the vehicle’s 12 volt battery using the Midtronics DSS-5000.

B.

Refer to step 2 on page 2 to confirm this bulletin applies to the vehicle you are
working on.

C.

If this bulletin applies, reprogram the ECM.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE
1.

Test the vehicle’s 12 volt battery using the Midtronics DSS-5000.


The DSS-5000 contains internal operating instructions accessed using its touch
screen.



The DSS-5000 operating instructions are also found at http://nissan.dss5000.com/.
These operating instructions include a Quick Start Guide and VIN scanning TIPS.



There is also an SIR video Vol. 551 that demonstrates the use of the DSS-5000
Battery Analyzer.

Continue to step 2 only after confirming "Good Battery" with the DSS-5000. If the battery
voltage drops below 12.0 V, the reprogramming may be interrupted and the ECM may
become damaged.
2.

Using C-III plus, confirm the current ECM part number and write it on the repair order.
 If it matches one of the part numbers in Table 1, continue to Step 3, on the next
page.
 If it does not match any of the part numbers in Table 1, this bulletin does not apply.

Table 1
MODEL

YEAR

Armada

2019

CURRENT ECM PART NUMBER 237106JD0B, 6JD0C, 6JD0E
6JD1B, 6JD1C, 6JD1E

Perform the following before starting the reprogramming procedure to prevent damage to
the control unit:
 Connect the AC Adapter to the CONSULT PC.
 Connect the CONSULT PC to the internet via Wi-Fi or a network cable.
 Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.
 Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC during reprogramming, the reprogramming may be interrupted.
 Turn OFF all vehicle electrical loads.
 Connect a battery maintainer or smart charger, set to reflash mode or a similar
setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.

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NTB19-099

HINT:
 If you are not familiar with the reprogramming procedure, click here. This will link you
to the "CONSULT-III plus (C-III plus) ECM Reprogramming" general procedure.
 Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learning conditions:
o Engine coolant temperature: 70 - 100 °C (158 - 212 °F)
o Battery voltage: More than 12.9 V (At idle)
o Transmission: Warmed up
 When reprogramming is complete, you will be required to perform Throttle Valve
Closed Position, Idle Air Volume Learning, Accelerator Closed Position and DTC
erase.
3.

Reprogram the ECM.

4.

After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the
before and after part numbers of the control unit and attach it to the repair order.

PARTS INFORMATION
DESCRIPTION
(1)

PART NUMBER

QUANTITY

12 volt battery
(1)
1 (if needed)
Reference the electronic parts catalog to determine the correct 12 volt battery for the
vehicle you are working on.

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:

(1)

(2)

DESCRIPTION
Reprogram ECM

PFP

OP CODE
DE97AA

SYM

DIA

FRT

Test & Charge Battery

(1)

GB18AA

ZE

32

(2)

Replace Battery
GB181A
Reference the electronic parts catalog and use the Engine Control Module (23703*****) as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
October 31, 2019

NTB19-099

DESCRIPTION
Original bulletin published

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NTB19-099